Top 146 Virtual services representative Jobs in Maitland, Fl

Virtual Services Representative
Insight Credit Union —Winter Springs, FL
- $24.25 an hour
- Full-time
- High school
- Basic math
- Office
- Disability insurance
- Health insurance
3d
Virtual Customer Service/Sales Representative
Agent Alliance —Orlando, FL
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
PGT Industries —Orlando, FL
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Store discount
- Paid holidays
Quick Apply
9d
Disability Representative
Sedgwick —Orlando, FL
- Full-time
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Health savings account
- Disability insurance
Contact Center Representative
QuinStreet —Orlando, FL
- $25 an hour
- Full-time
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Client Scheduling Representative
Veritext —Orlando, FL
- $17.81 - $21.00 an hour
- Email
- Hybrid work
- Mid-level
- Office
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Care Team Representative
Sedgwick —Orlando, FL
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Admissions Representative
Aviation Institute of Maintenance —Orlando, FL
- $22 - $30 an hour
- Weekends as needed
- Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
Sales Representative - Real Estate License Required
Wyndham Destinations —Orlando, FL
- $100,000 - $350,000 a year
- Full-time
- Customer service
- Real Estate License
- In-person
- Health savings account
- Health insurance
Quick Apply
8d
Licensed Medicare agents wanted for IMMEDIATE OPPORTUNITY
Advocate Health LLC —Orlando, FL
- $1,000 - $100,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Work from home
- Flexible schedule
Quick Apply
Inside Sales Representative
XEC, LLC —Orlando, FL
- Up to $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Provider Network Ambassador - South Florida
Delta Dental —Florida
- $57,450 - $120,200 a year
- Full-time
- Background check
- Dental office
- Microsoft Excel
- Paid holidays
- Health insurance
Sales Representative, Call Center
QuinStreet —Orlando, FL
- $25 an hour
- Full-time
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Community Engagement Representative
South Florida Community Care Network LLC —Orlando, FL
- $65,000 - $72,000 a year
- Full-time
- Remote
- Bilingual
- Background check
- Mid-level
Quick Apply
Sr. Reimbursement Specialist
United Biosource Corporation —Lake Mary, FL
- Remote
- Computer literacy
- No high school diploma
- Microsoft Office
- Wellness program
- Health savings account
7d
Inside Sales Representative
Abbott Laboratories —Orlando, FL
- $24.65 - $49.25 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Service Specialist
Topline Insurance —Orlando, FL
- Remote
- Mid-level
- 2 years
Quick Apply
Auto Claims Desk Adjuster Hybrid
Liberty Mutual —Orlando, FL
- $46,000 - $70,000 a year
- Full-time
- Hybrid work
- Office
- Organizational skills
- Typing
- Paid training
Remote Customer Service | Insurance Agent
The Gainey Agency —Orlando, FL
- Full-time
- Remote
- Residential
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Technician, Site Services
ABACUS —Orlando, FL
- Monday to Friday
- Mid-level
- 3 years
- SQL
Quick Apply
4d

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Virtual Services Representative

Insight Credit Union -
Winter Springs, FL

Apply Now

Job Details

Full-time
$24.25 an hour
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Insight Credit Union is looking for a passionate trusted financial advisor who is qualified and has the desire to provide an excellent virtual service experience to our members.

A Virtual Services Representative will assist existing and potential members with establishing new memberships and shares, accepting and processing consumer loan applications to completion, assessing member needs through using consultative and needs based discussions to recommend, fulfill and referral to Insight partners additional Insight Credit Union solutions. Must meet or exceed member expectations and personal production goals. Inbound and outbound interactions with members and potential members will occur through multiple channels including telephone, video, chat, web-based software, email, and future digital channels. Must be engaging, energetic, and personable to complete processes quickly while building a trusted financial advisor relationship with the members. May provide backup assistance to the Processing Department as requested.

This position is located at:

270 Winding Hollow Boulevard

Winter Springs, FL 32708

Compensation & Benefits:

The position provides a competitive hourly rate (listed in job posting) and includes the following comprehensive benefits package offering:

Internal offers will be based on compensation policy.

Medical, Dental, Vision
Free and Voluntary Life and Disability Insurance
401k with match up and 100% vested
Paid Time Off
Birthdays Off
Tuition Reimbursement

Schedule & Training:

Shift includes 32-40 hours per week between Monday - Friday (8am - 6pm) and Saturday (9am - 12pm). Hours will be based on the needs of the department.

Dress Code Expectations: Must comply with member facing Dress Code policy and present a professional appearance. Insight logo wear required.

Responsibilities & Qualifications

Delivers exceptional member service by ensuring timely response to member and visitor requests via the Credit Union's omni channel environment. Assists with initiating and completing new memberships, account maintenance, and consumer loans. Educates members about self-banking options including Online Banking, Mobile Banking, e-Statements, ATMs, and Remote Deposit Capture as appropriate and encourages member adoption. Delivers first-contact resolution by using a consultative needs-based approach to identify and fulfill the best current solutions for the member with no unnecessary transfers or delays. Proactively build relationships and offer solutions. Monitors call queues to provide exceptional service to members. Meet or exceed all member service and quality assurance standards.
Consistently produces a high volume of sales production through referring, closing, and funding of loan products and services. Seeks to find opportunities to improve the member's financial lives by offering loan products that will benefit the member. Consistently meets or exceeds credit union monthly, quarterly, and annual loan production goals. Will be expected to refer and sell debt protection, extended warranty coverage and Guaranteed Asset Protection on loan products to protect the member and the credit union. Refers investment opportunities and mortgage loans to appropriate Insight departments and business partners. Identify future opportunities to serve the member's financial needs and follows up at the appropriate time to deepen member relationship. Provides applicants timely feedback of decisions and quickly resolves stipulations and fulfills the requests.
Maintains thorough and current knowledge of the credit union's lending and deposit account promotions, approval and fulfillment criteria, guidelines, procedures, and policies to provide members with accurate information. Participates in continual development of the Virtual Services Department processes and procedures. Participates in department meetings. Completes all assigned compliance training within required timeframe. Meet or exceed all member service and quality assurance standards.
Work with Virtual Services Processor to prepare approved loans for closing via DocuSign or signature pad technology ensuring a smooth end to end process. May coordinate with branch employees as needed to complete processes in branch. May coordinate with other areas as needed to complete processes.
Perform other related duties as assigned to ensure fast, accurate, and member-first service is being provided.

Experience: Three years to five years of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills:

Excellent customer service skills
Able to perform job functions in a virtual environment while handling multiple channels and shifts between them without disruption.
Ability to interact with all levels of management, employees, peers, and members
Strong verbal and written skills
Knowledge of basic mathematics
Ability to prioritize and organize job tasks.
Ability to perform multiple tasks simultaneously while under strict time deadlines without sacrificing quality of output.
Ability to carry out detailed written and oral instructions.

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending as necessary.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment and employees service visitors and members via omni channel resources including video, internet, phone, chat, and mail services.

Insight Credit Union is an EO Employer, including Disability/Vets.

Apply Now

Refine Your Search

virtual services representative jobs in maitland, fl

Virtual Services Representative

Virtual Customer Service/Sales Representative

Customer Service Representative

Disability Representative

Contact Center Representative

Client Scheduling Representative

Care Team Representative

Admissions Representative

Sales Representative - Real Estate License Required

Licensed Medicare agents wanted for IMMEDIATE OPPORTUNITY

Inside Sales Representative

Provider Network Ambassador - South Florida

Sales Representative, Call Center

Community Engagement Representative

Sr. Reimbursement Specialist

Inside Sales Representative

Customer Service Specialist

Auto Claims Desk Adjuster Hybrid

Remote Customer Service | Insurance Agent

Technician, Site Services

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