Top 3 Patient advocate Jobs in Madison Wi

Patient Advocate
Shorewood Behavioral Health —Madison, WI
- Full-time
- CPR Certification
- BLS Certification
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Support Assistant-Infusion Center; 1.0FTE; Day Shift
UnityPoint Health —Madison, WI
- $18.60 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
7d

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Patient Advocate

Shorewood Behavioral Health
Madison, WI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Leadership training provided
Vision insurance
401(k) matching

Qualifications

CPR Certification
BLS Certification
High school diploma or GED

Full Job Description

Overview:

Patient Advocate

Full time

Why Join

Competitive compensation with industry leading annual performance-based bonus opportunity
Comprehensive benefits including medical, dental, and vision insurance
401(k) with company match to support your financial future
Generous paid time off for vacation, sick days, and holidays
Professional development & leadership training to sharpen your skills

PURPOSE STATEMENT:

Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff.

Responsibilities:

ESSENTIAL FUNCTIONS:

Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes.
Collaborate with appropriate staff to develop acceptable resolutions to potential complaints.
Identify process deficiencies that result in possible threats to patient rights or patient safety.
Maintain the complaint and grievance logs up to date.
Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner.
May participate in new hire orientation on educating staff on patient safety and advocacy
Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

OTHER FUNCTIONS:

Perform other functions and tasks as assigned.

Qualifications:

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred.
Experience in customer service or risk management preferred.
Experience with behavioral health patients preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

Apply Now

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patient advocate jobs in madison wi

Patient Advocate

Patient Support Assistant-Infusion Center; 1.0FTE; Day Shift

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