Job Description: The Maintenance Technician II at Hovde Properties is responsible for the daily operation, maintenance, preventative maintenance, and repairs of commercial and residential buildings, systems, and grounds with minimal supervision. This role plays a crucial part in assuring the completion of tenant requests, maintaining excellent tenant relations, and always keeping the property in a high state of repair. The Maintenance Technician II is expected to possess strong communication skills, both internally and externally, and demonstrate the ability to work independently and efficiently.
Essential Job Duties and Responsibilities:
1. Routine Maintenance: Conduct periodic general preventative maintenance on the mechanical, electrical, HVAC, and plumbing systems. This includes lubrication, adjustment, cleaning, replacement of consumable parts, and periodic testing of the equipment.
2. Grounds Supervision: Perform routine checks of buildings, grounds, and equipment to identify unsafe or malfunctioning conditions. Ensure the cleanliness and orderly appearance of all work areas.
3. Maintenance Response: Address and resolve maintenance requests from commercial and residential tenants promptly and efficiently. This includes troubleshooting and repairing issues related to plumbing, electrical, appliances, heating/cooling systems, and other maintenance-related concerns.
4. Preventative Maintenance: Implement preventive maintenance measures to ensure the proper functioning and longevity of equipment and systems. This may include scheduled inspections, filter changes, lubrication, and other preventive tasks.
5. Record Maintenance: Keep accurate records of maintenance activities, including work orders, repairs performed, parts used, and equipment maintenance schedules. This helps in tracking maintenance history and ensuring compliance with safety regulations. Obtain tenant and management approvals for work orders, maintain a work order log, and ensure timely completion of work.
6. Contractor Coordination: Collaborate with external contractors and vendors for specialized repairs or services that cannot be handled in-house. Coordinate work schedules, monitor contractor performance, and ensure timely completion of contracted services.
7. Safety and Compliance: Follow safety protocols and adhere to regulations to maintain a safe working environment for oneself, colleagues, and tenants. This includes proper handling of tools and equipment, use of personal protective equipment, and compliance with safety guidelines.
8. Troubleshooting: Identify and diagnose equipment or system malfunctions and implement appropriate corrective measures. This may involve troubleshooting electrical circuits, diagnosing plumbing issues, or analyzing HVAC system performance.
9. Maintain Inventory: Monitor inventory levels of maintenance supplies, tools, and equipment. Replenish stock as needed to ensure availability for repairs and maintenance tasks.
10. Assist with Move-in/Move-out Process: Prepare units for new tenants by conducting necessary repairs, cleaning, and maintenance tasks. Coordinate with leasing staff to ensure timely turnover of units.
11. On-Call: Participate in the after-hours emergency response rotation. Occasionally provide on-call support during non-business hours to address urgent maintenance issues or emergencies that may arise. Respond promptly to after-hours calls and take appropriate actions to resolve the situation.
Occasional Responsibilities:
Special Projects: Participate in special projects that require maintenance expertise, such as renovations, upgrades, or equipment installations. Collaborate with the property manager and other team members to ensure timely and successful project completion.
Groundskeeping: Assist with maintaining the cleanliness and appearance of the property's outdoor areas. This may include tasks such as landscaping, snow removal, sidewalk maintenance, and parking lot repairs.
Training and Mentoring: Occasionally assist in training and mentoring new maintenance staff members. Share knowledge, best practices, and safety guidelines to ensure a smooth transition and promote a high level of performance among team members.
Vendor and Supplier Relations: Occasionally interact with vendors and suppliers to negotiate pricing, obtain quotes, and order necessary supplies or replacement parts. Maintain positive relationships to ensure timely and reliable service delivery.
Regulatory Compliance: Assist in ensuring compliance with local, state, and federal regulations related to maintenance activities. Stay updated on relevant codes and standards and assist in implementing necessary changes to maintain compliance.
Technology and Software: Occasionally utilize computer software or technology tools to streamline maintenance processes, such as maintenance management systems, work order tracking software, or communication platforms. Adapt to new technologies and leverage them to improve efficiency and effectiveness.
Team Collaboration: Occasionally collaborate with other departments, such as leasing, property management, or administrative staff, to address maintenance-related issues or support overall property operations. Foster a spirit of teamwork and cooperation to achieve shared goals.
Educational Requirements / Experience:
1. Education: Typically, a college diploma or certification in general maintenance is required to qualify for the Maintenance Technician position.
2. Technical Proficiency: A comfortable understanding of Microsoft Suite (especially Excel and Outlook).
3. Experience: A minimum of five years of experience in property maintenance or a related field is required.
Position Requirements:
1. Knowledge of Building Systems: A solid understanding of various building systems, including electrical, plumbing, HVAC, and mechanical systems, is important. Experience troubleshooting and repairing these systems is highly valued.
2. Familiarity with Safety Regulations: Strong understanding of safety protocols and the ability to work safely with tools and equipment. This includes understanding OSHA guidelines and maintaining a safe work environment for oneself and others. Knowledge of applicable building codes, regulations, and industry standards, as well as the ability to read and interpret technical manuals, blueprints, and schematic diagrams.
3. Technical Skills: Proficiency in using tools, equipment, and technology relevant to property maintenance is necessary. This may include knowledge of power tools, diagnostic equipment, computer software, and building automation systems. Ability to troubleshoot and diagnose equipment or system malfunctions. Basic knowledge of building automation systems (BAS) or the ability to quickly learn and adapt to computerized control systems.
4. Communication Skills: Strong communication skills, both verbal and written, are important for interacting with tenants, team members, and external contractors. The ability to effectively communicate maintenance issues, document work performed, and provide clear instructions is crucial. Technicians should have the ability to work independently with minimal supervision and collaborate effectively in a team environment.
5. Problem-Solving Abilities: Excellent problem-solving skills to identify and resolve maintenance issues efficiently. This includes diagnosing problems, determining appropriate solutions, and implementing repairs or maintenance tasks effectively.
6. Physical Fitness: Role requires the ability to lift heavy objects, climb ladders, and perform manual tasks. Therefore, physical fitness and the ability to handle the physical demands of the job are necessary.
7. Valid Driver's License: A valid driver's license is required, as the technician may need to travel between different properties or run errands related to maintenance tasks.
Preferred Qualifications:
1. Trade Certification: Possessing relevant trade certifications or licenses, such as electrical, plumbing, HVAC, or other related certifications, can be advantageous and demonstrate specialized knowledge in a specific area.
2. Experience in Property Management: Previous experience working in property management, or a similar field can be beneficial. The ability to understand the unique challenges and requirements of maintaining both residential and commercial buildings is valuable.
3. Knowledge of Building Codes and Regulations: Familiarity with local building codes, regulations, and industry standards is preferred. This includes staying updated on any changes or updates to ensure compliance and proper maintenance practices.
4. Customer Service Skills: Strong customer service skills are desirable, as technicians often interact with tenants, responding to their requests and addressing concerns in a professional and helpful manner.
5. Organizational Skills: Having good organizational skills is beneficial in managing work orders, prioritizing tasks, and maintaining accurate records of maintenance activities. This includes documenting repairs, inspections, and equipment maintenance schedules.
6. Teamwork and Collaboration: The ability to work effectively as part of a team is valuable. Maintenance Technicians may need to collaborate with other staff members, contractors, or vendors to complete projects or resolve maintenance issues.
7. Attention to Detail: Being detail-oriented is important to ensure that maintenance tasks are performed thoroughly and accurately. This includes identifying potential issues, conducting thorough inspections, and documenting findings.
8. Technical Knowledge: A solid understanding of various technical aspects related to property maintenance is advantageous. This may include knowledge of building automation systems, energy management systems, and other advanced technologies used in modern buildings.
9. Continuing Education: Demonstrating a commitment to ongoing learning and professional development is preferred. Staying informed about industry advancements, attending relevant training programs, or pursuing certifications can enhance skills and knowledge in property maintenance.
Physical Requirements:
1. The Maintenance Technician may be required to lift and carry heavy objects, equipment, or supplies as part of their duties. This can include lifting items weighing up to a certain weight limit, such as 50 pounds or more, depending on the specific requirements of the job.
2. The job may involve a significant amount of standing and walking throughout the workday. Maintenance Technicians may need to move around the property to inspect various areas, perform repairs, or address maintenance requests.
3. There may be a need to climb ladders, stairs, or elevated surfaces to access different parts of the property, including rooftops, mechanical rooms, or other elevated areas.
4. The position may require frequent stooping, kneeling, bending, and crouching to inspect, repair, or maintain equipment and property fixtures at various heights or locations.
5. Maintenance Technicians should have good manual dexterity to handle tools, equipment, and perform tasks that require precision and fine motor skills. This can include tasks such as using hand tools, operating machinery, or performing intricate repairs.
6. Good vision and hearing are essential to identify potential maintenance issues, read equipment manuals or blueprints, and communicate effectively with colleagues and tenants.
7. The Maintenance Technician may be exposed to various environmental conditions while performing their duties. This can include working outdoors in different weather conditions or working in confined spaces or areas with limited ventilation.
Job Type: Full-time
Pay: $22.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Maintenance: 3 years (Required)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
