Top 30 Inside sales manager Jobs in Madison Wi

Inside Sales & Customer Account Manager
Pro-Active Engineering, LLC —Sun Prairie, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Disability insurance
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14d
Technical Sales Support Manager
Renewaire —Waunakee, WI
- Full-time
- Background check
- 6 years
- Pass drug screening
- Paid holidays
- Health insurance
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Virtual - Regional Sales Manager (Southwest & Rockies)
TechniBlend LLC —Wisconsin
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Manager, Pre-Sales (Remote)
Octave Intelligence —Madison, WI
- Remote
- Engineering
- 8 years
- Travel
Branch Operations Manager
Vyron —DeForest, WI
- Mid-level
- Office
- Leadership
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Print Account Manager – Inside Sales & Customer Solutions
AlphaGraphics of Madison-US470 —Madison, WI
- $22 - $35 an hour
- Overtime
- Mid-level
- Office
- Business development
- Health insurance
- Dental insurance
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10d
Territory Account Manager
Syneos Health Commercial Solutions —Madison, WI
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
Mid-West Life Science Account Manager II (Fully Remote)
Eurofins USA Discovery Services —Madison, WI
- $75,000 - $95,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
National Development Manager - inside sales
Ryder System —Madison, WI
- $50,000 a year
- Full-time
- Marketing
- Basic math
- Research
- Disability insurance
- Health insurance
Territory Account Manager
サイネオス・ヘルス —Madison, WI
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
Assistant Branch Manager
White Cap —Madison, WI
- Urgently hiring
- Background check
- Spanish
- Oracle
- Paid parental leave
- Health insurance
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Inside Sales Account Manager - Northwest Territory
Connection —Madison, WI
- From $19.25 an hour
- Full-time
- Remote
- Writing skills
- Mid-level
- US work authorization
- Paid training
- Health insurance
Call Center Manager
Storm Guard Roofing —Madison, WI
- $50,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Mentoring
- Dental insurance
- 401(k)
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Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance

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inside sales manager jobs near madison wi

Inside Sales & Customer Account Manager

Pro-Active Engineering, LLC -
Sun Prairie, WI

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Job Details

Full-time
14 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance
Retirement plan

Qualifications

Business development management
Growing experience
Managing customer accounts
Customer communication
Staff supervision
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer retention strategy
Account maintenance
Managing sales strategy or development teams
ERP systems
Account development
Sales team management
Sales performance monitoring (sales process improvement strategies)
Bachelor's degree
Sales management systems proficiency
Lead Tracking
Client growth strategy
Sales leadership
Customer information system software
Customer growth strategy
Account management
Staffing management
Sales follow-up
Cross-functional communication

Full Job Description

Summary

We are seeking a hands-on Inside Sales & Customer Account Manager to lead a team of five employees across inside sales, account management, and customer service while also directly managing a portfolio of key customer accounts.

This is a player-coach role designed for someone who enjoys developing people, improving sales and service performance, and maintaining strong customer relationships. The successful candidate will be accountable for both the performance of the team and the growth, retention, and satisfaction of their assigned accounts.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Team Leadership & Management

Lead, coach, and develop a team of approximately five inside sales, account management, and customer service employees.
Establish clear expectations, priorities, and performance standards for each team member.
Conduct regular one-on-one meetings, team meetings, coaching sessions, and performance reviews.
Monitor individual and team performance against sales, service, retention, and activity goals.
Provide ongoing coaching on sales techniques, customer communication, account management, problem-solving, and follow-through.
Help employees prioritize workloads and ensure customers receive timely and professional service.
Identify training and development needs and create plans to improve individual and team performance.
Foster a culture of accountability, teamwork, responsiveness, and customer focus.
Participate in hiring, onboarding, training, and performance management as needed.

Sales & Business Development

Drive inside sales activity and ensure the team consistently follows up on leads, opportunities, quotes, and existing customer needs.
Establish and monitor sales goals, activity expectations, and key performance indicators.
Coach the team on identifying opportunities to grow existing accounts and develop new business.
Review sales pipelines and help move opportunities through the sales process.
Work collaboratively with company leadership and other departments to identify growth opportunities.
Help develop and implement processes that improve sales effectiveness, customer retention, and overall account penetration.

Direct Account Management

Serve as the primary point of contact for assigned customers.
Develop strong, long-term relationships with key contacts and decision-makers.
Understand each customer's business, needs, priorities, and opportunities.
Proactively identify opportunities to expand business within existing accounts.
Manage customer inquiries, quotes, orders, issues, and follow-up.
Conduct regular account reviews and maintain consistent communication with customers.
Coordinate internally to ensure commitments are met and customer expectations are managed appropriately.
Address customer concerns and escalate issues when necessary.
Maintain accurate account information, opportunities, activities, and follow-up within the company's CRM or other systems.
Take ownership of account retention, customer satisfaction, and revenue growth within the assigned portfolio.

Customer Service & Operational Oversight

Ensure the team provides responsive, accurate, and professional customer service.
Assist with resolving complex or escalated customer situations.
Monitor response times, open issues, and customer follow-up.
Improve processes and workflows between sales, account management, customer service, and other departments.
Identify recurring customer issues and work with leadership to address root causes.
Ensure consistent communication and a high level of professionalism throughout the customer experience.

Competencies

Leadership
Customer Focus
Building Relationships
Business Acumen
Problem Solving
Collaboration
Communication and Listening Proficiency
Attention to Detail & Organizational Skills
Continuous Improvement

Supervisory Responsibility

This position oversees various positions on the Customer Account Specialist team and is responsible for the employee life cycle and performance management of these employees.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The performance of this job may require occasional exposure to the manufacturing area. The noise level in the work environment is usually low to moderate.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, use fine hand motor skills/dexterity, use repetitive motions, and lift and/or move up to 15 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel

Some travel to customers or events is expected for this position (approximately 20%).

Required Education and Experience

Bachelor’s Degree in Business Administration or related field.
5+ years of progressive experience in inside sales, account management, customer service, or business development.
2+ years of experience leading, supervising, or developing a sales, account management, or customer service team.
Proven experience managing customer accounts and developing long-term customer relationships.
Demonstrated experience growing existing accounts, identifying sales opportunities, and supporting customer retention.
Experience managing sales pipelines, quotes, opportunities, and customer follow-up.
Experience working cross-functionally with operations, engineering, quality, finance, or other internal teams.
Ability to analyze sales activity, pipeline, customer retention, and performance metrics.
Proficient with Microsoft Office (Outlook, Excel, PowerPoint), ERP Systems, and Sales Software.

Preferred Education and Experience

Manufacturing and/or Electronics experience.
Experience working with Sales Force.
Mechanical aptitude.

Compensation and Benefits:
Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, holidays and Gain Sharing bonuses.

Pro-Active Engineering is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other category protected by law.

Quick Apply

Refine Your Search

inside sales manager jobs in madison wi

Inside Sales & Customer Account Manager

Technical Sales Support Manager

Virtual - Regional Sales Manager (Southwest & Rockies)

Senior Manager, Pre-Sales (Remote)

Branch Operations Manager

Print Account Manager – Inside Sales & Customer Solutions

Territory Account Manager

Mid-West Life Science Account Manager II (Fully Remote)

National Development Manager - inside sales

Territory Account Manager

Assistant Branch Manager

Inside Sales Account Manager - Northwest Territory

Call Center Manager

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

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