Security Officer I, Biddeford and Portland Campus open
Expected pay is $22/hour for 2nd shift
Expected pay is $23/hour for 3rd shift
Applicants must apply at:
Biddeford 2nd shift position: https://une.peopleadmin.com/postings/25282
Portland 2nd shift position: https://une.peopleadmin.com/postings/25252
Portland 3rd shift position: https://une.peopleadmin.com/postings/25752
Campus Security Officers are responsible for the comfort, safety, and security of the students, faculty, staff, and visitors to the University of New England. Security Officers maintain a safe environment and minimize the potential for loss or damage of all property controlled by the University of New England by conducting high visibility patrols on foot and in University-owned vehicles, monitoring CCTV equipment, and monitoring radio communications. Officers provide a wide variety of services to our campus community, and are expected to proactively seek opportunities to provide excellent customer service.
Security Officers enforce the University of New England rules and regulations, the Office of Student Resolutions Conduct Code, and coordinate with law enforcement in enforcing state statutes. Security Officers have a critical role as first responders to campus emergencies and critical incidents such as active threat situations, bomb threats and mental health emergencies. Security Officers respond to disturbances and mitigate disruptive conduct and coordinate with local, county and state agencies as necessary. Security Officers recognize potential safety concerns and take measures to mitigate these concerns.
Security Officers day-to-day activities include routine patrols of campus property, completing daily building opening and closings and parking enforcement.
Security Officers also get cross-trained in dispatching to help facilitate communication with officers, directing them to respond to requests for service and also providing information to them. Security Dispatchers help to maintain officer safety by monitoring officers’ situations. Security Dispatchers are required to recognize potential safety concerns and to take measures to mitigate these concerns. Security Dispatchers monitor disturbances and emergency situations as needed. Security Dispatchers also coordinate with all local, county, and state agencies as necessary to maintain the safety of the campuses.
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits. Please visit the Human Resources Benefits site (https://www.une.edu/hr/benefits) for additional information regarding UNE’s fantastic benefits package.
Responsibilities
- Defend self and others from unauthorized use of non-deadly force using departmentally trained techniques as necessary, including but not limited to the use of pepper spray and handcuffs.
- Patrol University property to prevent and detect signs of intrusion, theft, and life safety concerns and maintain safety during Campus events. This includes making regular inspection tours of campus noting unusual occurrences and ensuring all necessary doors and buildings are properly secured.
- Monitor persons in buildings and/or on campus. Watch for unauthorized persons, suspicious/criminal activity, disturbances, fights and campus policy violations, report to proper authorities.
- Investigate suspicious activity, security issues, and criminal incidents. Gather and process necessary evidence and properly document in verbal and written reports.
- Respond to campus disturbances (i.e. disorderly conduct, underage drinking parties, illicit drug use) and complete room searches as necessary.
- Respond to campus emergencies including critical incidents, all hazards situations and active threat situations (i.e. active shooter, bomb threat, mental health, weather emergencies).
- Contact the on-call supervisor as needed for emergency situations.
- Maintain complete awareness of the University of New England property, life safety systems, and emergency plans including the proper use of fire extinguishers.
- Respond to accidents and medical emergencies and provide First Aid, CPR, Narcan and/or Stop the Bleed as necessary.
- Contact local police and fire departments as necessary and act as a liaison between these agencies and the University as needed.
- Maintain complete knowledge of and comply with all University and departmental standard operating procedures.
- Provide prompt, courteous service to students, staff, and visitors including medical and courtesy escorts on campus.
- Escort students, staff, and visitors to various locations on Campus and provide protection as necessary.
- Escort and remove persons from Campus as needed.
- Ensure resolution of any safety concerns noted during your shift, including submitting work orders or notifying on-call staff to correct the issues.
- Monitor and regulate building systems as necessary including building boilers as well as refrigerator and freezer units and notifying Facilities as needed.
- Monitor CCTV and review as necessary for security and investigations.
- Answer telephone calls to take messages, answer questions and provide information.
- Enforce University rules & regulations and notify violators of infractions including the issuance of parking tickets.
- Write clear, concise incident reports including any supplemental supporting information (pictures, video, etc.).
- Coverage at designated campus athletic events.
- Campus snow removal operations.
- Cross training as Dispatcher and Safe Ride operator preferred
- Provide public assistance such as lock out services, jump-starts and routine information.
- Assist administration with investigations as assigned.
- Maintain the confidentiality of all departmental and University information and paperwork.
- Complete all mandatory departmental Police One trainings.
- Flexibility to work other shifts as needed on a short notice.
- All other duties as required.
Additional Responsibilities of Dispatchers at the University of New England include, but are not limited to:
- Must have appropriate report writing skills, as well as the ability to utilize electronic reporting systems. Utilize University databases (Banner, Transact, iParq, S2, Advocate, RAVE, etc.) to perform essential duties of the position.
- Monitor the University’s fire notification system (Digitizer) and report active fire alarms to Biddeford or Portland Fire Dispatch and coordinate the response of on-duty patrol officer.
- Monitor live CCTV (Exacqvision) and dispatch officers to issues as they occur and the ability to review recorded video as necessary for investigations.
- Monitor Facilities building monitoring systems (Metasys) and report issues to on-call personnel as needed.
- Facilitate and dispatch appropriate response to campus emergencies, critical incidents, all hazards and active threat situations.
- Answer telephone calls to take messages, answer questions, and provide information.
- Keep daily dispatch log of calls, events, and activities.
- Assume responsibility of department/university Lost and Found program. Maintain lost/found log. Maintain inventory of found items and attempt to return to owners. Dispose of found items according to department policy.
- Pass information to appropriate parties.
- Maintain documents pertinent to dispatch.
- Perform a daily inventory of keys, ID’s and other university property and document in daily log and report discrepancies to department leadership.
- Coordinate emergency situations until a security officer arrives on scene.
- Contact leadership as needed for emergency situations.
- Contact local police and fire departments as necessary and act as a liaison between these agencies and the university as needed.
Qualifications
High school education or equivalent required. At least 12 months of security, military, or law enforcement experience is preferred.
- Ability to handle emergency situations calmly and effectively
- Must have attention to detail and respond promptly and professionally when necessary
- Be able to prioritize, organize, and follow up when needed
- Possess strong verbal communication skills
- Be a clear thinker, display the ability to remain calm, and show good judgment when resolving problems
- Able to follow directions and commands as required
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Willingness to train and use handcuffs and OC spray
- Maintain confidentiality of departmental and University information
- Safely operate motorized vehicles, golf carts and other department-owned equipment
- Must possess a valid license to operate a motor vehicle in the state of Maine
- Must be certified or have the ability to be certified in First Aid, CPR/AED, Narcan, Stop the Bleed and other equipment as assigned
- Abide by department core values of integrity, community-focused, accountability and teamwork
- Ability to train and oversee the work of student staff when a Security Officer II is not available
- Ability to perform all job duties
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
