Top 587 Crm Jobs in Manchester, Nh

Customer Service Account Management Specialist
Klüber Lubrication NA LP —Londonderry, NH
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- 401(k) matching
Operations Assistant
Key Code Media, Inc. —Bedford, NH
- Up to $25 an hour
- Temporary
- Hybrid work
- Background check
- Computer literacy
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Sales Representative
Executive Health & Sports Center —Manchester, NH
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
Client Support Coordinator
The Nagler Group —Hooksett, NH
- Email
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Part-Time Member Engagement Coordinator
CCA GLOBAL PARTNERS —Manchester, NH
- $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Wellness program
- Paid holidays
Client Success Representative (Remote)
Demand.com —Manchester, NH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Operations Assistant, Office of Admission
Saint Anselm College —Manchester, NH
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- 3 years
Assistant to the Vice President of Enrollment and Admissions Operations Assistant
Saint Anselm College —Manchester, NH
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
7d
Community Relations Associate
Alumni Ventures —Manchester, NH
- Background check
- No experience needed
- Research
- Commuter assistance
- Paid parental leave
Quick Apply
Receptionist - State Farm Agent Team Member
Jacob Bramel - State Farm Agent —Bedford, NH
- $48,000 - $52,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Business Development Executive
Cardwell Beach —Concord, NH
- $25 - $45 an hour
- Part-time
- Remote
- Research
- Mid-level
- Business development
- Flexible schedule
Quick Apply
Sales Associate
Manchester Harley-Davidson —Hooksett, NH
- $46,000 - $80,000 a year
- Weekends as needed
- Background check
- Sales
- Dealership
- Paid training
- Health insurance
Quick Apply
eCommerce Support & Coordination Specialist
World Wide Distribuition Corportation —Brentwood, NH
- Full-time
- Google Workspace
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Quick Apply
Powersports Sales Professional
Souhegan Valley Motorsports —Milford, NH
- $45,000 - $85,000 a year
- Full-time
- Dealership
- US work authorization
- Cleaning
- Paid training
- Disability insurance
Quick Apply
Business Development Representative (BDR), Merrimack (NH)
Venair —Merrimack, NH
- Full-time
- Business development
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
Customer Service Agent
Aristocrat Interactive —Bedford, NH
- $13.30 - $24.70 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Criminal background check
- Health insurance
- Dental insurance
Customer Experience Manager
Klüber Lubrication NA LP —New Hampshire
- 3 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Paid time off
Marketing Associate
PIC Home Pros LLC —Londonderry, NH
- $16 - $20 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Experienced Sales Representative
Refined Home Services —Kingston, NH
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sales Operations Specialist
WEI —Salem, NH
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply

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Customer Service Account Management Specialist

Klüber Lubrication NA LP -
Londonderry, NH

Apply Now

Job Details

Benefits

Health insurance
401(k) matching

Qualifications

Optimizing workflow processes
Data integrity assurance
Customer records maintenance
Managing customer accounts
Customer communication
Sales support
Stakeholder engagement
Customer relationship building
Client onboarding
Customer retention strategy
Bachelor's degree in communications
5 years
Customer satisfaction tracking
Bachelor's degree in business
Providing information to customers
Mid-level
Incident Escalation
Managing clients in a customer support role
Data quality management
Key Performance Indicators
Analysis skills
Bachelor's degree
Issue tracking
Customer engagement
Data interpretation
Organizational skills
Communications
Management reporting
Order issue resolution
Process improvement planning

Full Job Description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.

The Customer Service Account Management Specialist supports the daily execution of customer experience activities under the direction of the Customer Experience Manager. This role is responsible for delivering high-quality customer interactions, resolving service-related issues, supporting proactive customer engagement, and contributing to process improvements that enhance customer satisfaction, retention, and operational effectiveness. The specialist serves as a key point of contact for customers and internal stakeholders, helping ensure consistent service standards and a positive customer journey.

Customer Service Account Management Specialist

Responsibilities

Deliver Customer Experience Support: Serve as a primary contact for customer inquiries, requests, and issue resolution. Provide accurate, timely, and professional support while ensuring customer needs are addressed in alignment with company standards and service expectations.
Support Proactive Customer Engagement: Assist with customer onboarding, follow-up activities, service check-ins, and adoption support. Identify opportunities to improve responsiveness, reduce customer friction, and strengthen long-term customer relationships.
Resolve and Escalate Customer Issues: Investigate service concerns, recurring order issues, delivery questions, documentation needs, and other customer-related matters. Coordinate with internal teams to resolve issues and escalate risks or unresolved concerns to the Customer Experience Manager as appropriate.
Contribute to Customer Retention and Account Health: Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective actions and service recovery efforts that protect customer relationships.
Support Process Improvement: Identify recurring service gaps, inefficiencies, and customer pain points. Recommend practical improvements, assist with implementation of approved changes, and help maintain consistent local practices aligned with company standards.
Maintain Data Quality and Performance Visibility: Accurately document customer interactions, follow-up actions, issue status, and relevant account information in CRM and customer service systems. Support reporting on key performance indicators and use data to inform daily priorities and service improvements.

Qualifications

Bachelor's degree in Business, Communications, Customer Service, or a related field preferred; equivalent experience may be considered.
5-7 years of experience in customer service, customer experience, customer success, sales support, or a related customer-facing role.
Demonstrated ability to resolve customer issues, manage follow-up actions, and communicate effectively with internal and external stakeholders.
Experience using CRM, ERP, customer service, or case management systems.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests.
Strong analytical and problem-solving abilities with attention to detail and data accuracy.
Ability to travel as needed for customer visits, training, or internal meetings.

Some of your Benefits

401K Match

Health Insurance

Rely on comprehensive services whenever you need it.

Vacation

We offer time off to refresh and recharge.

Personal Development

We offer a variety of trainings to ensure you can develop in your career.

Diversity & Inclusion

We focus on providing an inclusive environment and recognize our diversity contributes to our success.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

crm jobs in manchester, nh

Customer Service Account Management Specialist

Operations Assistant

Sales Representative

Client Support Coordinator

Part-Time Member Engagement Coordinator

Client Success Representative (Remote)

Operations Assistant, Office of Admission

Assistant to the Vice President of Enrollment and Admissions Operations Assistant

Community Relations Associate

Receptionist - State Farm Agent Team Member

Business Development Executive

Sales Associate

eCommerce Support & Coordination Specialist

Powersports Sales Professional

Business Development Representative (BDR), Merrimack (NH)

Customer Service Agent

Customer Experience Manager

Marketing Associate

Experienced Sales Representative

Sales Operations Specialist

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