Hotel Front Office Manager
Holiday Inn Express & Suites Madison Central —Madison, WI
- $45,000 - $52,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
1d
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Hilton Madison Monona Terrace —Madison, WI
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Nakoma Golf Club Inc —Madison, WI
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Muir Field Pet Clinic —Madison, WI
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14d
Lead the Client Experience at Our Wellness Studio!
A Better Body Massage Therapy LLC —Madison, WI
- $18 - $19 an hour
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Quick Apply
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Familia Dental & Vivid Smiles —Madison, WI
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Core Crew (Front Desk & Sales) - Madison, WI
[solidcore] —Madison, WI
- $14 an hour
- Part-time
- High school diploma or GED
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Quick Apply
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Fairfield by Marriott —Madison, WI
- Weekends as needed
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Member Service Professional
YMCA of Dane County —Sun Prairie, WI
- Part-time
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Assistant General Manager
Courtyard by Marriott —Madison, WI
- Weekends as needed
- Inventory management
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- Mid-level
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Guest Service - Residence Inn Madison W Middleton
Schulte Hospitality Group —Middleton, WI
- $18 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
14d
Overnight Member Service Representative
Planet Fitness —Monona, WI
- $17 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
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Front Desk Agent - HGI Madison W Middleton
Schulte Hospitality Group —Middleton, WI
- $16 an hour
- Background check
- Computer literacy
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19h
Member Services Representative
Planet Fitness —Monona, WI
- $15 an hour
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Festival Foods —Madison, WI
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5h
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Orangetheory - Franchise #0474 —Madison, WI
- $15 - $18 an hour
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Nonn's Flooring LLC —Middleton, WI
- Full-time
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14d
Guest Service Representative (Front Desk Agent) - ECHO Madison
J&P Hospitality Management, LLC —Madison, WI
- $13 - $15 an hour
- Part-time
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Quick Apply
Front Desk Manager
Holiday Inn Express & Suites —Sauk City, WI
- $15 - $18 an hour
- Full-time
- Mid-level
- Hotel
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Quick Apply
5d
Night Audit - Part-Time
Holiday Inn Express & Suites —Sauk City, WI
- $15 - $17 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Paid time off
- Flexible schedule
Quick Apply
8d

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front desk manager jobs near madison wi

Hotel Front Office Manager

Holiday Inn Express & Suites Madison Central -
Madison, WI

Quick Apply

Job Details

Full-time
$45,000 - $52,000 a year
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

High school diploma or GED
Front desk

Full Job Description

USA TODAY Top Workplaces Award Winner – 2024, 2025 & 2026
Join an award-winning hospitality company and lead a front office team dedicated to delivering exceptional guest experiences and service excellence.

Benefits & Perks

Competitive Salary
Medical, Dental, Vision, Critical, Accident, & Life Insurance
Paid Time Off (PTO)
Paid Holidays
Hotel Discounts
Career Growth & Advancement Opportunities
Leadership Development Programs
Performance Bonus Opportunity
Employee Recognition Programs
Supportive Team-Oriented Culture
Work for a USA TODAY Top Workplace Award Winner (2024, 2025 & 2026)

Position Summary

GLMG Hotels is seeking a guest-focused and results-driven Front Office Manager to oversee the daily operations of the front desk and guest services team. This leadership role is responsible for delivering exceptional guest experiences, driving service excellence, coaching team members, and ensuring compliance with company and brand standards.

What You'll Do

Oversee daily front office, guest service, and reservations operations.
Ensure smooth and efficient guest check-in and check-out experiences.
Lead service recovery efforts and resolve guest concerns professionally.
Supervise, train, coach, and develop Guest Service Associates and Night Auditors.
Monitor guest satisfaction scores, online reviews, and loyalty program performance.
Create team schedules and manage staffing levels.
Maintain room inventory accuracy and operational readiness.
Review daily reports, arrivals, departures, occupancy, and revenue performance.
Partner with Housekeeping and Maintenance to ensure guest satisfaction.
Ensure compliance with brand standards, safety procedures, and company policies.

Qualifications

High School Diploma or equivalent required.
Associate's or Bachelor's Degree in Hospitality Management or Business Administration preferred.
2–4 years of hotel front office experience required.
Previous supervisory or front desk leadership experience preferred.
Strong leadership, communication, and guest service skills.
Experience with hotel PMS systems such as HotelKey, OnQ, FOSSE, Opera, or similar.
Ability to multitask and thrive in a fast-paced hospitality environment.

Why GLMG Hotels?

At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters. Our Anchors for Success guide everything we do. We invest in our people, celebrate success, and create opportunities for growth while delivering exceptional hospitality experiences for our guests, team members, and owners.

Quick Apply

Refine Your Search

front desk manager jobs in madison wi

Hotel Front Office Manager

Front Office Manager

Administrative Assistant

Veterinary Practice Manager (Clinic Manager)

Lead the Client Experience at Our Wellness Studio!

Front Desk Receptionist - FULL TIME

Core Crew (Front Desk & Sales) - Madison, WI

Assistant General Manager

Member Service Professional

Assistant General Manager

Guest Service - Residence Inn Madison W Middleton

Overnight Member Service Representative

Front Desk Agent - HGI Madison W Middleton

Member Services Representative

Guest Service Representative (Part Time)

Sales Associate

Showroom Coordinator

Guest Service Representative (Front Desk Agent) - ECHO Madison

Front Desk Manager

Night Audit - Part-Time

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