Top 17 Assistant operations manager Jobs in Malibu, Ca

Complex Assistant Manager of Operations
Complex Courtyard & HIS Santa Monica —Santa Monica, CA
- $75,000 a year
- Writing skills
- English
- Hotel
Quick Apply
6d
Executive Assistant & Business Operations Manager
Kim Stanwood Terranova —Malibu, CA
- $25 - $40 an hour
- Extended hours
- Hybrid work
- Social media management
- English
- Mid-level
- Flexible schedule
Quick Apply
1d
Assistant Manager - Operations & Billing
MOBIN MEDICAL CORPORATION —Beverly Hills, CA
- $30 - $35 an hour
- Mid-level
- Office
- Business Administration
Quick Apply
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Marina del Rey, CA
- $28.85 - $35.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Cleaning
Assistant Operations Manager | Cosmetologist
Drybar Shops —Woodland Hills, CA
- From $22 an hour
- Full-time
- Cosmetology License
- Mid-level
- Retail management
- Paid training
- Employee assistance program
Assistant Account Manager - Parking Operations
Propark Mobility —Woodland Hills, CA
- $20.00 - $22.75 an hour
- Weekends as needed
- Mid-level
- Team management
- US work authorization
- Free parking
- Commuter assistance
22h
Assistant Operations Manager
Metropolis Technologies —Van Nuys, CA
- $25 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Assistant Studio Manager | Sales & Operations Leader
StretchLab —El Segundo, CA
- $26 - $32 an hour
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Paid training
- 401(k)
Quick Apply
10d
Assistant Store Manager - Operation, Full Time, Manhattan Beach - Pottery Barn Kids and Teen
Williams-Sonoma, Inc. —Manhattan Beach, CA
- $25 - $29 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Fair chance
- Wellness program
- Paid holidays

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Office Coordinator, Planned Giving
Pepperdine University —Malibu, CA
The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for…
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6d
Assistant Operations Manager
TuttiQuanti LLC —Van Nuys, CA
Strong aptitude with KPI tracking, data analysis, and reporting tools (MS Excel). Partner with leadership on the implementation and continuous improvement of…
$72,000 - $85,000 a year

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Assistant Manager, Fulfillment Operations - Day Shift
Babylist —Commercial Point, OH
This is a role for a leader who stays visible on the floor and is energized by engaging with supervisors and hourly team members every day, while driving safety…
$82,800 - $89,640 a year
7d
Assistant Store Manager- Operations
DICK'S Sporting Goods —Grove City, OH
You will coach and develop teammates, optimize processes, and ensure the store runs at a high level across both front and back-of-house operations.
$60,000 - $84,000 a year

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Complex Assistant Manager of Operations

Complex Courtyard & HIS Santa Monica
Santa Monica, CA

Quick Apply

Job Details

$75,000 a year
6 days ago

Qualifications

Customer communication
Contract review
In-person customer service
English
De-escalation techniques
Conflict de-escalation
Revenue forecasting
Math
Customer engagement
Negotiating purchasing contracts
General management
Organizational budget management

Full Job Description

JOB OVERVIEW: Provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager’s absence, as requested.

REPORTS TO: Director of Operations

ESSENTIAL JOB FUNCTIONS:

1. Implement and manage hotel’s daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly.

2. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

3. Communicate both verbally and in writing to provide clear direction to staff.

4. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls.

5. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion.

6. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services.

7. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed.

8. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day to day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work.

9. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc.

10. Comply with attendance rules and be available to work on a regular basis.

11. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large scale work projects. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Complex mathematical skills and considerable skill in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting. Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

assistant operations manager jobs in malibu, ca

Complex Assistant Manager of Operations

Executive Assistant & Business Operations Manager

Assistant Manager - Operations & Billing

Assistant Food and Beverage Operations Manager

Assistant Operations Manager | Cosmetologist

Assistant Account Manager - Parking Operations

Assistant Operations Manager

Assistant Studio Manager | Sales & Operations Leader

Assistant Store Manager - Operation, Full Time, Manhattan Beach - Pottery Barn Kids and Teen

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