Top 631 Service manager Jobs in Manassas, Va

Scheduling Manager
Hambleton Handyman —Manassas, VA
- $50,000 - $70,000 a year
- Full-time
- Management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Center Manager
Govcio LLC —Fairfax, VA
- $150,000 - $199,260 a year
- Full-time
- 11+ years
- Office
- Bachelor's degree
Route Service Manager - UniFirst
UniFirst —Manassas, VA
- $68,120.78 - $94,612.19 a year
- No weekends
- Computer literacy
- Mid-level
- Microsoft Office
- Profit sharing
- Health insurance
9d
Service Manager
Merrifield Shell —Fairfax, VA
- $65,000 - $85,000 a year
- Full-time
- Mid-level
Quick Apply
Family Services Specialist Supervisor
City of Alexandria, VA —Alexandria, VA
- $78,146.90 - $104,679.12 a year
- Full-time
- Mid-level
- Children
4d
Service Manager
Alsco Inc —Alexandria, VA
- $90,000 a year
- Writing skills
- Pass drug screening
- English
- Health savings account
- Disability insurance
Quick Apply
1d
Senior Manager, Service Desk
Everfox —Herndon, VA
- $163,900 - $198,300 a year
- Email
- Hybrid work
- Computer Science
- Office
- Analysis skills
- Paid time off
- 401(k) matching
Service Manager- Northern Virginia
Guaranteed Cleaning Services —Fairfax, VA
- $65 - $80 an hour
- Full-time
- Clean driving record
- Mid-level
- Administrative experience
Quick Apply
2d
Service Delivery Manager
Peraton —McLean, VA
- $146,000 - $234,000 a year
- 11+ years
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
IT Service Manager
AAC Inc —Vienna, VA
- $120,000 - $130,000 a year
- PMP
- Bachelor of Science
- Bachelor's degree
Quick Apply
Automotive Service Manager
AAMCO Transmissions and Total Car Care —Manassas, VA
- Full-time
- Mid-level
- Driver's License
- Quality control
Quick Apply
Supervisor Customer Service
Graybar Electric Company, Inc. —Sterling, VA
- $75,000 a year
- Full-time
- Sales
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
Service Manager
Matheny Motors —Woodbridge, VA
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Service Center Manager
CACI —Arlington, VA
- $70,800 - $148,600 a year
- Full-time
- 7 years
- Travel
- Mentoring
- Health insurance
7d
Customer Service Manager - Lorton
Transdev —Lorton, VA
- $65,000 - $77,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Service Manager
Tesla —Haymarket, VA
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Desk Manager
Centuria —Alexandria, VA
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Service Desk Manager
Alliance Defending Freedom —Arlington, VA
- $92,000 - $147,900 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Manager, District Parts & Service
Hyundai Motor America —McLean, VA
- $80,000 - $120,000 a year
- Online Application
- Dealership
- Windows
- 3 years
- Paid holidays
- Disability insurance
Client Service Manager
Integrated Financial Partners —Fairfax, VA
- $35 an hour
- Part-time
- Hybrid work
- Mid-level
- Administrative experience
- Financial services
Quick Apply

I want to receive the latest job alert for service manager in manassas, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service manager jobs near manassas, va

Scheduling Manager

Hambleton Handyman -
Manassas, VA

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Project reporting
Customer relationship building
Management
Service scheduling
Staff scheduling
Client rapport building
Client inquiry handling
Team scheduling
Mid-level
Phone call screening
Resource scheduling coordination
Client management
Schedule creation
Client retention strategy
Backlog management

Full Job Description

Job Description:

The Scheduling Manager is responsible for the scheduling of all jobs to ensure a smooth job process for our clients and Craftsmen. They work to prevent any job cancellations or job pauses before the completion of work. The Scheduling Manager controls the entire schedule by conducting scheduling phone calls to determine the clients desired start times and assign the Craftsman with the proper skills to each job.

A successful Scheduling Manager has a strong sense of urgency and responsibility. They are about being organized while also being able to multitask daily. They are dedicated to the client experience from start to finish and maintain a strong working knowledge of client needs, our company services, and the individual skill sets of our Craftsmen.

Duties & Responsibilities:

Works to build and promote strong, loyal, and long-lasting client relationships and prevent losing clients.

Conducts “Scheduling Manager’s Call” before sending a Craftsman to a client’s home to develop a clear understanding of what is needed for the greatest success of the job so that when we arrive, we can immediately start work. On the call the Scheduling Manager ensures the following:

That the client is aware of our service and how it works (Rates, the process, HL fee, etc.).
That the Scheduling Manager understands the clients needs and how we can provide the best professional service before getting out to their home. That Craftsmen and Service Managers have all the relevant client and project information available on Service Titan prior to the start of each job. Including:
- What skills are required for a job.
- Whether we have collected a deposit and have a method of payment saved on file.
- Whether the job is interior, exterior, or mixed; whether it requires certain weather conditions.
- Number of craftsmen required.
- When each job needs to be completed by.

Uses the Google forecasting document to communicate, plan, and organize schedules. Ensures it is current and accurate at all times.

Communicates with Service Managers regarding the skillsets of their Craftsman to ensure the right craftsman is scheduled for each job and estimate.

Works along with Service Managers to help develop and improve the Craftsmen on their team.

Determines craftsman availability and plans for when each craftsman will need their next job and which client will be next.

Communicates daily with each craftsman to ensure they will have a full day's worth of work.

Ensuring that each craftsman is working a minimum of 38 hours a week.

Anticipates and prepares for short notice scheduling changes. Always has a backup plan.

Fits in last minute client requests, meeting their needs.

Collaborate with the sales team to ensure craftsmen schedule availability is communicated and openings are filled.

Monitors and informs Service Managers of ongoing jobs that do not have a Customer Authorization signature as well as projects where additional work has been added on with no Change Order written.
- Reports to the Service Manager daily on craftsman updates, problems.
- Reports to the Service Manager on any potential job problems, trying to prevent problems before they happen.
- Assists Service Managers in making sure Craftsmen set expectations with our clients when they arrive on site.

Tracks and measures scheduling functions. Generates reports tracking performance.

Daily Updates of Craftsman Availability Status
Runs Regular Company Backlog Reports

Focuses daily on meeting clients needs and preventing any cancellation of jobs.

Communicates with clients every day by updating them on the schedule.
- Checks emails, texts and voicemails daily and responds to clients accordingly.

Answers inbound calls to the main line for scheduling. Handles customer questions and redirects calls accordingly.
Calling sold estimates to get them on our schedule.

The Mission of the Scheduling Manager: The mission of the Scheduling Manager is to have no job cancellations, assign the right craftsman to every job, and ensure company profitability and success along with Service Managers.

Company Benefits:

Health and Dental insurance plan
Paid Holidays and PTO
401k Retirement Plan including company matching contributions
Life Insurance Policy
Employee rates for work done at your own home
Hybrid flexibility

Quick Apply

Refine Your Search

service manager jobs in manassas, va

Scheduling Manager

Service Center Manager

Route Service Manager - UniFirst

Service Manager

Family Services Specialist Supervisor

Service Manager

Senior Manager, Service Desk

Service Manager- Northern Virginia

Service Delivery Manager

IT Service Manager

Automotive Service Manager

Supervisor Customer Service

Service Manager

Service Center Manager

Customer Service Manager - Lorton

Service Manager

Service Desk Manager

Service Desk Manager

Manager, District Parts & Service

Client Service Manager

I want to receive the latest job alert for service manager in manassas, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected