Employee Relations Specialist
Loyal Source Government Services —Orlando, FL
- From $70,000 a year
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid time off
Quick Apply
Customer Service Specialist I | Maitland, FL
Employers Insurance Group (EIG) —Maitland, FL
- $20.50 - $21.50 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Quick Apply
Customer Services and Data Entry Specialist
TS World Manufacturers Gloves —Orlando, FL
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Paid time off
Quick Apply
13d
Customer Service Specialist I | Maitland, FL
Employers —Maitland, FL
- $20.50 - $21.50 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Care Team Representative
Sedgwick —Orlando, FL
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Customer Success Specialist
DHL eCommerce —Orlando, FL
- $69,525 - $92,700 a year
- 5 years
- Office
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
4d
Tier 1 Support Specialist
Full Sail University —Winter Park, FL
- Weekends as needed
- Computer literacy
- Office
- Windows
Client Support Specialist
ADP —Maitland, FL
- Overtime
- Spanish
- Military
- Writing skills
- Paid time off
- Benefits from day one
Customer Support Specialist
Aspire Broadband Holdings Inc —Lake Mary, FL
- $17 - $23 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Success Support Coordinator
Miller Cooper —Winter Park, FL
- $60,000 - $65,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- US work authorization
Quick Apply
Student Outreach Specialist - 100% Remote
IonTuition —Orlando, FL
- From $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Medical Debt Collections Call Center Agent
HCA Florida Lake Monroe Hospital —Sanford, FL
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Referral Coordinator Practice Based
AdventHealth Medical Group Central Florida —Orlando, FL
- $17.11 - $27.38 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Customer Project Specialist
Graybar Electric Company, Inc. —Orlando, FL
- $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
6d
Medicaid Enrollment & Intake Specialist
RSi —Orlando, FL
- $21.00 - $22.75 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Patient Services Specialist
SimonMed Imaging —Winter Park, FL
- Full-time
- Background check
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Advocate
Family Partnerships of Central Florida —Maitland, FL
- $49,700 a year
- On call
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Retail Support Specialist
DSI —Altamonte Springs, FL
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
7h
Offsite Youth STEAM Program Specialist - FT
Orange County Library System —Orlando, FL
- $25 an hour
- Full-time
- Customer service
- Children
- Entry level
7d
Guest Experience Specialist, Apartments by Marriott Bonvoy
Villatel —Orlando, FL
- $18 an hour
- Weekends as needed
- High school diploma or GED
- Apartments
- Business Administration
Quick Apply

I want to receive the latest job alert for customer specialist in maitland, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near maitland, fl

Customer Service Representative jobs in Maitland, FL

Patient Services Coordinator jobs in Winter Park, FL

Intake Specialist jobs in Orlando, FL

Youth Specialist jobs in Orlando, FL

Outreach Specialist jobs in Orlando, FL

Guest Service Agent jobs in Orlando, FL

Project Specialist jobs in Orlando, FL

Retail Sales Associate jobs in Altamonte Springs, FL

Employee Relations Manager jobs in Orlando, FL

Customer Success Specialist jobs in Orlando, FL

Referral Coordinator jobs in Orlando, FL

Customer Success Manager jobs in Houston, TX

Customer Service Representative jobs in Lexington, KY

Overnight Customer Service Remote jobs in Nashville, TN

Customer Service Representative jobs in Alabama

Work From Home Customer Service jobs in Raleigh, NC

Service Advisor jobs in Orange County, CA

Customer Service Representative jobs in Asheville, NC

Customer Service Representative jobs in Virginia Beach, VA

Patient Services Coordinator jobs in Milledgeville, GA

Employee Relations Specialist

Loyal Source Government Services -
Orlando, FL

Quick Apply

Job Details

From $70,000 a year

Benefits

Paid time off

Qualifications

Employee misconduct investigations
FMLA
Anti-discrimination law
HR legal compliance
Workers' compensation insurance knowledge
ADA compliance
California labor law
Equal Employment Opportunity (EEO)

Full Job Description

Summary

The Employee Relations Specialist is responsible for engaging with employees and leaders at critical moments in the employee life cycle to ensure an equitable, inclusive, and respectful experience for all employees consistent with LSGS's policies, values, and culture. Leading workplace investigations, policy creation and interpretation, performance management, medical accommodations, workplace training, organizational change assessment, crisis response, case data analytics, and other workplace projects impacting the employee experience. Handling a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.

Starting Pay: 70,000

Duties and Functions

Efficiently enters and maintains employee data into Human Resources Information System (HRIS); with a high degree of accuracy while meeting all deadlines.
Managing employee relations workflow including, but not limited to: investigations, documentation, communication with candidates as well as management team, documentation and follow up.
Responsible for engaging with employees and leaders at critical moments in the employee life cycle to ensure an equitable, inclusive, and respectful experience for all employees consistent with LSGS's policies, values, and culture.
Serves as the HR Business Partner for employees and managers to resolve employee relations issues, identify training needs, and support development planning.
Leading workplace investigations, policy creation and interpretation, performance management, medical accommodations, workplace training, organizational change assessment, case data analytics, and other workplace projects impacting the employee experience.
Handle a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.
Conduct complex and sensitive workplace investigations with little supervision, including determining appropriate investigation strategies, leading witness interviews and document review, and determining findings and recommendations for appropriate resolution. Investigation topics include, for example, discrimination, harassment, retaliation, theft, conflicts of interest, and other policy violations.
Ensures compliance with all company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources.
Ensure customer satisfaction by responding to phone calls and emails regarding employee data and general human resources inquiries.
Collect, maintain and update Employee records including update work locations, pay rates, PTO, status changes, password resets as needed.
Assists with inquires and issues related to benefits and other administrative HR processes, Triage employee inquiries and connect them to the right subject matter expert when necessary.
Identify opportunities to improve HR programs and propose solutions to increase efficiencies across the team.
Partners with other department Managers to assess, respond and escalate employee issues as needed to ensure appropriate resolution.
Manages monthly projects and reports.
Handle confidential information and matters of discretion in a professional manner.
Knowledge of workers compensation processes, ADA accommodations, FMLA and other LOA.
Escalate issues as necessary to HR Leadership.
Other duties as assigned by manager.

Education and Experience

EDUCATION/CERTIFICATION: Bachelor’s degree in Employee Relations, Human Resources or related field required or three years of human resource experience three years in employee relations preferred OR its equivalent through training, education, and other experience.

REQUIRED KNOWLEDGE: Ability to provide guidance to employees and department heads in the area of Human Resources.

EXPERIENCE REQUIRED: 2+ experience in human resources conducting high volume workplace investigations. 2+ experience processing workers compensation, ADA accommodations, FMLA and other LOA. Experience applying California employment laws and regulations is required.

Preferred Requirements

Experience with Workday highly preferred.

Knowledge/Skills/Abilities (KSA)

Knowledge of the basic principle of all States personnel laws, rules and regulations.
Knowledge of related computer applications including database entry and Microsoft.
Strong and effective communication skills – written & oral in English and Spanish preferred.
Able to communicate and work well independently and in a team environment and must be self-directed with minimal supervision.
Familiar with California Federal DOL, Wage & Hour rules and laws.
Familiar with California Employee Laws and EEOC guidelines.
Ability to effectively document and maintain HR related policies & procedures, interviews and investigations.
Ability to prioritize and continuously follow up on projects and deadlines.
Ability to explain complicated subjects to different skill levels.
Excellent customer service skills, strong problem-solving skills and attention to detail and solid organizational skills.
Proven ability to work under steady pressure with frequent interruptions and a high degree of contact by phone and email.
Flexible and willing to handle an ever-changing work environment.
Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records and reports.
Competent in the use of MS Word and Excel.
Authorized to work in the United States.

Supervisory Responsibilities

There are no supervisory responsibilities.

Work Environment/Condition

An indoor office space with proper lighting and climate-controlled setting.

Physical Demands

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [email protected].

Quick Apply

Refine Your Search

customer specialist jobs in maitland, fl

Employee Relations Specialist

Customer Service Specialist I | Maitland, FL

Customer Services and Data Entry Specialist

Customer Service Specialist I | Maitland, FL

Care Team Representative

Customer Success Specialist

Tier 1 Support Specialist

Client Support Specialist

Customer Support Specialist

Customer Success Support Coordinator

Student Outreach Specialist - 100% Remote

Medical Debt Collections Call Center Agent

Referral Coordinator Practice Based

Customer Project Specialist

Medicaid Enrollment & Intake Specialist

Patient Services Specialist

Customer Service Advocate

Retail Support Specialist

Offsite Youth STEAM Program Specialist - FT

Guest Experience Specialist, Apartments by Marriott Bonvoy

I want to receive the latest job alert for customer specialist in maitland, fl

Related Searches

Explore jobs in more locations

Summary

Duties and Functions

Education and Experience

Preferred Requirements

Knowledge/Skills/Abilities (KSA)

Supervisory Responsibilities

Work Environment/Condition

Physical Demands

Job Seeker Tools

Employer Tools

Browse

Stay Connected