Top 608 Customer service supervisor Jobs in Madison Wi

Data Center Supervisor - Madison
Brightstar Lottery —Madison, WI
- $44,887 - $115,000 a year
- Full-time
- Background check
- Inventory management
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
7d
Care Team Manager
Beacon Specialized Living —Madison, WI
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Customer Service Professional
RAE Staffing —Madison, WI
- $24.42 - $29.41 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Paid jury duty
- Health insurance
Quick Apply
12d
Customer Service Associate
RAE Staffing —Madison, WI
- $24.28 - $29.24 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Harker Heating & Cooling Inc —Madison, WI
- $25 - $30 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
9d
Supervisor Customer Center
Madison Gas and Electric —Madison, WI
- On call
- Hybrid work
- Background check
- Writing skills
- Pass drug screening
Administrative Supervisor
Attic Angel Community —Middleton, WI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Dental insurance
Quick Apply
Customer Success Manager
Abbott Laboratories —Madison, WI
- $61,300 - $122,700 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
5d
Sales Manager / Team Lead
Eldon Homes —Stoughton, WI
- $80,000 - $120,000 a year
- Contract
- Hybrid work
- Mid-level
- Real Estate License
- Driver's License
- Flexible schedule
Quick Apply
Production Supervisor - 2nd Shift
Federal Industries —Belleville, WI
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Sales
Carnes Company —Verona, WI
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- 401(k)
Quick Apply
Kiosk Supervisor
Klinke Cleaners —Verona, WI
- From $20 an hour
- Full-time
- Mid-level
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
14h
Maintenance Supervisor
The Little Potato Company —DeForest, WI
- Extended hours
- Office
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor 1st Shift
The Little Potato Company —DeForest, WI
- Extended hours
- Spanish
- Ability to walk for extended periods
- Word processing
- Health insurance
- Dental insurance
Quick Apply
8d
Bilingual Assistant Supervisor
Programmed Cleaning Inc. —Madison, WI
- From $18.50 an hour
- Part-time
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Warehouse Supervisor (Sign-On Bonus)
PGW Auto Glass LLC —Sun Prairie, WI
- $60,000 a year
- Computer literacy
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Retail Customer Service Associate
FedEx Office —Middleton, WI
- Part-time
- High school diploma or GED
- Project management
- Cleaning
Automotive Detail Shop Supervisor
Xcite Automotive —Belleville, WI
- $25 an hour
- Full-time
- Dealership
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
12d
Janitorial Building Supervisor *$200 Hiring Bonus*
Programmed Cleaning INC —Fitchburg, WI
- From $21 an hour
- Full-time
- Spanish
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Team Lead - Manufacturing
Washington Mills —Sun Prairie, WI
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply

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Data Center Supervisor - Madison

Brightstar Lottery -
Madison, WI

Quick Apply

Job Details

Full-time
$44,887 - $115,000 a year
7 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Data Center Operations
Data center experience
Operating systems
Supervising experience
Bachelor's degree
Network management
Computer hardware
Process management

Full Job Description

Data Center Supervisor I

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

This role is on site 5 days/week in Madison, WI. Must have Data Center experience and supervisory experience.

Responsible for assisting in the management of the day-to-day operation of the Control Room and its interactions with the lottery and vendors to ensure continuous system up-time and the highest level of operational efficiency.

Ensures control room operates in a continuous and trouble-free manner. Troubleshoots problems through shift leads and Computer Operators
Coordinates and schedules Computer Operators, directs work, and evaluates operational performance
Maintains inventory and orders supplies when necessary
Ensures performance plans, memos, and reports are distributed, understood, utilized and made available to all Computer Operators
Assists in revising or establishing new systems to improve productivity and computer efficiency. Develops procedures and control mechanisms to improve operations and reduce operational errors.
Interfaces daily with customers and vendors.
Monitors quality assurance and security of data.
Ensures daily production of systems to include software and hardware changes and serving as client liaison. Ability to define and perform verification that the test process has been performed correctly, analyze results and recommend test process improvements.
Monitors, tracks and manages the configuration, accessing delivery process of software coding for the lottery--including games, parameters, odds and claims.
Verifies and analyzes the accuracy and quality of the hardware and software products through maintenance, attention to detail and work environment. Provides recommendations to manager for systems needs and all external and internal factors related to the control room.
Performs additional duties and responsibilities as assigned.

Qualifications

Minimum Education:

Bachelor's Degree or equivalent

Years of Experience:

2-4 years with balance of supervisory and technical skills

Preferred:

Basic understanding of lottery operations including systems, sales, retailer network management, POS (including wagers, validations, messages), game features, procurement and administration. General lottery operations including sales, security, back-up and internal control systems, retailer networks, prize payouts and ticket distribution. Technical knowledge operating systems utilities used to diagnose and identify hardware and software problems and failures

Success Profile

Leading Complexity
Leading People
Leading the Business
Leading Self

#LI-LM1

#LI-ONSITE

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $40,887 - $115,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

Job Type: Full-time

Pay: $44,887.00 - $115,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in madison wi

Data Center Supervisor - Madison

Care Team Manager

Customer Service Professional

Customer Service Associate

Customer Service Representative

Supervisor Customer Center

Administrative Supervisor

Customer Success Manager

Sales Manager / Team Lead

Production Supervisor - 2nd Shift

Customer Service/Sales

Kiosk Supervisor

Maintenance Supervisor

Production Supervisor 1st Shift

Bilingual Assistant Supervisor

Warehouse Supervisor (Sign-On Bonus)

Retail Customer Service Associate

Automotive Detail Shop Supervisor

Janitorial Building Supervisor $200 Hiring Bonus

Team Lead - Manufacturing

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