Top 128 Bilingual customer service associate Jobs in Maitland Fl

Customer Service Specialist I | Maitland, FL
Employers Insurance Group (EIG) —Maitland, FL
- $20.50 - $21.50 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Orlando, FL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Prospective Patient Advocate-Remote
Clear Choice —Orlando, FL
- $17.50 - $21.00 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Computer literacy
- Paid training
- Health savings account
Bilingual Customer Service Representative (Remote FL)
Oscar Health —Orlando, FL
- $19 an hour
- Remote
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
14d
Customer Service Representative
Sunshine 811 —DeBary, FL
- $18.50 an hour
- Overtime
- Remote
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative (Remote FL)
Oscar Health —Orlando, FL
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
14d
Client Support Specialist
ADP —Maitland, FL
- Overtime
- Spanish
- Military
- Writing skills
- Paid time off
- Benefits from day one
Customer Service Specialist I | Maitland, FL
Employers —Maitland, FL
- $20.50 - $21.50 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Bilingual Call Center/Customer Service Rep - Spanish
Automated Health Systems —Orlando, FL
- $14 - $17 an hour
- Remote
- Mid-level
- High school diploma or GED
- Associate's degree
- Wellness program
- Health insurance
Quick Apply
Retail Customer Service Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Heathrow, FL
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
11d
Bilingual Customer Care Specialist II (Manheim)
Cox Automotive —Ocoee, FL
- $18.17 - $27.31 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid jury duty
- Paid holidays
2d
Patient Support Coordinator
InnovaCare Health —Orlando, FL
- Full-time
- Spanish
- Computer literacy
- Writing skills
Quick Apply
7d
Contact Center Representative
Systems Integration, Inc. —Orlando, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Client Service Representative
4u2b Management LLC —Orlando, FL
- $23.52 - $28.33 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- Paid time off
- Employee assistance program
Quick Apply
3d
CS Level 1
Margaritaville at Sea —Orlando, FL
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Orlando, FL
- $14 - $15 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Bilingual Call Center/Customer Service Rep - Portuguese
Automated Health Systems —Orlando, FL
- $14 - $17 an hour
- Remote
- Mid-level
- High school diploma or GED
- Associate's degree
- Wellness program
- Health insurance
Quick Apply
Client Success Specialist
greenpath, inc. —Orlando, FL
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
7d
Function Lead Centralized Services
Walgreens —Orlando, FL
- $23.50 - $31.35 an hour
- Microsoft Word
- Spanish
- Computer literacy
11d
eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time
Walt Disney World Resort —Orlando, FL
- Overtime
- Bilingual
- Experience working with individuals with disabilities
- Computer literacy
- Paid training

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Customer Service Specialist I | Maitland, FL

Employers Insurance Group (EIG) -
Maitland, FL

Quick Apply

Job Details

Full-time
$20.50 - $21.50 an hour

Benefits

401(k) matching

Qualifications

Microsoft Outlook
Phone communication
Spreadsheets
High school diploma or GED
Technical Proficiency
Office experience

Full Job Description

Customer Service Specialist I | 100% In-Office call center environment (Maitland, FL)

General Summary

The Customer Service Center Specialist I provides support to EMPLOYERS’ customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service Center Specialist I is motivated to maintain customer satisfaction and contribute to the organizations success by resolving any emerging issues a customer might face with accuracy and efficiency.

Essential Duties and Responsibilities

Customer Experience - Call Center
Deliver an exceptional customer experience while answering calls, emails, or chats from a minimum of 2 workgroups.
Provide information, answer questions and facilitate resolution to customer inquiries.
Provide accurate information to customers in accordance with company policy and department guidelines.
Defuse situations through research, customer education, and investigation.
Demonstrate listening skills while exhibiting excellent customer service and integrity to promote ease of doing business with EMPLOYERS.

Process and Procedure - Call Center
Document details of interactions consistently, timely and accurately.
Act in accordance with policies, procedures, statutes and state laws, as applicable.
Process requests for forms and applications.
Route calls when necessary to appropriate resource.
Assist clients with registering and navigating EMPLOYERS online systems.
Follow through on customer communications via phone, email or chat as needed.

Functional and Technical - Call Center
Display basic knowledge and competency in assigned workgroup(s).
Meet performance and quality standards.
Recognize and alert management of trends in customer calls.
Utilize internal and external resources to improve knowledge and skill base.
Other duties may be assigned.

Job Requirements

Must have High School diploma or GED equivalent.
Must have one (1) year of experience in office, in a call center environment.
Ability to perform multiple tasks simultaneously.
Ability to adjust priorities appropriately in a fast paced environment.
Ability to conduct business efficiently and effectively over the telephone utilizing proper phone etiquette.
Ability to read, write, and communicate clearly in English.
Demonstrated customer service experience.
Possess expert PC skills including Outlook, Word, Excel spreadsheets and Internet use.
Demonstrate attention to detail with timeliness and accuracy.
Maintain high standards, measures despite pressing deadlines and added responsibilities.

Preferred, But Not Required

Experience with cloud based Call Center ACD/CRM software preferred.
Experience with Five9 telephony system preferred.
Relevant product knowledge (Insurance or Workers’ Compensation).
Bilingual English/Spanish communication skills preferred.
Associates Degree preferred.

An equivalent combination of education and experience may be substituted for the requirements listed above.

Work Environment

This position is required to be in-office full time (located in Maitland, FL) with minimal travel to other office locations/meeting locations occasionally.
This role potentially and will routinely use office equipment such as computers, phones, printers, and web conferencing technology as examples.
This is largely a sedentary role; however, some mobility is required
May work early, late, or occasional weekend hours to accommodate business needs
Occasional lifting of a maximum of 30lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Pay Rate: $20.50 per hour (21.50 per hour for bilingual (Spanish) ) and a comprehensive benefits package with 401k and match. Please follow the link to our benefits page for details! EMPLOYERS Benefits

About EMPLOYERS:

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. About EMPLOYERS

Quick Apply

Refine Your Search

bilingual customer service associate jobs in maitland fl

Customer Service Specialist I | Maitland, FL

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Customer Service Specialist I | Maitland, FL

Bilingual Call Center/Customer Service Rep - Spanish

Retail Customer Service Account Specialist I Bilingual English and Spanish Required

Bilingual Customer Care Specialist II (Manheim)

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Contact Center Representative

Client Service Representative

CS Level 1

Part Time Customer Service Representative/Call Center Rep (Remote)

Bilingual Call Center/Customer Service Rep - Portuguese

Client Success Specialist

Function Lead Centralized Services

eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time

I want to receive the latest job alert for bilingual customer service associate in maitland fl

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