Top 22 Telephone triage nurse Jobs in Maine

Clinical Care Rep RN
InterMed, P.A. —South Portland, ME
- $33.34 - $48.31 an hour
- Remote
- Nursing
- RN License
- Urgent Care
Quick Apply
4d
Registered Nurse (RN) - Walk-in Care
MaineHealth —Brunswick, ME
- $34.35 - $46.46 an hour
- Part-time
- Remote
- Nursing
- Medication administration
- RN License
- Paid parental leave
- Parental leave
Pediatric Clinical Care Representative RN
InterMed, P.A. —Portland, ME
- $33.34 - $48.31 an hour
- Remote
- Nursing
- RN License
- Urgent Care
Quick Apply
3d
RN - Physician Practice - Full Time - Internal Medicine
St. Joseph's Healthcare —Bangor, ME
- $28.88 - $39.77 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Registered Nurse (RN) - Oakland Family Medicine, per diem
MaineGeneral Health —Oakland, ME
- $34.00 - $59.50 an hour
- Part-time
- RN License
- Communication skills
- Entry level
- 403(b) matching
- Dental insurance
Quick Apply
11d
Registered Nurse- Office/Hybrid - Cardiology Clinic
Northern Light Health —Bangor, ME
- Full-time
- Nursing
- RN License
- Writing skills
Registered Nurse (RN) - Pediatric Specialty Care
MaineHealth —Portland, ME
- $34.35 - $46.46 an hour
- Email
- Nursing
- RN License
- BLS Certification
- Paid parental leave
- Parental leave
Registered Nurse
Percy Medical —Bangor, ME
- $65,000 - $75,000 a year
- Full-time
- CPR Certification
- Patient monitoring
- RN License
- Paid time off
- Employee discount
Quick Apply
6d
Registered Nurse (RN) - Vascular Surgery
MaineHealth —Scarborough, ME
- $34.35 - $46.46 an hour
- Email
- Nursing
- Surgery
- RN License
- Paid parental leave
- Parental leave
RN Thayer Internal Medicine - per diem
MaineGeneral Health —Waterville, ME
- $34.00 - $59.50 an hour
- Part-time
- RN License
- Internal Medicine
- Communication skills
- 403(b) matching
- Tuition reimbursement
Quick Apply
3d
Registered Nurse
Martin's Point Health Care —Scarborough, ME
- $36.54 - $45.14 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Residency Nurse - Primary Care - EMMC
Northern Light Health —Bangor, ME
- Weekends as needed
- Nursing
- RN License
- Computer literacy
- Continuing education credits
Registered Nurse (RN) - Family Medicine Institute, 40 hours
MaineGeneral Health —Augusta, ME
- $34.00 - $59.50 an hour
- Full-time
- RN License
- Clinic
- Communication skills
- 403(b) matching
- Paid parental leave
Quick Apply
Registered Nurse (RN) - Cardiology
MaineHealth —Damariscotta, ME
- $34.35 - $46.46 an hour
- Email
- Nursing
- RN License
- BLS Certification
- Paid parental leave
- Parental leave
Per Diem Oncology Nurse Navigator - Lewiston
New England Cancer Specialists —Lewiston, ME
- Per diem
- Private practice
- Nursing
- RN License
Quick Apply
Supv- Clinical Staff/RN - Vascular Surgery Clinic
Northern Light Health —Bangor, ME
- Full-time
- Nursing
- Surgery
- RN License
Triage Registered Nurse (RN) - Gardiner Family Medicine; Per Diem
MaineGeneral Health —Gardiner, ME
- $34.00 - $59.50 an hour
- Part-time
- RN License
- Communication skills
- Entry level
- 403(b) matching
- Tuition reimbursement
Quick Apply

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Northern Light Eastern Maine Medical Center —Bangor, ME
The RN plans and evaluates the nursing care for patients and families and exercises independent judgment in implementing care or assigning the care to other…
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RN Case Manager
AMN Healthcare —Portland, ME
2+ years recent case management experience in an acute hospital setting. PREFERRED QUALIFICATIONS – 5+ years recent case management experience in an acute…
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Registered Nurse (RN) - Psych Preferred
Netcare Corp. —Columbus, OH
\*The shown pay range shows difference in pay rates based on license differences, years of experience, and when including shift premiums for non-first shift…
$30.25 - $41.00 an hour
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Triage Specialist-RN (Day Shift)- Care Navigation
Central Ohio Primary Care Physicians,Inc —Westerville, OH
Required: Active and unrestricted registered nurse license in the state of Ohio. Conduct telephone triage for patient health complaints using an electronic…
Quick Apply
2h

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Clinical Care Rep RN

InterMed, P.A. -
South Portland, ME

Quick Apply

Job Details

$33.34 - $48.31 an hour
4 days ago

Qualifications

Electronic health records (EHR) management
Phone communication
Windows
Telephone systems
Typing
Patient education
Managing patient records
Hospital experience

Full Job Description

The Clinical Care Representative (CCR) is a telephone triage nurse, providing a variety of services and information to patients over the phone in a fast-paced call center environment. The CCR utilizes written protocols and clinical judgement to guide their practice and determine the urgency of care needed. The CCR schedules appointments or directs callers to health care providers as needed. The goal of this unique form of nursing is to decrease unnecessary visits to physicians, nurse practitioners, and the emergency room, as well as to provide information for self-care. The person in this role is expected to have exceptional customer service abilities, strong clinical judgment, and excellent computer and typing skills. While this position can be performed remotely, it requires in-person training and in-person work when technical issues arise preventing the ability to work remotely.

ESSENTIAL FUNCTIONS

Answer phone calls and web messages for primary care practices of all ages in a fast-paced call center environment
Provide triage to symptomatic patients to determine placement within InterMed’s practice, referring to ED/Urgent Care, or providing homecare advice as appropriate
Utilize superior verbal communication skills to provide excellent customer service and nursing care via telephone
Ability to remain calm in high-stress situations, utilizing crisis intervention skills when appropriate
Refill prescriptions according to standard protocol
Provide test results according to standard protocol
Provide patient education under provider’s direction
Fulfill administrative responsibilities which may include:

Obtaining medical records information

Referral information

Completing forms/requisitions

Schedule routine appointments

Flexibility and willingness to work as a team member
Ability to prioritize work and handle multiple tasks and computer applications
Excellent professional judgment and technical skills
Other responsibilities as directed by management

JOB REQUIREMENTS

Graduate from an accredited school of nursing
Unencumbered active registered nurse or LPN licensure in state of Maine
Previous experience in a primary care or hospital setting required
Triage experience preferred
Proficient computer knowledge and accurate typing skills with Windows based programs, including electronic medical records programs
Ability to proficiently use telephone system
Excellent typing and computer ability while simultaneously maintaining a telephone conversation
Ability to consistently meet and adhere to performance and quality metrics
Compassion, empathy, and teaching ability, as patients may require instruction for self-care and/or symptom management
Strong organizational and critical thinking skills
Ability to demonstrate and uphold InterMed’s Values
Professional appearance
On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience
State of Maine residence is required

The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation.

Licenses & Certifications

Required

Registered Nurse License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

telephone triage nurse jobs in maine

Clinical Care Rep RN

Registered Nurse (RN) - Walk-in Care

Pediatric Clinical Care Representative RN

RN - Physician Practice - Full Time - Internal Medicine

Registered Nurse (RN) - Oakland Family Medicine, per diem

Registered Nurse- Office/Hybrid - Cardiology Clinic

Registered Nurse (RN) - Pediatric Specialty Care

Registered Nurse

Registered Nurse (RN) - Vascular Surgery

RN Thayer Internal Medicine - per diem

Registered Nurse

Residency Nurse - Primary Care - EMMC

Registered Nurse (RN) - Family Medicine Institute, 40 hours

Registered Nurse (RN) - Cardiology

Per Diem Oncology Nurse Navigator - Lewiston

Supv- Clinical Staff/RN - Vascular Surgery Clinic

Triage Registered Nurse (RN) - Gardiner Family Medicine; Per Diem

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