Top 1079 Customer service representative Jobs in Malvern Pa

Technical Customer & Sales Support Representative
A.C. Miller Concrete Products, Inc. —Spring City, PA
- $19 - $24 an hour
- Full-time
- Microsoft Outlook
- CAD
- Ability to walk for extended periods
- Health insurance
- Dental insurance
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4d
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
HVAC Customer Service Representative
UGI HVAC —Exton, PA
- Computer literacy
- Residential
- High school diploma or GED
- Disability insurance
- Health insurance
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Customer Support Representative
Comprehensive Auto Resources Company —Exton, PA
- From $38,000 a year
- 8 hour shift
- Customer service
- Office
- Microsoft Office
- Health insurance
- Dental insurance
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Warranty Services Representative; Call Center, Construction; 1st Shift- Malvern, PA
Saint Gobain —Malvern, PA
- $56,000 - $84,000 a year
- Remote
- Microsoft Excel
- 5 years
- Mid-level
- Wellness program
- Commuter assistance
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3d
OFFICE MANAGER / CUSTOMER SERVICE COORDINATOR
Aras Fine Rug Cleaning and Restoration —Malvern, PA
- $25 - $30 an hour
- Full-time
- Office
- In-person
- Entry level
- Paid holidays
- Health insurance
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7d
Scheduling Coordinator
Maxim Healthcare Services Direct —Exton, PA
- $21 - $23 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
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Client Service Representative (Part Time)
United Vision Pet Partners —Newtown Square, PA
- $19.00 - $22.50 an hour
- Part-time
- Communication skills
- Entry level
- Under 1 year
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5d
Customer Account Assistant – Entry Level
BrandNest —Philadelphia, PA
- $18 - $28 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid training
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4d
Remote Inbound Call Center Agent
Cubesmart —Malvern, PA
- Weekends as needed
- Bilingual
- Background check
- Pass drug screening
- Paid training
- Paid holidays
3d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Philadelphia, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
Customer Engagement Representative
ifm efector inc. —Malvern, PA
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Bilingual ONLY – PENNSYLVANIA ONLY – Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Pottstown, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
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Account Manager
Landis Logistics —Pottstown, PA
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
5d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —West Chester, PA
- $18.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Client Relations - Client Relations Liaison
Phillips & Cohen Associates Ltd. —Wilmington, DE
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Research
- Mid-level
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Customer Service Coordinator - Full Time
GOODWILL KEYSTONE AREA —Berwyn, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
4d
Solution Manager (Onsite) (Bilingual in Mandarin)
Menusifu, Inc. —Philadelphia, PA
- $50,000 - $70,000 a year
- Full-time
- English
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Customer Service Coordinator
GOODWILL KEYSTONE AREA —Phoenixville, PA
- $16.60 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math

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Technical Customer & Sales Support Representative

A.C. Miller Concrete Products, Inc.
Spring City, PA

Quick Apply

Job Details

Full-time
$19 - $24 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Sales support
Database systems
Microsoft Outlook
Blueprint specification interpretation
Spreadsheets
Basic math
High school diploma or GED
Attention to detail
Desktop applications
Typing
Manufacturing
Customer information system software
Manufacturing company experience

Full Job Description

Professional who can work within established procedures. Building and maintaining positive internal and external customer relationships while consistently responding to all customer inquiries. Assist Sales Reps with any customer issues as needed. Some technical knowledge or experience in the manufacturing/construction industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Process and enter orders using M2M System accurately, along with customer requests as part of the duties of the job.

· Create bills of material within the system from sales estimates.

· Read and understand CAD/Blueprint drawings from job/project specifications.

· Keep records of customer interactions and transactions in detail form to eliminate any errors should unlikely situations progress.

· Communicate and coordinate with internal departments in planning for the customers to get their product in a timely manner.

· Possess a good knowledge of customer service principles and practices.

· Working knowledge of computer applications; Microsoft Word, Excel, Outlook, Smart Sheet and experience using Aptean M2M system a plus.

· Possess a good knowledge of administrative procedures.

· Excellent communication skills - verbal and written, and good listening skills are required.

· Attention to detail to make accurate decisions that are good for both the customer and the company.

· Answer customer and sales representative inquiries in a timely manner.

· Prepare and send sales order acknowledgments completion notification to customers.

· Field customers calls and emails in a timely manner.

· Process and track customer complaints until resolved.

· Expedite Orders (if approved by scheduling and production).

· Follow up of completed orders not shipped within acknowledged date.

· Electronic filing

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE
High School diploma, Associate or general education degree or equivalent. Must possess software computer skills and a working knowledge of database systems. Have some technical experience in manufacturing.

COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. Ability to understand dimensions on drawings and specifications.

CRITICAL THINKING SKILLS
Ability to use common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

SUPERVISION RECEIVED
Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.

PLANNING
Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations.

DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.

MENTAL DEMAND
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)

ACCURACY
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.

PUBLIC CONTACT
Regular contacts with patrons, either within the office or in the field. May also involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.

EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None required.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.

SOFTWARE SKILLS REQUIRED
Intermediate: Contact Management
Basic: Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

ADDITIONAL INFORMATION
Not indicated.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle, or feel; and occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions.

The noise level in the work environment is usually moderate.

Pay: $19.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in malvern pa

Technical Customer & Sales Support Representative

PENNSYLVANIA only - Work at Home Call Center Representative

HVAC Customer Service Representative

Customer Support Representative

Warranty Services Representative; Call Center, Construction; 1st Shift- Malvern, PA

OFFICE MANAGER / CUSTOMER SERVICE COORDINATOR

Scheduling Coordinator

Client Service Representative (Part Time)

Customer Account Assistant – Entry Level

Remote Inbound Call Center Agent

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Engagement Representative

Bilingual ONLY – PENNSYLVANIA ONLY – Work at Home Call Center Representative

Ophthalmology Patient Access Representative

Account Manager

Bilingual Customer Service Specialist (Spanish)

Client Relations - Client Relations Liaison

Customer Service Coordinator - Full Time

Solution Manager (Onsite) (Bilingual in Mandarin)

Customer Service Coordinator

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