Top 66 computer it Jobs in maine

Help Desk Analyst
BROAD RIVER RETAIL —South Portland, ME
- $55,000 - $60,000 a year
- Hybrid work
- Inventory management
- Writing skills
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
HIT Support Engineer $
Andwell Health Partners —Lewiston, ME
- Full-time
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off
Quick Apply
12d
IT Systems Engineer
DIODES INC —South Portland, ME
- Full-time
- Background check
- Computer Science
- Mid-level
- Wellness program
- Health savings account
Quick Apply
2d
IT Specialist
New Beginnings Inc —Lewiston, ME
- $53,000 - $56,000 a year
- Full-time
- Microsoft Access
- Basic math
- Mid-level
Applications Administrator - AI Automation
Tyler Technologies —Falmouth, ME
- $90,000 - $100,000 a year
- Computer science
- Azure
- Computer Science
Quick Apply
Systems Analyst
State of Maine —Augusta, ME
- $66,952.08 - $94,077.37 a year
- Online Application
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Paid holidays
11d
JIRA Administrator
Atlas Technologies Inc —Maine
- $125,000 - $135,000 a year
- Full-time
- Hybrid work
- Computer science
- 5 years
- Analysis skills
12d
IT System & Network Administrator
Baxter State Park —Millinocket, ME
- $64,376 - $91,000 a year
- Full-time
- Organizational skills
- IT
- In-person
- Paid parental leave
- Paid holidays
Quick Apply
Systems Administrator, Enterprise AI Platforms
IDEXX —Westbrook, ME
- Full-time
- Computer science
- Computer Science
- Office
Technical Support Specialist
S. J. Rollins Technologies —Bangor, ME
- Mentoring
- Data entry
- Communication skills
- Profit sharing
- Health insurance
Cloud Systems Administrator
Vertical Shift Consulting —Hallowell, ME
- $45,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid time off
- Retirement plan
Quick Apply
IT Systems Administrator
Twin Rivers Paper Company LLC —Madawaska, ME
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
5d
Tech Support Specialist
Optum —Presque Isle, ME
- $23.89 - $42.69 an hour
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
12d
Technical Support Specialist (GIS)
Blue Marble Geographics —Hallowell, ME
- Email
- Hybrid work
- Computer Science
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
IT APPLICATIONS ANALYST
Maine Community College System —Augusta, ME
- Online Application
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Field PC Technician III
Shaw's —Waterville, ME
- $26.57 - $34.53 an hour
- Weekends as needed
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Helpdesk Support
Dahl Chase Diagnostic Services —Bangor, ME
- Full-time
- System design
- Mid-level
- Windows
Quick Apply
14d
IT Production Operations Support Technician
Core-Mark —Gardiner, ME
- $19.50 - $27.00 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Employee stock purchase plan
- Health insurance
Applications Administrator
University of Maine —Gorham, ME
- $53,000 - $58,000 a year
- Full-time
- Microsoft Access
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
IT System & Network Administrator Baxter State Park
State of Maine —Millinocket, ME
- $64,376 - $91,000 a year
- Online Application
- 8 years
- Organizational skills
- Senior level
- Paid parental leave
- Paid holidays

I want to receive the latest job alert for computer it in maine

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer it jobs near maine

Help Desk Analyst

BROAD RIVER RETAIL -
South Portland, ME

Quick Apply

Job Details

$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Mobile device support
VoIP administration
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
Customer support ticket management
Telephone systems
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

Help Desk Analyst

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE

The Help Desk team provides support to our corporate office staff, retail team members across all retail locations, and our distribution centers. The successful candidate for the Help Desk Lead position must demonstrate excellent customer service, troubleshooting, and technical skills. Strong teamwork and multitasking abilities are essential. The ideal candidate is a self-starter who takes the initiative and maintains productivity. This includes proactively addressing support requests, following up on outstanding issues, and managing tasks with minimal oversight.

DAY IN THE LIFE AS THIS MEMORY MAKER

Excellent customer service skills: Provide a focus on providing exceptional support to a diverse range of users.
Strong troubleshooting and technical skills: Possess proficiency in hardware, software, and network troubleshooting.
Handle Tier 1 and Tier 2 Requests: A Tier 2 Help Desk typically deals with both basic (Tier 1) and more complex (Tier 2) support issues, acting as a go-to person for problem resolution.
Review and Act on Tickets: Ensuring that all tickets are addressed by the end of the workday is an essential task, helping maintain service standards.
Hardware/Software Upgrades and Repairs: Performing technical tasks such as upgrades and repairs aligns with the Lead’s role in ensuring smooth IT operations.
Support of Storis ERP System: Providing support for key systems, like an ERP, is common for a Tier 2, who often has more in-depth knowledge.
Follow-Up on Requests: Ensuring timely resolution of outstanding requests is crucial for maintaining service levels and user satisfaction.
Coverage During Business Hours: As a Tier 2 Help Desk Analyst, maintaining help desk coverage during operational hours is essential. Tier 2 team members contribute by ensuring availability and supporting continuity of service throughout the day.
Manage and Monitor Internal Assets: Overseeing inventory and asset management is a suitable responsibility for a Tier 2 Help Desk, ensuring resources are tracked and available.
Execute Special IT Projects: Participating in or leading special projects aligns with a Tier 2 role, often involving more complex tasks or leadership in specific areas.
Required Travel: Travel to store or distribution center locations will be required for site inventory visits or in-person troubleshooting.
Other Duties: Flexibility to take on additional tasks is standard for a Tier 2 Help Desk, as they often fill in gaps as needed.

WORKPLACE ENVIRONMENT

While performing the duties of this job the employee

Must be able to lift up to 15 pounds at a time.
WORK SCHEDULE OUTLINED ON SITE, HYBRID, REMOTE WITH EXPECTATIONS
Ability to work independently, as well as, in a collaborative team environment within an office setting.
Physical requirements such as extended periods of sitting and computer use may be required.
Ability to communicate effectively verbally, in writing, and/or electronically.
Ability to use logical reasoning for simple and complex problem solving.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS & BENEFITS

Salary Range: $55,000-$60,000/annual salary
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

#BRRCorporate

WHAT YOU’LL NEED TO SUCCEED

Experience with
- Windows 10, Windows 11, Mac OS X (Other OS’s as they emerge)
- Office 365/Azure
- Active Directory maintenance
- Mac and PC hardware
- Printers, scanners, computer peripherals (Label Printers, RF Scanners, MFC, etc.)
Experience working with ticketing systems to track, prioritize and resolve support requests in adherence to standard SLA policies.
VOIP support experience
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP, DNS, DHCP, and VPN
Shared Drive (Mappings)
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
3 years+ experience supporting a Windows/Mac environment
An Associate’s degree or Bachelor’s degree is preferred
Preference will be given to candidates with training, experience or certification in IT or networking
The ideal candidate is a self-starter who takes the initiative and maintains productivity. This includes proactively addressing support requests, following up on outstanding issues, and managing tasks with minimal oversight.

Quick Apply

Refine Your Search

computer it jobs in maine

Help Desk Analyst

HIT Support Engineer $

IT Systems Engineer

IT Specialist

Applications Administrator - AI Automation

Systems Analyst

JIRA Administrator

IT System & Network Administrator

Systems Administrator, Enterprise AI Platforms

Technical Support Specialist

Cloud Systems Administrator

IT Systems Administrator

Tech Support Specialist

Technical Support Specialist (GIS)

IT APPLICATIONS ANALYST

Field PC Technician III

IT Helpdesk Support

IT Production Operations Support Technician

Applications Administrator

IT System & Network Administrator Baxter State Park

I want to receive the latest job alert for computer it in maine

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected