Top 3782 customer experience manager Jobs in maitland fl

Senior Territory Account Manager
Biocon Biologics Limited —Orlando, FL
- $140,000 - $160,000 a year
- Weekends as needed
- Background check
- 7 years
- Hospital
- Travel reimbursement
- Disability insurance
Quick Apply
Property Manager - Orlando
Multifamily Property Managment —Orlando, FL
- Full-time
- Customer service
- 5 years
- Residential
- Health savings account
- Paid holidays
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Mortgage Processing Manager
Mphasis Limited (Digital Risk Business) —Maitland, FL
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Computer literacy
- Mid-level
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Middle School Office Manager
Windermere Preparatory School —Windermere, FL
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
7d
Group IT Applications Supervisor
Hubbard Construction Company —Winter Park, FL
- Extended hours
- Background check
- Office
- Bachelor's degree
- AD&D insurance
- Paid holidays
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Governance, Risk & Compliance Manager
F & I Sentinel Llc —Orlando, FL
- $70,000 - $100,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Bachelor's degree
8d
Store Manager
Coach —Orlando, FL
- $70,000 - $114,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Inside Sales/Project Manager
METRO STEEL —Tavares, FL
- $60,000 - $70,000 a year
- Full-time
- Background check
- Sales
- ERP systems
- Health insurance
- Dental insurance
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Freight Broker / Business Development Manager
Energy Logistics Management —Orlando, FL
- From $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Business development
- US work authorization
- Profit sharing
Quick Apply
5d
Lead Technician - Electronics Repair Technician and Computer Repair
uBreakifix Winter park —Winter Park, FL
- $16 - $18 an hour
- Weekends as needed
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Paid time off
Quick Apply
Commercial Electrical Service Supervisor
Tri-City Electrical Contractors, Inc. —Altamonte Springs, FL
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Commercial Electrical Project Manager
Tri-City Electrical Contractors, Inc. —Altamonte Springs, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply
Sales Manager
Rebuildit Of Orlando —Orlando, FL
- $61,312.50 - $73,838.70 a year
- Full-time
- Background check
- Residential
- Business development
Quick Apply
Business Development Manager
Confidential —Orlando, FL
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
Stormwater Systems Repair Manager
AQUALIS Stormwater Management —Orlando, FL
- $25.50 - $29.00 an hour
- Full-time
- Background check
- Heavy equipment operation
- DOT physical examination
- Travel reimbursement
- Health savings account
Quick Apply
Sales Manager
Dogtopia —Apopka, FL
- $16 - $17 an hour
- Weekends as needed
- Background check
- Management
- Sales
- Paid training
- Paid time off
Quick Apply
Entitlements Manager
Lennar —Orlando, FL
- Full-time
- Construction site
- Writing skills
- Office
- Paid parental leave
- Health insurance
Account Manager
Speedpro Orlando —Orlando, FL
- From $40,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Procurement Manager
Signature Landscape Contractors —Winter Park, FL
- $80,000 - $100,000 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
22h
Audiovisual Specialist - Audio Lead
American Audio Visual —Orlando, FL
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
2d

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customer experience manager jobs near maitland fl

Senior Territory Account Manager

Biocon Biologics Limited -
Orlando, FL

Quick Apply

Job Details

Full-time
$140,000 - $160,000 a year

Benefits

Travel reimbursement
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Managing customer accounts
Stakeholder engagement
Strategic management
Economic experience in healthcare
Territory sales
Zoom
Pharmaceutical sales
Enterprise selling
English
Health economics specialization
Pharmaceutical and medical sales experience
Bachelor's degree
Key account management strategy
Territory management
Sales management systems proficiency
Collaborative technology platforms
Microsoft Teams
Sales strategy
CRM system proficiency
Productivity software
Video conferences (communication methods)
Cross-functional collaboration
Account management
Financial acumen
Cross-functional communication
Video conferencing systems operation

Full Job Description

At Biocon Biologics, we are creating a model for the future of healthcare for all. We are a leading company in the biosimilars revolution where patients come first. Our ambition is to impact a billion lives and we do this by fostering a culture of affordable innovation, patient-centricity, and disruptive thinking. We are a multicultural global company where employees have a purpose and passion to work closely with partners and patients. We have a long-term commitment to bringing high-quality affordable biosimilars to patients all over the globe. We have proven end-to-end expertise from clone development, manufacturing, clinical development, and regulatory approvals to commercialization.

About Us:

Biocon Biologics is a global biosimilars company committed to expanding patient access to high‑quality, affordable biologic medicines. Across North America, we are building a strong commercial and market access infrastructure to support a growing portfolio of biosimilars across multiple therapeutic areas.

Reports to: Regional Business Manager / Regional Business Director

Biocon – North America – Commercial

Position Overview

The Sr. Territory Account Manager (TAM) serves as the primary commercial lead for a defined geography, responsible for driving strategic account growth across priority healthcare settings with emphasis on Oncology, Retina, and Immunology.
The role requires ownership of territory performance through sophisticated account planning, deep understanding of healthcare economics, and effective engagement of complex institutional and community-based stakeholders including health systems, integrated delivery networks, infusion centers, hospital outpatient departments, specialty clinics, and priority community accounts.
The TAM is expected to evaluate each account through clinical, operational, and economic lenses to identify growth opportunities, remove barriers to adoption, and accelerate portfolio performance. Success requires strong business acumen, disciplined execution, and the ability to align internal and external stakeholders to achieve sustainable market growth.
This role partners closely with National Accounts, Market Access, Medical, Marketing, and Sales Leadership to translate enterprise strategy into account-level execution while positioning Biocon for current and future specialty portfolio success.

Core Responsibilities

Strategic Territory Leadership

Own territory performance and deliver quarterly and annual sales objectives across Oncology, Retina, and Immunology as dictated by business priorities.
Develop and execute integrated territory business plans that prioritize accounts based on business opportunity, patient flow, access dynamics, and competitive potential.
Continuously assess territory performance and adapt strategy based on evolving market conditions, account movement, and portfolio priorities.

Institutional Account Management

Lead strategic engagement across complex accounts including health systems, infusion centers, specialty clinics, hospital outpatient departments, and targeted community practices.
Map account stakeholders and decision pathways, including clinical, operational, pharmacy, reimbursement, and administrative influencers.
Build long-term business relationships with key decision-makers including physicians, pharmacy leadership, infusion directors, practice administrators, and reimbursement stakeholders.

Business Acumen & Economic Understanding

Evaluate account opportunities through economic drivers including buy-and-bill dynamics, reimbursement confidence, margin sensitivity, formulary impact, and site-of-care economics.
Understand how operational priorities, treatment protocols, contracting environment, and financial considerations influence account decisions.
Translate account economics into actionable strategies that support adoption and long-term utilization.

Specialty Portfolio Execution

Prioritize Oncology as the lead specialty focus while building capability and growth across Retina and Immunology.
Deliver specialty-relevant clinical, economic, and value messaging tailored to customer priorities and treatment environments.
Support launch readiness and market development for future specialty portfolio expansion.

Cross-Functional Orchestration

Partner closely with National Account Managers to ensure contract pull-through and account progression.
Collaborate with Market Access, Medical, Marketing, and Commercial Excellence to align field execution with enterprise priorities.
Bring forward field insight, customer trends, and competitive intelligence to strengthen organizational decision-making.

Opportunity Acceleration & Execution Discipline

Identify barriers to product adoption and lead coordinated plans to advance account progression.
Maintain disciplined CRM documentation in Veeva, including account plans, opportunity tracking, and business intelligence.
Optimize territory investments and resources to maximize return on effort and business impact.

Compliance & Corporate Responsibility

Execute all territory activities in compliance with corporate policy, legal requirements, and industry regulations.
Identify and report adverse events (AEs) and product quality complaints (PQCs) according to company procedures and timelines.

Background and Experience Required

Bachelor’s degree required; advanced degree preferred.
Minimum 7 years of pharmaceutical, biotech, specialty, or institutional healthcare sales experience preferred.
Demonstrated success managing complex healthcare accounts with multiple stakeholders and long sales cycles.
Strong specialty selling experience in Oncology preferred, with Retina and Immunology highly valued.
Proven understanding of institutional account management across health systems, infusion centers, specialty clinics, and buy-and-bill environments.
Strong understanding of reimbursement models, formulary processes, account economics, and site-of-care decision drivers.
Demonstrated business planning, prioritization, and strategic execution skills.
Strong analytical ability with capability to interpret business drivers and competitive opportunity.
Effective communication skills across clinical, operational, and financial stakeholders.
Proficiency with CRM systems (Veeva preferred), Microsoft Office, and virtual platforms including Microsoft Teams and Zoom.
Proven ability to work independently while collaborating effectively across cross-functional teams.
Strong adaptability, organizational discipline, and execution focus in evolving market environments.
Ability to travel based on territory needs, including occasional evening and weekend work.
Proficiency in speaking, reading, writing, and comprehending English is required.

Biocon Biologics is an Equal Opportunity, EEO / Affirmative Action Employer committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to, and no employee shall be discriminated against because of their race, color, religion, age, sex (including pregnancy), national origin, disability, genetic information, status as a protected veteran or any other characteristic protected by applicable federal, state or local law.

Pay: $140,000.00 - $160,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Travel reimbursement
Vision insurance

Application Question(s):

How many years of work experience do you have with Buy & Bill?
Do you have selling experience in Oncology, with Retina and Immunology expertise being highly valued?
Are you experienced in Therapeutic areas (Oncology/Immunology)?

Experience:

Pharmaceutical sales: 6 years (Required)
Territory management: 6 years (Required)
Account management: 5 years (Required)

Work Location: On the road

Quick Apply

Refine Your Search

customer experience manager jobs in maitland fl

Senior Territory Account Manager

Property Manager - Orlando

Mortgage Processing Manager

Middle School Office Manager

Group IT Applications Supervisor

Governance, Risk & Compliance Manager

Store Manager

Inside Sales/Project Manager

Freight Broker / Business Development Manager

Lead Technician - Electronics Repair Technician and Computer Repair

Commercial Electrical Service Supervisor

Commercial Electrical Project Manager

Sales Manager

Business Development Manager

Stormwater Systems Repair Manager

Sales Manager

Entitlements Manager

Account Manager

Procurement Manager

Audiovisual Specialist - Audio Lead

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