Top 9 Help desk analyst Jobs in Madison Wi

Information Security Analyst I
Arrowhead Pharmaceuticals —Madison, WI
- $65,000 - $80,000 a year
- Computer science
- Computer Science
- Windows
Support Analyst
Esker —Middleton, WI
- $53,000 - $68,000 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid time off
Quick Apply
Analyst II, Information Security
Arrowhead Pharmaceuticals —Madison, WI
- $80,000 - $100,000 a year
- Computer science
- Computer Science
- Mid-level
Quick Apply
2027 Information & Technology Co-op
Sub-Zero Group, Inc. —Madison, WI
- Full-time
- Research
- Office
- Continuous improvement
Quick Apply
8d
Senior Infrastructure Engineer
CapSpecialty —Middleton, WI
- $159,765 - $179,900 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
12d
Enterprise BI Systems Analyst
The Medical College of Wisconsin, Inc. —Madison, WI
- Full-time
- Computer science
- Computer Science
- Word processing
- Paid parental leave
- Paid holidays
Quick Apply
EPIC Configuration Analyst - Expert
Presbyterian System Services —Madison, WI
- $100,152.00 - $175,718.40 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
7d
SAP QC Analyst III
Sub-Zero Group, Inc. —Madison, WI
- Background check
- Analysis skills
- Mentoring
- Profit sharing
- Health insurance
Quick Apply

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Board Certified Behavior Analyst
Rogers Memorial Hospital, Inc. —Oconomowoc, WI
Master’s Degree in applied behavior analysis, psychology, or related health field, within state of practice. American Heart Association CPR certification within…
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Board Certified Behavior Analyst (1 WFH day per week)
Career Connections Recruiting —Madison, WI
Master’s degree in ABA or related field. Conduct assessments and develop treatment plans. Monitor clinical outcomes and adjust programming.
$80,000 - $106,000 a year
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Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
Provide technical support to technology consumers via telephone, email, and in- person, ensuring timely resolution of issues during standard business hours and…
$26.44 - $31.25 an hour
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4d
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
Assist in developing training materials and deliver training sessions for state and county staff and child‑serving providers.
$17 - $21 an hour
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Information Security Analyst I

Arrowhead Pharmaceuticals -
Madison, WI

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Job Details

$65,000 - $80,000 a year

Qualifications

Intrusion detection analysis
iOS
Windows
macOS
Cybersecurity investigations

Full Job Description

Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.

The Position

We're seeking an Information Security Analyst with a foundational background in IT support, system administration, or security operations and an interest in growing their career in information security. This role will support the implementation, monitoring, and maintenance of security controls across endpoint, identity, and Microsoft 365 environments. The ideal candidate is detail-oriented, eager to learn, and comfortable working with established processes, documentation, and security tools under the guidance of senior team members.

Responsibilities

Assist with monitoring security alerts and escalate issues to senior team members as needed.
Support endpoint security and compliance efforts within Microsoft Intune and related Microsoft security tools.
Help maintain device compliance policies, configuration profiles, and security settings following established standards.
Participate in testing and validation of security changes, policy updates, and endpoint configurations.
Assist with user and device access reviews, MFA support, and identity-related security tasks.
Help document procedures, standards, and troubleshooting steps in runbooks or internal knowledge bases.
Work with IT teams to investigate security issues, configuration inconsistencies, and endpoint compliance gaps.
Assist with routine reporting, tracking remediation items, and following up on assigned security tasks.
Contribute to security awareness and continuous improvement efforts as assigned.
Use PowerShell and/or Intune remediation scripts to automate repetitive tasks, reporting, and configuration drift checks.

Requirements

Bachelor's degree in Information Security, Information Technology, Computer Science, or a related field, or equivalent practical experience
1 + years of experience in Information Security, System Administration, Help Desk or similar roles
Exposure to MDM/MAM policies for Windows/MacOS/iOS/Android
Demonstrated hands-on experience administering Microsoft Defender Portal, in the following areas: Sentinel, Secure Score, Cloud Apps
Strong analytical and problem-solving skills with the ability to investigate alerts, interpret audit logs, and distinguish signal from noise
Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders
Ability to follow established procedures, manage assigned tasks, and escalate when appropriate.

Preferred

Microsoft certifications relevant to security and compliance
Prior experience in the pharmaceutical, biotech, or life sciences sector
Exposure to SIEM tools, endpoint detection and response (EDR) platforms, or identity and access management systems
Comfortable working across functional teams including Legal, Compliance, HR, and IT, and possesses the judgment to handle sensitive data and insider risk information with appropriate discretion.
Exposure to Intune device configurations and MDM Policies

Arrowhead provides competitive salaries and an excellent benefit package.

Candidates must have current, valid authorization to work in the country where this role is located.

California Applicant Privacy Policy

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Refine Your Search

help desk analyst jobs in madison wi

Information Security Analyst I

Support Analyst

Analyst II, Information Security

2027 Information & Technology Co-op

Senior Infrastructure Engineer

Enterprise BI Systems Analyst

EPIC Configuration Analyst - Expert

SAP QC Analyst III

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