Top 827 Quality assurance managers Jobs in Malvern, Pa

Manager of Client Services - Home Care
Confidential —Willow Grove, PA
- From $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Quality Documentation Specialist
The Food Source International Inc —Exton, PA
- Overtime
- Microsoft Outlook
- Research
- Office
Residential Program Manager- Intellectual and Developmental Disabilities
ANK COMMUNITY HOMES —West Chester, PA
- $55,000 - $60,000 a year
- Full-time
- CPR Certification
- Clean driving record
- Mid-level
- Paid training
- Paid holidays
Quick Apply
9d
QUALITY ASSURANCE TESTER II
Palco —Philadelphia, PA
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
Quality Assurance Analyst
Philadelphia Gas Works —Philadelphia, PA
- Full-time
- Computer Science
- Mid-level
- Office
- Free parking
- Commuter assistance
QA Manager
Frontage Laboratories —Exton, PA
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Quality Systems Manager
Myonex —Horsham, PA
- From $100,000 a year
- Full-time
- Office
- Bachelor's degree
- Mentoring
Clinical Supervisor (BCBA)
Helping Hands Family —Downingtown, PA
- $90,000 - $100,000 a year
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
Senior Echo Sonographer
Nemours —Wilmington, DE
- Weekends as needed
- 7 years
- BLS Certification
- Inpatient
Pharmacist
Ivira Health —Wilmington, DE
- $55 - $80 an hour
- Full-time
- Doctoral degree
- HIPAA
- Mid-level
- Paid time off
Quick Apply
Part Time Program Manager - Daniel Boone Area School District
Right at School —Douglassville, PA
- $20 - $24 an hour
- Part-time
- 18 years or older
- Management
- Current TB test
- Disability insurance
- Dental insurance
Quick Apply
11d
Clinical Director
Perez Therapy, LLC —Philadelphia, PA
- $90,000 - $120,000 a year
- Email
- Hybrid work
- Background check
- Private practice
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Director of Accounting and Assurance – CPA
Emerson Personnel Group Inc. —Thorofare, NJ
- Up to $185,000 a year
- Monday to Friday
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
12d
FSQA Tech 1st shift
Universal Pure, LLC —Malvern, PA
- From $22 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
4d
OST Program Manager Job Description
Anti-Drug & Alcohol Crusaders (Youth & Family Services) —Philadelphia, PA
- $46,000 a year
- Full-time
- Background check
- School experience
- Writing skills
- Health insurance
- Paid time off
Quick Apply
8d
Unit Manager
Aventura at Pembrooke —West Chester, PA
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Paid holidays
- Health insurance
Quick Apply
14d
Bakery Manager
ShopRite Supermarkets, Inc. —West Chester, PA
- 8 hour shift
- Ability to walk for extended periods
- Merchandising
- Basic math
- Paid training
- 401(k)
Quick Apply
Part Time Program Manager - Great Valley School District
Right at School —Malvern, PA
- $20 - $24 an hour
- Part-time
- 18 years or older
- Management
- Current TB test
- Disability insurance
- Dental insurance
Quick Apply
11d
Regional Technical Training Manager
Hoffman's Exterminating —Gibbstown, NJ
- Full-time
- Customer service
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
Radiologic Technologist $7500 Sign on Bonus
ChristianaCare | GoHealth Urgent Care —Wilmington, DE
- $29.50 - $44.00 an hour
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
12d

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quality assurance managers jobs near malvern, pa

Manager of Client Services - Home Care

Confidential
Willow Grove, PA

Quick Apply

Job Details

Full-time
From $75,000 a year

Benefits

401(k)
Paid time off

Qualifications

Computer operation
Confidential information handling
Team leadership
Employee relationship building
High school diploma or GED
Driver's License
Bachelor's degree
Desktop applications
Productivity software
Medical terminology

Full Job Description

Manager of Client Services – Home Care

Full-Time | Exempt

Join Our Team!

Are you an experienced leader who thrives in a fast-paced home care environment? Do you enjoy building strong relationships with clients, supporting caregivers, and leading high-performing teams?

We are a well renowned home care and wellness company seeking a Manager of Client Services to oversee our scheduling operations, client care coordination, and caregiver management. This leadership role is essential to ensuring exceptional service delivery, regulatory compliance, and operational excellence while making a meaningful impact in the lives of seniors and adults who wish to remain safely at home.

If you're passionate about healthcare, leadership, and providing outstanding customer service, we'd love to hear from you.

Position Summary

The Manager of Client Services is responsible for overseeing all aspects of client care coordination, caregiver management, scheduling operations, and service delivery. This position leads the Scheduling and On-Call teams to ensure clients receive exceptional care while supporting caregiver satisfaction and maintaining operational efficiency.

Working closely with the RN Supervisor, Community Outreach Coordinator, and Owner, this role ensures compliance with state regulations, company policies, and quality standards while helping achieve business performance goals.

Responsibilities of the Manager of Client Services:

Leadership & Team Management

Lead, coach, mentor, and develop Scheduling Coordinators and On-Call team members.
Conduct performance evaluations and provide ongoing coaching and training.
Develop employee retention strategies and promote a positive, collaborative workplace culture.
Redeploy staff as needed to best meet operational demands.

Client & Caregiver Relations

Serve as the primary point of contact for client and caregiver concerns.
Build and maintain positive relationships with clients, families, caregivers, and referral partners.
Resolve service concerns promptly and professionally.
Ensure all client care standards are consistently met.

Operations Management

Oversee daily scheduling, staffing, and service delivery.
Monitor staffing levels to maximize efficiency and client satisfaction.
Ensure company policies and procedures are consistently followed.
Coordinate contractual services as needed.

Compliance & Quality Assurance

Ensure compliance with all applicable state regulations and company policies.
Respond appropriately to complaints and implement corrective action plans.
Maintain department policies and procedures, coordinating updates with Human Resources.
Monitor key performance indicators and implement continuous improvement initiatives.

Communication & Decision Making

Clearly communicate expectations, goals, and operational updates to staff.
Keep ownership informed of departmental performance, challenges, and successes.
Make timely, informed decisions while balancing client needs and business objectives.
Communicate important client updates with appropriate team members.

Qualifications Required for the Manager of Client Services

High school diploma or equivalent.
Minimum of 2 years of management or operations leadership experience.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Working knowledge of Microsoft Office and other computer applications.
Knowledge of medical terminology.
Ability to maintain confidentiality and exercise sound judgment.

Qualifications Preferred for the Manager of Client Services

Home care, healthcare, or senior care management experience.
Experience managing scheduling teams.
Knowledge of state home care regulations.
Experience with WellSky or similar scheduling and billing software.

An ideal candidate for the Manager of Client Services is:

A confident and supportive leader
Customer service focused
Highly organized and detail oriented
Calm under pressure
An excellent communicator
Solutions-driven with strong decision-making skills
Passionate about improving the lives of clients and supporting caregivers

Physical Requirements

Prolonged periods of sitting and computer work.
Occasional local travel for client visits and community outreach.
Ability to lift up to 20 pounds occasionally.

Work Environment

This position is primarily office-based with frequent interaction with caregivers, clients, and office staff. The environment is fast-paced, collaborative, and focused on delivering exceptional home care services.

Why Join Our Team?

We are committed to providing exceptional care while creating a positive workplace where employees are valued, supported, and empowered to grow. If you're looking for an opportunity to make a meaningful difference while leading an outstanding team, we'd love to meet you.

Pay: From $75,000.00 per year

Benefits:

401(k)
Paid time off

Application Question(s):

Do you have experience in home care operations, scheduling practices, and compliance requirements?
Do you have experience managing employees (leading, coaching, training, developing)? How many?

Education:

Bachelor's (Preferred)

Experience:

Business or Operations Management: 2 years (Required)
Home Care and/or Healthcare: 2 years (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

quality assurance managers jobs in malvern, pa

Manager of Client Services - Home Care

Quality Documentation Specialist

Residential Program Manager- Intellectual and Developmental Disabilities

QUALITY ASSURANCE TESTER II

Quality Assurance Analyst

QA Manager

Quality Systems Manager

Clinical Supervisor (BCBA)

Senior Echo Sonographer

Pharmacist

Part Time Program Manager - Daniel Boone Area School District

Clinical Director

Director of Accounting and Assurance – CPA

FSQA Tech 1st shift

OST Program Manager Job Description

Unit Manager

Bakery Manager

Part Time Program Manager - Great Valley School District

Regional Technical Training Manager

Radiologic Technologist $7500 Sign on Bonus

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