Top 5 Lobby attendant Jobs in Madison Wi

Hotel Front Desk Customer Service Agent
Holiday Inn Express & Suites Madison Central —Madison, WI
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Housekeeping | Night Public Area Attendant (3pm-11pm)
The Madison Concourse Hotel —Madison, WI
- $17 - $18 an hour
- Part-time
- Background check
- Customer service
- Sanitation
- Free parking
- Disability insurance
Quick Apply
Housekeeper (Guest Room Attendant) - WoodSpring Suites
J&P Hospitality Management, LLC —Madison, WI
- $13 - $15 an hour
- Part-time
- Ability to walk for extended periods
- Sanitation
- English
Quick Apply
Public Areas Attendant - Courtyard Madison West/Middleton
Schulte Hospitality Group —Middleton, WI
- $16 an hour
- Background check
- Customer service
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
Public Spaces (Building Attendant) - ECHO Suites
J&P Hospitality Management, LLC —Madison, WI
- $13 - $15 an hour
- Part-time
- 18 years or older
- Sanitation
- English
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Housekeeping | Night Public Area Attendant (3pm-11pm)
The Madison Concourse Hotel —Madison, WI
Provide great customer service to our guests by giving directions, making recommendations, or answering other questions they may have.
$17 - $18 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns…
$20 - $22 an hour
Quick Apply
Lobby Attendant- Hilton Columbus Downtown
Hilton —Columbus, OH
Delight our guests: Greet guests warmly, answer questions, and resolve service requests promptly. As a Lobby Attendant , you’re not just ensuring the…
6d

Show more jobs in cities nearby

I want to receive the latest job alert for lobby attendant in madison wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lobby attendant jobs near madison wi

Hotel Front Desk Customer Service Agent

Holiday Inn Express & Suites Madison Central -
Madison, WI

Quick Apply

Job Details

Part-time | Full-time
$17 - $19 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
Flexible schedule
Life insurance

Qualifications

Customer communication
High school diploma or GED
Decision making
Computer skills

Full Job Description

Hotel Front Desk Agent

Pay: $17 to $18/hour + Health Insurance + Benefits
Part-time and Full-time positions available (Weekends & Weekdays)

Position Summary:

The Front Desk Associate is responsible for delivering outstanding guest service by handling front desk operations including answering and transferring calls, guest check-in and check-out, taking reservations, and addressing guest needs. This role supports both customer service and sales functions related to guest registration, reservations, and payment processing. The goal is to ensure each guest enjoys a safe, welcoming, and exceptional stay through friendly, efficient, and attentive service in alignment with the hotel’s brand standards.

Position Overview:
Holiday Inn Express & Suites Madison Central, an award-winning hotel, is seeking a motivated professional Front Desk Attendant to join our team. We offer the opportunity to build a rewarding long term career in hospitality.

Benefits:

Bonuses
Flexible schedule
Dental insurance
Health insurance
Vision insurance
Short term disability
Paid vacation
Long Term Disability
Critical Illness
Hospital Indemnity
Accident Insurance
Life Insurance

Essential Duties and Responsibilities:

Provide outstanding customer service to ensure a comfortable and accommodating experience for all guests, supporting team and brand performance objectives.
Communicate effectively with management Collaborate with housekeeping and maintenance departments to ensure room readiness and address any guest needs.
Complete maintenance work order requests and promptly relay to supervisors.
Maintain accurate and timely communication across shifts through both verbal and written communication in logbook.
Provide information about hotel services, facilities, and local attractions.
Greet and welcome guests, assign rooms, and issue room keys with professionalism and accuracy.
Receive and deliver messages promptly and accurately.
Present guest folios and process payments for departing guests.
Respond promptly to guest issues and resolve complaints using sound judgment and empowered decision-making.
Facilitate services such as guest mail, faxes, and photocopying, ensuring accurate billing and timely delivery.
Promote and administer guest loyalty rewards program.
Maintain a clean and organized front desk, suite shop and lobby area, including restocking supplies and maintaining overall presentation.
Assist with meeting room bookings, setup, breakdown, and posting of related charges.
Deliver requested amenities (e.g., rollaway beds, cribs, linens) to guest rooms in a timely and courteous manner.
Balance cash drawers, prepare deposits with witness verification, and complete end-of-shift procedures.
Demonstrate proactive guest engagement and maintain a highly visible presence in public areas.
Ensure proper key control procedures are followed.
Train and support onboarding of new associates as directed by management.
Fully embrace and demonstrate the hotel's service culture and brand values.
Complete all shift-specific checklist tasks.
Perform additional duties as assigned by leadership.

Qualifications:

High school diploma or equivalent; hospitality certification or degree preferred.
Proven experience in a front desk role, preferably in the hospitality industry.
Excellent communication and interpersonal skills.
Proficiency in computer systems, including reservation software.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong organizational skills and attention to detail.
Flexibility to work in shifts, including weekends and holidays

Our Commitment:

At Holiday Inn Express & Suites Madison Central, we are committed to offering a supportive and inclusive workplace. We take an active role in the daily operations of all our properties, ensuring high levels of service and customer satisfaction. We offer continuous training and development opportunities to help our employees grow their careers in hospitality. Join us at Holiday Inn Express & Suites Madison Central and be a part of a team that values professionalism, customer satisfaction, and continuous improvement in the dynamic field of hospitality.

Quick Apply

Refine Your Search

lobby attendant jobs in madison wi

Hotel Front Desk Customer Service Agent

Housekeeping | Night Public Area Attendant (3pm-11pm)

Housekeeper (Guest Room Attendant) - WoodSpring Suites

Public Areas Attendant - Courtyard Madison West/Middleton

Public Spaces (Building Attendant) - ECHO Suites

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for lobby attendant in madison wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected