Top 125 support center engineer i Jobs in malta ny

Support Center Engineer I
cb20 —Malta, NY
- $45,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Transformer Design Engineer
Espey Manufacturing & Electronics Corp. —Saratoga Springs, NY
- $85,000 - $140,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Principal AI Software Engineer
GE Vernova —Niskayuna, NY
- $145,400 - $242,500 a year
- Full-time
- Azure
- Computer Science
- Pass drug screening
- Paid parental leave
- Paid holidays
Automation and Control Systems Engineer
NSH USA Corporation —Albany, NY
- $80,000 - $130,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Profit sharing
- Health insurance
Field Construction Coordinator
K&A Engineering —Mechanicville, NY
- $40 - $48 an hour
- Full-time
- 5 years
- Mid-level
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
Support Center Engineer 4
cb20 —Saratoga Springs, NY
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office
Quick Apply
14d
BIM Coordinator
Strategic Mission Critical —Clifton Park, NY
- $55,000 - $90,000 a year
- Full-time
- Mid-level
- Quality control
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
System Engineer IT
Rivers Casino & Resort Schenectady —Schenectady, NY
- $95,000 - $115,000 a year
- Mid-level
- Mentoring
Quick Apply
9d
Mid - Level Mechanical Advisor
Strategic Mission Critical —Clifton Park, NY
- $90,000 - $160,000 a year
- Full-time
- Remote
- Construction site
- 5 years
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Project Engineer (Mechanical)
PVA —Halfmoon, NY
- $60,000 - $95,000 a year
- Engineering
- Mid-level
- 3 years
- Paid parental leave
- AD&D insurance
Quick Apply
vCIO
cb20 —Saratoga Springs, NY
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
Quick Apply
Materials & Manufacturing Researchers
Rensselaer Polytechnic Institute —Troy, NY
- $62,354 - $138,000 a year
- Temporary
- University
- Doctor of Philosophy
- Manufacturing
- Paid training
- Health insurance
Fundamental Knowledge Researchers
Rensselaer Polytechnic Institute —Troy, NY
- $62,354 - $138,000 a year
- Temporary
- University
- Doctor of Philosophy
- Senior level
- Paid training
- Health insurance
Life Sciences & Biotechnology Researchers
Rensselaer Polytechnic Institute —Troy, NY
- $18.00 - $26.44 an hour
- Temporary
- University
- Doctor of Philosophy
- Senior level
- Paid training
- Health insurance
ICT Designer
Strategic Mission Critical —Clifton Park, NY
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Microelectronics Researchers
Rensselaer Polytechnic Institute —Troy, NY
- $62,354 - $138,000 a year
- Temporary
- University
- Doctor of Philosophy
- Senior level
- Paid training
- Health insurance
Senior BIM Coordinator
Strategic Mission Critical —Clifton Park, NY
- $120,000 - $150,000 a year
- Full-time
- 7 years
- Continuous improvement
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
Field Service Engineer
Nova Ltd. —Ballston Spa, NY
- $100,000 - $121,000 a year
- Engineering
- Mid-level
- Travel
Quick Apply
1d
Energy, Environment, and Sustainability Researchers
Rensselaer Polytechnic Institute —Troy, NY
- $62,354 - $138,000 a year
- Temporary
- Mid-level
- University
- Doctor of Philosophy
- Paid training
- Health insurance
Senior Mechanical Advisor
Strategic Mission Critical —Clifton Park, NY
- $150,000 - $250,000 a year
- Full-time
- Remote
- Construction site
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply

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support center engineer i jobs near malta ny

Support Center Engineer I

cb20 -
Malta, NY

Quick Apply

Job Details

Full-time
$45,000 - $60,000 a year

Qualifications

Microsoft Windows Server
Technical documentation
Client rapport building
Windows
VoIP
Computer hardware
Virtualization
Server virtualization
Data backup
Cloud services

Full Job Description

cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".

cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset.

Position requires applicant to be on-site full-time in our office located in Saratoga Springs, NY

As a Support Center Engineer I, you will provide Tier 1 and some Tier 2 support for managed services customers. This role is responsible for providing customers with technical support, remotely and/or on-site so that they can complete core and essential duties of their roles with functional IT equipment. The candidate should be able to explain features of technical products, answer questions about installation, configuration, upgrades, customization, and usage of technical equipment. A Support Center Engineer applies basic diagnostic techniques to identify problems, investigate causes, escalate complex problems, and recommend solutions to correct common failures. An elevated level of professionalism and exceptional customer service is required.

Duties and Responsibilities:

Perform customer support to clients via telephone, chat, email, or tickets
Document all pertinent end user information in ticketing system
Triaging, troubleshooting, and resolving error messages, failures, and customer issues
Provide support for users utilizing laptops, workstations, desktops, iOS, and Android devices
Provide connectivity support for user’s devices
Configure and install software for end user devices such as laptops, workstations, and tablets
Support and maintain customer systems and networks
Provide exceptional customer service
Perform customer call backs as required
Use problem-solving and people skills to ensure swift resolutions to technical issues.
Provide Tier 1, and some Tier 2 support
Participate in 24-hour on-call support rotation
Ensure system backups are completed
Create and maintain client and support documentation
Effectively manage length of calls, handle time, and after call work

Qualifications Requirements/Job Specifications:

Education: Associate’s degree in computer science OR equivalent combination of education and work experience. Desired: CompTIA A+ Certification

Experience: 0-3 years of IT experience. Experience working in a collaborative, collaborative environment

Standards: Ability to follow standards as outlined in the cb20 Company Manual

Skills: Knowledge of the following: O365/M365, Networking, Windows Servers, Virtualized Environments, PC Hardware, Backup Engines, VoIP, Cloud. Analytical and problem-solving abilities. Strong written, verbal communication, and documentation skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, empathizing, and questioning skills. Ability to present technical terms in a user-friendly language. Ability to multitask and promote department success

Working time: 40 hours/week. All other times as defined by the demands of the customers and department’s needs.

Lifting: Typically, no lifting more than 25 lbs.

Quick Apply

Refine Your Search

support center engineer i jobs in malta ny

Support Center Engineer I

Transformer Design Engineer

Principal AI Software Engineer

Automation and Control Systems Engineer

Field Construction Coordinator

Support Center Engineer 4

BIM Coordinator

System Engineer IT

Mid - Level Mechanical Advisor

Project Engineer (Mechanical)

vCIO

Materials & Manufacturing Researchers

Fundamental Knowledge Researchers

Life Sciences & Biotechnology Researchers

ICT Designer

Microelectronics Researchers

Senior BIM Coordinator

Field Service Engineer

Energy, Environment, and Sustainability Researchers

Senior Mechanical Advisor

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