Top 48 It analyst Jobs in Maine

IT Support Analyst
Cianbro —Pittsfield, ME
- Full-time
- Computer science
- Computer Science
- Mid-level
Associate Technical Training Analyst
MaineHealth —Biddeford, ME
- $66,123.20 - $89,481.60 a year
- Email
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Parental leave
13d
Systems Analyst
State of Maine —Augusta, ME
- $66,952.08 - $94,077.37 a year
- Online Application
- Hybrid work
- Computer Science
- System design
- Mid-level
- Paid parental leave
- Paid holidays
6d
Systems Programmer/Analyst
University of New England —Portland, ME
- Online Application
- Computer Science
- System design
- HIPAA
- Health insurance
- Dental insurance
IT APPLICATIONS ANALYST
Maine Community College System —Augusta, ME
- Online Application
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Business Systems Analyst I
Geiger Brothers —Lewiston, ME
- Full-time
- Office
- Training & development
- 1 year
- Tuition reimbursement
- 401(k) matching
Quick Apply
Business Systems Analyst - Manufacturing
Twin Rivers Paper Company LLC —Madawaska, ME
- Azure
- Computer Science
- Research
Quick Apply
7d
Business Systems Analyst (On-site)
Precinmac —South Paris, ME
- Full-time
- Mid-level
- Office
- SQL
Application Analyst
Central Maine Healthcare Corporation —Lewiston, ME
- Full-time
- Nursing
- Microsoft Outlook
- Computer Science
11d
IT Service Desk Analyst Tier I
Hammond Lumber Company —Belgrade, ME
- $15.10 - $38.00 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid parental leave
- Health savings account
Information Security Analyst I
Camden National Bank —Gardiner, ME
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Computer Science
- Wellness program
- Health savings account
Senior IT Healthcare Business Systems Analyst
Optum —Bangor, ME
- $91,700 - $163,700 a year
- Full-time
- Pass drug screening
- System design
- HIPAA
21h
Analyst IV Business Systems - POS/Retail Payments
Ahold Delhaize USA —Scarborough, ME
- $92,640 - $138,960 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
Technology Systems Analyst
Kennebec Intra-District Schools RSU 2 —Hallowell, ME
- $45,000 - $50,000 a year
- Email
- Background check
- Computer science
- 6 years
- Dental insurance
5d
Management Analyst II
State of Maine —Augusta, ME
- $54,442.97 - $76,329.70 a year
- Online Application
- Research
- Mid-level
- 8 years
- Paid parental leave
- Paid holidays
13d
HELP DESK ANALYST I
Maine Community College System —Augusta, ME
- $21 an hour
- Online Application
- Windows
- In-person
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Support Analyst Bank)/Req #1183 "Onsite Only"
Partners Bank —Springvale, ME
- $45,116.86 - $67,848.00 a year
- Full-time
- Mid-level
- US work authorization
- Computer networking
- Flexible schedule
Quick Apply
Defensive Cyber Operations Analyst
SAIC —Kittery, ME
- $120,001 - $160,000 a year
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Senior Cyber Defense Analyst
SAIC —Kittery, ME
- $120,001 - $160,000 a year
- Full-time
- Customer service
- 8 years
- Analysis skills
Senior Cybersecurity Analyst & Threat Hunter
IDEXX —Westbrook, ME
- $120,000 - $140,000 a year
- Full-time
- 6 years
- Computer Science
- Office
- Health insurance
- Dental insurance

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it analyst jobs near maine

IT Support Analyst

Cianbro -
Pittsfield, ME

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Job Details

Full-time

Qualifications

Software issue identification
Knowledge management
Computer science
On-site technical support
Email customer support
Technical support via phone
Bachelor's degree in information technology
Computer Science
Phone communication
In-person customer service
Software implementation
Hardware maintenance
Bug Reporting (Quality assurance practices)
Application deployment
Mid-level
Incident Escalation
Analysis skills
Bachelor's degree
Computer hardware
Content development
System testing
Vendor communication
Customer service knowledge base
System deployment
Application Maintenance
Phone triage
Access control management
Online help documentation
Technical support via email
Bachelor's degree in computer science

Full Job Description

As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation stay up and running as you provide technical support with applications, technologies, devices and IT services. In this position you will have the opportunity to work with many types of systems and software, with an opportunity to learn and grow in knowledge and experience as you become familiar with our systems and software and take on more complex challenges.

We are looking for a motivated, curious problem-solver who enjoys working on a mix of both routine and complex support challenges, who is not content to leave things as status quo. If you enjoy helping people stay productive when minutes count, and if you can ask the right questions to understand the problem to provide an efficient and effective resolution… then you would be an ideal fit!

Job Responsibilities

End-User Technical Support: Provide support for incidents and service requests via phone, email, web, or in-person. Triage, troubleshoot, and resolve end-user requests, escalating as needed to resolve more complex incidents. Document issues and resolutions within the ticketing system, creating and updating knowledge base articles to capture for future use by team members and business users. Maintain consistent communication with end users, ensuring that they know the status of their open support issues.
Software Support and Testing: Interact with end-users and business applications to investigate and resolve issues that arise in business software applications and systems. Perform testing and diagnosis, working closely with IT Business Systems Analysts (BSA) and Application Development teams as necessary. Capture detail on how to replicate errors, and escalate or reassign tickets as necessary to reach resolution. Engage with vendors as necessary to open tickets, report issues or obtain system fixes.
IT and System Security: Provision access and system security to applications, systems, data, and facilities using appropriate toolsets.
Internal IT Projects: Contribute to supporting IT projects as an individual or with a team as needed. For example, assist with the deployment and adoption of new or modified software functionality.
Assist with IT support, hardware and software deployments, and maintenance activities within the office and surrounding campus buildings.
Off-Hours Support: Participate in on-call rotation for after-hours or weekend support.

Qualifications/Requirements

The preferred candidate will have completed a 2-year information technology-focused degree, with a 4-year degree in Computer Science/Technology desirable.
Minimum 2+ years’ experience with IT Support/Help Desk is required. Equivalent combinations of training and related experience will be considered.
Excellent interpersonal, written, and verbal communication skills.
Excellent analytical problem-solving skills attention to detail with a willingness to learn.
A professional: strong customer support instincts and work ethic, and a whatever-it-takes, can-do attitude.
Commitment to teamwork, innovation and improvement.
Ability to multi-task and follow-up on requests.

Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.

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Refine Your Search

it analyst jobs in maine

IT Support Analyst

Associate Technical Training Analyst

Systems Analyst

Systems Programmer/Analyst

IT APPLICATIONS ANALYST

Business Systems Analyst I

Business Systems Analyst - Manufacturing

Business Systems Analyst (On-site)

Application Analyst

IT Service Desk Analyst Tier I

Information Security Analyst I

Senior IT Healthcare Business Systems Analyst

Analyst IV Business Systems - POS/Retail Payments

Technology Systems Analyst

Management Analyst II

HELP DESK ANALYST I

Helpdesk Support Analyst Bank)/Req #1183 "Onsite Only"

Defensive Cyber Operations Analyst

Senior Cyber Defense Analyst

Senior Cybersecurity Analyst & Threat Hunter

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