Top 43 Outbound customer service representative Jobs in Manassas, Va

Customer Service Representative
Helix Traffic Solutions, LLC —Gainesville, VA
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Alloy Roofing —McLean, VA
- $20 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- Computer skills
Quick Apply
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Call Center Agent
Kargar Motors —Manassas, VA
- $3,000 - $5,000 a month
- Full-time
- Computer literacy
- Analysis skills
- In-person
Quick Apply
10d
Customer Service Specialist
Amentum —McLean, VA
- $34.12 an hour
- 8 hour shift
- Computer literacy
- Writing skills
- Research
- Employee stock purchase plan
- Paid holidays
2d
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Representative (CCR)
STRUCTION SOLUTIONS —Quantico, VA
- $14 - $16 an hour
- Weekends as needed
- Remote
- Administrative experience
- High school diploma or GED
- US work authorization
Quick Apply
Client Service Representative
Nuleaf Lawn Care —Lorton, VA
- $20 - $25 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
Service BDC Representative
Joyce Koons Automotive —Manassas, VA
- $17 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Quick Apply
Regional Care Coordinator
Medical Transportation Management (MTM, Inc.) —Manassas, VA
- $16 - $19 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
8d
Member Services Representative – Call Representative
Worldwide Assurance for Employees of Public Agencies —Falls Church, VA
- $44,293 - $66,440 a year
- Mid-level
- 2 years
- Communication skills
Quick Apply
Customer Service Representative
Appleton Campbell —Warrenton, VA
- $18 - $21 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Paid training
- AD&D insurance
Quick Apply
Customer Care Representative
Old Mill Veterinary Hospital —Leesburg, VA
- $18 - $22 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Lexus Service Experience Coordinator
Pohanka Lexus —Chantilly, VA
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative
Kolb Electric, Inc —Lorton, VA
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
TEKSOUTH CORPORATION —Washington, DC
- Full-time
- Mid-level
- Office
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
1d
CUSTOMER CARE ASSOCIATE - A
Colonial Parking Inc —Washington, DC
- $19.20 an hour
- Weekends as needed
- Experience equivalent to degree accepted
- Associate's degree
- 2 years
Quick Apply
Sales Center Representative
Self Storage Plus —Woodbridge, VA
- From $19 an hour
- Part-time
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Business Development Representative
Denodo —Vienna, VA
- $65,000 - $70,000 a year
- Full-time
- English
- Research
- Mid-level
1d
Business Development Representative - Trademark
Questel —Alexandria, VA
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
Quick Apply

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Customer Service Representative

Helix Traffic Solutions, LLC
Gainesville, VA

Quick Apply

Job Details

Full-time
$22 - $26 an hour

Benefits

Internal mobility program
Health insurance
Dental insurance
401(k)
Opportunities for advancement
Life insurance

Qualifications

Customer records maintenance
Computer operation
Microsoft Excel
Customer relationship building
Microsoft Outlook
Phone communication
Customer order taking
Logistics customer service
Greeting customers
Customer satisfaction tracking
Opportunity Management
NetSuite
Post-sales issue resolution
Phone call screening
Managing clients in a customer support role
Construction industry experience
Task prioritization
Desktop applications
Initial Contact (sales skills)
Organizational skills
Prospecting
Order issue resolution
Cross-functional collaboration
Suggestive selling
Closing sales leads
Customer interaction during outreach
Communication skills
Sales follow-up
Entry level
Customer data entry

Full Job Description

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow
About Helix Traffic Solutions
We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support infrastructure projects, and keep communities moving safely.
About Traffic Safety Supplies
Traffic Safety Supplies is a proud member of the Helix Traffic Solutions network, serving Virginia and Maryland with a comprehensive range of traffic safety equipment, signage, and support services for projects of all sizes.
With a strong focus on quality, reliability, and compliance, Traffic Safety Supplies helps ensure safe, efficient operations across work zones and beyond. Our team is committed to delivering the products, speed, and service our clients need to keep projects on track.

Our services and capabilities include:

Sales and supply of traffic control equipment, work zone materials, and personal safety gear
Products that are high-quality, reliable, and fully compliant with safety regulations
Fast-turn sign manufacturing, including construction, street, regulatory, and warning signs
All signage produced to MUTCD standards, with an emphasis on speed and precision
Equipment repair services with quick turnaround times to minimize downtime
Trade-in and consignment options, making it easy to upgrade or manage equipment inventories

Known for being faster than the competition, Traffic Safety Supplies delivers dependable signage and equipment solutions that help keep work zones safe, organized, and efficient.
Why Work with Helix & Traffic Safety Supplies?
We’re a people-first organization with a mission centered on public safety, service, and reliability. When you join Traffic Safety Supplies, you become part of a specialized regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

A strong culture of safety, quality, and accountability
Hands-on work supporting safe, compliant work zones
Opportunities for training, advancement, and internal mobility
The support of a national organization with strong regional expertise

What to Expect
Our work is fast-paced, detail-driven, and essential. Every role at Traffic Safety Supplies plays a vital part in keeping projects across Virginia and Maryland safe, compliant, and moving forward. If you’re dependable, quality-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Job Summary
We are seeking a motivated, customer-focused, and detail-oriented Customer Service Representative to join our team. This position is responsible for providing exceptional service to both new and existing customers by managing inbound and outbound communications, following up on order status, and identifying opportunities to generate additional sales. The ideal candidate is proactive, organized, and thrives in a fast-paced environment while building strong customer relationships.
Key Responsibilities

Serve as the primary point of contact for incoming phone calls, ensuring every customer is greeted professionally and assisted promptly.
Gather complete and accurate information when transferring calls or taking messages to ensure the appropriate employee has everything needed to respond.
Track customer messages and requests to ensure follow-up is completed and no customer inquiry falls through the cracks.
Follow up with internal team members to confirm customer calls and requests have been addressed.
Make outbound calls to existing and prospective customers to follow up on quotes, orders, and sales opportunities.
Build and maintain strong relationships with customers through excellent communication and follow-up.
Provide customers with order status updates, shipping information, and estimated delivery dates.
Notify customers when orders are ready for pickup.
Contact customers regarding scheduled deliveries or changes to delivery timelines.
Conduct post-sale follow-up calls to confirm customer satisfaction, answer questions, and gather feedback on products and service.
Work closely with warehouse, production, purchasing team members to communicate product availability, and delivery schedules.
Proactively identify customer needs and recommend products or services that provide value and increase sales.
Follow up on open quotes and pending orders to help close sales opportunities.
Resolve customer concerns, complaints, and product issues quickly while maintaining a high level of customer satisfaction.
Maintain accurate customer records, notes, and communication history within the company's system.
Learn company products, industry applications, and DOT specifications to confidently assist customers.
Collaborate with the sales and operations teams to ensure seamless customer service throughout the sales process.
Maintain a daily follow-up list of open customer issues, messages, and pending requests until completed.
Identify recurring customer concerns and communicate trends or improvement opportunities to management.
Assist with administrative tasks, reporting, and other duties as assigned.

Qualifications

1–2 years of customer service experience, preferably within the construction, traffic control, industrial supply, or related industry.
Experience working with Project Managers, contractors, or construction professionals preferred.
Strong customer service, relationship-building, and communication skills.
Proven ability to handle a high volume of inbound and outbound customer calls.
Sales-minded with the ability to recognize opportunities to upsell and close business.
Strong organizational skills with the ability to prioritize multiple tasks.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Experience with NetSuite is a plus.
Exceptional telephone etiquette and active listening skills.
Strong attention to detail with excellent follow-through.
Takes ownership of customer requests from start to finish, ensuring every customer receives a timely response and exceptional service.

Physical Demands

Must be able to sit and work at a computer for extended periods throughout the workday.
Must be able to occasionally lift and carry office materials or product samples weighing up to 25 lbs.

What We're Looking For

Customer Service Driven: Passionate about delivering exceptional customer experiences while building long-term relationships.
Solutions-Oriented: Strong problem-solving skills with the ability to think critically and resolve customer concerns quickly.
Sales Focused: Confident in identifying opportunities to grow business, close sales, and exceed customer expectations.
Excellent Communicator: Professional, friendly, and comfortable communicating with customers, contractors, Project Managers, and internal teams.
Team Player: Works collaboratively across departments and supports coworkers to achieve company goals.

What We Offer

Competitive pay based on experience and qualifications.
Overtime opportunities as business needs require.
Comprehensive benefits including Health, Dental, Life Insurance, and 401(k).
Ongoing product, customer service, and industry training.
Supportive, team-oriented work environment where your contributions are recognized and valued.
Opportunity to build a long-term career with one of Virginia's leading traffic equipment and safety supply companies.

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.

Quick Apply

Refine Your Search

outbound customer service representative jobs in manassas, va

Customer Service Representative

Customer Service Representative

Patient Contact Center Representative (Remote)

Call Center Agent

Customer Service Specialist

Remote Customer Service Representative/Dispatcher

Customer Care Representative (CCR)

Client Service Representative

Service BDC Representative

Regional Care Coordinator

Member Services Representative – Call Representative

Customer Service Representative

Customer Care Representative

Lexus Service Experience Coordinator

Customer Service Representative

Customer Service Representative

CUSTOMER CARE ASSOCIATE - A

Sales Center Representative

Business Development Representative

Business Development Representative - Trademark

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