Top 1664 Guest service Jobs in Manchester, Nh

Front Office Supervisor
Courtyard Manchester —Manchester, NH
- Full-time
- Computer literacy
- Mid-level
- Hotel
Host/Hostess
The Common Man, Airport Diner —Manchester, NH
- $15 - $18 an hour
- Weekends as needed
- US work authorization
- Cleaning
- In-person
- Health insurance
- Dental insurance
Quick Apply
Restaurant Server
Derryfield Restaurant —Manchester, NH
- $18 - $25 an hour
- Temporary
- Customer service
- Cash register
- In-person
- Employee discount
- Flexible schedule
Quick Apply
7d
Administrative Assistant
Hearst Television —Manchester, NH
- Part-time
- Military
- Computer literacy
- Office
Server
Thirsty Moose Taphouse | New Hampshire —Manchester, NH
- $3.27 - $40.00 an hour
- Part-time
- Bar
- Restaurant
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
Hearst Media Services —Manchester, NH
- Part-time
- Military
- Computer literacy
- Office
Host/Food Runner
Derryfield Restaurant —Manchester, NH
- From $14 an hour
- Part-time
- In-person
- Restaurant
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent - FULL TIME - TRU by Hilton, Manchester, NH
Lafrance Hospitality —Manchester, NH
- $17 - $18 a year
- Full-time
- Hotel
- Entry level
- Paid training
- 401(k)
Quick Apply
Cashier (Player Services Representative)
Revo Casino and Social House —Manchester, NH
- $21 - $30 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Front Desk Agent
Springhill Suites Manchester —Manchester, NH
- Computer literacy
- Hotel
- High school diploma or GED
Receptionist
Benchmark Senior Living —Bedford, NH
- $17.50 - $18.75 an hour
- Full-time
- High school diploma or GED
- Teaching
- Entry level
- Paid training
- Health insurance
Quick Apply
Host/Hostess
Thirsty Moose Taphouse | New Hampshire —Manchester, NH
- $15 - $25 an hour
- Part-time
- Bar
- Restaurant
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Server - Part Time
RiverWoods Manchester —Manchester, NH
- From $16.50 an hour
- Part-time
- Customer service
- No experience needed
- 16+ years old
- Paid holidays
District Manager
Confidential —Nashua, NH
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Quick service & fast food restaurant
- Travel
- Health insurance
- Dental insurance
Quick Apply
General Manager
Papa Johns —Concord, NH
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Grill Cook
American Dining Creations —Hooksett, NH
- Customer service
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
General Manager
Papa Johns —Nashua, NH
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Environmental Services Director
Aramark —Manchester, NH
- Monday to Friday
- Hospital
- Mid-level
- Bachelor's degree
- Paid time off
Food Runner/Expo
Manchester Country Club —Bedford, NH
- $15 an hour
- Full-time
- Hospitality
- Restaurant
- Ability to lift 25 pounds
- Health insurance
- Dental insurance
Quick Apply
Prep Cook
Pressed Cafe —Nashua, NH
- $15 - $18 an hour
- Full-time
- Spanish
- Fast casual restaurant
- Ability to lift 50 pounds
Quick Apply

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Front Office Supervisor

Courtyard Manchester -
Manchester, NH

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Confidential information handling
Computer literacy
High school diploma or GED
Computer skills

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Courtyard Manchester

700 Huse Rd

Manchester, NH 03103

Overview:

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service jobs in manchester, nh

Front Office Supervisor

Host/Hostess

Restaurant Server

Administrative Assistant

Server

Administrative Assistant

Host/Food Runner

Front Desk Agent - FULL TIME - TRU by Hilton, Manchester, NH

Cashier (Player Services Representative)

Front Desk Agent

Receptionist

Host/Hostess

Server - Part Time

District Manager

General Manager

Grill Cook

General Manager

Environmental Services Director

Food Runner/Expo

Prep Cook

I want to receive the latest job alert for guest service in manchester, nh

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