Top 4 Guest services agent Jobs in Madras, Or

Night Auditor/Front Desk Clerk
BUNK HOUSE AT CROSS KEYS —Madras, OR
- $17.00 - $17.50 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- 401(k)
- Paid time off
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6d
Guest Services Agent
Resolute Road Hospitality —Redmond, OR
- $18 - $20 an hour
- Basic math
- Microsoft Office
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Golf Shop Service Agent
Troon —Redmond, OR
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
House Supervisor Redmond
St. Charles Health System —Redmond, OR
- $58.71 - $88.07 an hour
- Part-time
- Acute care
- Nursing
- RN License

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Guest Services Agent
Resolute Road Hospitality —Redmond, OR
As a Guest Services Agent, you’ll be the welcoming face of the hotel, ensuring smooth check-in and check-out experiences, assisting with guest requests, and…
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8d

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Night Auditor/Front Desk Clerk

BUNK HOUSE AT CROSS KEYS
Madras, OR

Quick Apply

Job Details

Part-time
$17.00 - $17.50 an hour
6 days ago

Benefits

401(k)
Paid time off
Employee discount

Qualifications

Bilingual
Visitor query response
Customer records maintenance
Hotel and accommodations payment processing
Customer relationship building
Financial transaction processing
Multilingual
Phone communication
Night audit
Greeting customers
Answering guest questions
Records management
Financial records review
Property management systems (PMS)
Telephone systems
Receptionist experience within hospitality industry
Hotel and accommodations guest complaints handling
Communication skills
Balancing end-of-day transactions
Entry level
Client interaction via phone calls

Full Job Description

Overview
We are seeking a dedicated and enthusiastic Front Desk Agent to join our team in providing exceptional guest services at our hotel. The ideal candidate will be the first point of contact for our guests, ensuring a welcoming atmosphere and delivering outstanding customer service. This role requires strong communication skills, attention to detail, and a passion for hospitality.

Duties

Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
Manage the check-in and check-out process efficiently while handling guest inquiries and requests.
Operate phone systems to answer calls promptly, providing information about hotel services and local attractions.
Maintain accurate records of guest information and reservations in the hotel management system.
Assist with night audit duties as required, ensuring all financial transactions are processed accurately.
Address guest concerns or issues promptly, striving to provide satisfactory resolutions to enhance guest relations.
Collaborate with other hotel departments to ensure seamless service delivery and guest satisfaction.
Uphold the hotel's standards of cleanliness and professionalism at all times.

Experience

Previous experience in front desk operations or guest services within the hospitality industry is preferred.
Strong customer service skills with an emphasis on phone etiquette and effective communication.
Multilingual abilities are a plus, enhancing our ability to serve diverse guests.
Familiarity with hospitality management software is beneficial but not required; training will be provided.
A background in night audit processes is advantageous for candidates applying for evening shifts.

Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry!

Pay: $17.00 - $17.50 per hour

Benefits:

401(k)
Employee discount
Paid time off

Work Location: In person

Quick Apply

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guest services agent jobs in madras, or

Night Auditor/Front Desk Clerk

Guest Services Agent

Golf Shop Service Agent

House Supervisor Redmond

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