Job Title: Maintenance Intern
Company: Red Tail Residential
Location: ReNew Madison WI - On-site
Internship Dates: June 15, 2026 - October 31, 2026
Hours: 40 Hours Scheduled Weekly
Pay Rate: $19.00 per hour
Supervisor: Community Manager
About Us:
Since 1999, we’ve been shaping community environments and refining living spaces with one thing in mind—our resident's satisfaction. That’s why our brands, ReNew Apartment Communities and Arrive Luxury Communities, address every stage of life.
We also have resident programs that highlight a level of commitment and care you just don’t find every day. Through RENTsparency, Smart Apartment, Green Team and Together, we make sure transparency, customer service, technology, and more are always front and center.
Our greatest asset at Red Tail Residential LLC is our team of key management professionals. We recruit the most experienced and talented associates within each local market. By providing state-of-the-art systems, training, and advancement opportunities, we empower each team member to develop stronger management and customer service skills to exceed the expectations of our residents and investors.
From our apartment communities, luxury living to everything in between, we deliver a comfortable living environment that you’re proud to call home.
Our Internship Experience:
The Maintenance Internship Program is a paid, hands-on learning experience designed to provide exposure to multifamily property maintenance operations. Interns will work alongside experienced maintenance professionals and community leaders while gaining practical experience in building systems, preventive maintenance, apartment turns, resident service requests, and property operations.
Interns will be mentored by experienced maintenance and property management leaders and may have opportunities to participate in real-world projects that support community operations and resident satisfaction. This internship is ideal for students or individuals interested in facilities management, property maintenance, construction management, skilled trades, or real estate operations.
Job Summary
Under the direct supervision of the assigned Mentor, the Maintenance Intern will support the day-to-day maintenance operations of a multifamily community while learning industry best practices and technical skills.
The internship provides hands-on exposure to apartment maintenance, property operations, resident service, safety procedures, and preventive maintenance programs. Interns will work side-by-side with maintenance professionals to help create a safe, attractive, and welcoming living environment for residents while developing practical skills that can support future careers in maintenance, facilities management, construction, or property management.
We are seeking individuals with a strong work ethic, an entrepreneurial spirit, and a positive attitude who are eager to learn and contribute to a growing organization committed to exceptional customer service and community improvement.
Responsibilities
Responsibilities include but are not limited to:
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Assist maintenance team members with routine repairs and preventive maintenance activities.
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Support apartment make-ready and unit turn processes, including painting, cleaning, drywall repairs, and general maintenance.
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Assist with basic plumbing, electrical, HVAC, appliance, and carpentry tasks under supervision.
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Help maintain community amenities, common areas, grounds, and building exteriors.
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Participate in property inspections and identify maintenance or safety concerns.
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Assist with seasonal maintenance projects and capital improvement initiatives.
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Support inventory management, organization of maintenance shops, and supply tracking.
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Help prepare tools, equipment, and materials for maintenance projects.
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Learn and follow company safety standards, policies, and procedures.
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Assist with resident service requests while providing excellent customer service.
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Support administrative tasks related to maintenance operations, including work order updates and documentation.
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Participate in special projects and process improvement initiatives.
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Perform additional maintenance and operational duties as assigned.
Intern Professional Expectations
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Always maintain a professional appearance and attitude.
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Demonstrate punctuality, reliability, and consistent attendance.
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Show initiative and a willingness to learn new skills.
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Be dependable, organized, and exercise good judgment.
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Maintain positive working relationships with residents, vendors, and team members.
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Follow all safety guidelines and company policies.
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Represent Red Tail Residential in a professional and respectful manner.
Essential Skills & Competencies
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Strong work ethic and willingness to learn.
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Positive attitude and team-oriented mindset.
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Basic mechanical aptitude and interest in maintenance operations.
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Effective communication and customer service skills.
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Ability to follow instructions and complete tasks independently.
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Strong organizational skills and attention to detail.
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Ability to manage multiple priorities in a fast-paced environment.
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Interest in facilities management, maintenance operations, construction, skilled trades, or property management.
Qualifications
Education
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High school diploma or equivalent required.
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Currently enrolled in or recently graduated from a trade school, technical program, community college, or accredited college/university preferred.
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Coursework in facilities management, construction management, HVAC, electrical, plumbing, engineering, real estate, or related fields is a plus.
Professional Experience
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Previous maintenance, construction, landscaping, facilities, customer service, or related experience preferred but not required.
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Experience using hand tools and basic maintenance equipment is helpful.
Computer Skills
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Basic computer proficiency required.
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Familiarity with Microsoft Office (Word, Excel, Outlook) preferred.
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Ability to learn property management and maintenance software systems.
Learning & Development
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Through this internship, participants will:
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Gain hands-on experience in multifamily maintenance operations.
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Develop foundational skills in HVAC, plumbing, electrical, carpentry, painting, and appliance maintenance.
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Learn preventive maintenance practices and property operations procedures.
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Build professional communication and customer service skills.
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Gain exposure to maintenance planning, budgeting, inventory management, and operational best practices.
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Collaborate with experienced maintenance and property management professionals.
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Explore career opportunities within the multifamily housing industry.
Physical Demands
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Regularly required to stand, walk, climb stairs, bend, kneel, reach, and lift.
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Ability to lift and carry up to 50 pounds.
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Ability to work indoors and outdoors in varying weather conditions.
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Ability to safely use tools, ladders, and maintenance equipment with training and supervision.
Attendance & Schedule
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Full-time schedule required for the duration of the internship (June 15, 2026 – October 31, 2026).
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Consistent attendance and reliability are essential.
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Some flexibility in hours, including occasional evenings or weekends, may be required to support community operations.
Special Requirements
Driver's License & Background Check
Candidates must successfully pass a driver's license background check as part of the hiring process to ensure that all employees who may operate a company vehicle meet necessary safety standards.
As an authorized driver of a company vehicle, you are required to maintain a valid driver's license and acceptable motor vehicle record (MVR) throughout your employment. This includes ongoing monitoring to ensure compliance with company safety and insurance standards. Failure to meet these requirements may result in the rescinding of an employment offer or other employment action.
Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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