Top 21 Hotel front desk agent Jobs in Manchester, Nh

Front Desk Agent
Springhill Suites Manchester —Manchester, NH
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Hampton Inn by Hilton Manchester NH —Manchester, NH
- $16 - $17 an hour
- Part-time
- Background check
- Google Workspace
- Word processing
Quick Apply
hotel front desk agent
Prime Zenith Hospitality LLC —Manchester, NH
- $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Hotel Front Desk Agent
Clarion Inn —Nashua, NH
- $15 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Agent
Comfort Inn —Concord, NH
- Part-time
- Basic math
- No experience needed
- Hotel
Quick Apply
Night Auditor
DoubleTree Manchester Downtown —Manchester, NH
- $19 an hour
- Part-time
- Hotel
- Guest services
- Entry level
- Free parking
- 401(k) matching
Quick Apply
Guest Service Representative
Hampton Inn Nashua —Nashua, NH
- $16.50 - $17.00 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Hotel Front Desk
RRI West —Salem, NH
- $20 - $21 an hour
- Weekends as needed
- Spanish
- OSHA
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
The Residence Inn, Nashua —Nashua, NH
- $16.50 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Guest Service Agent - Part Time
Giri Hotel Management —Haverhill, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Staff
Hotel- Fairfield Inn & Suites by Marriott —Exeter, NH
- $18 - $20 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Homewood Suites by Hilton —Andover, MA
- $17 - $19 an hour
- Part-time
- Bilingual
- Computer literacy
- Office
Quick Apply
Front Desk Agent
HOLIDAY INN SALEM (I-93 AT EXIT 2) —Salem, NH
- $17 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Night Auditor
Comfort Inn —Concord, NH
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Hotel Night Auditor
Homewood Suites by Hilton —Andover, MA
- $17 - $19 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Employee discount
Quick Apply
10d
Night Auditor
HOLIDAY INN SALEM (I-93 AT EXIT 2) —Salem, NH
- $15 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Opportunities for advancement
Quick Apply
Night Auditor & Overnight Hospitality Pro (Part-Time)
Best Western Concord Inn & Suites —Concord, NH
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- 401(k)
- 401(k) matching
Quick Apply

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hotel front desk agent jobs near manchester, nh

Front Desk Agent

Springhill Suites Manchester -
Manchester, NH

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Job Details

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Springhill Suites Manchester

975 Perimeter Rd

Manchester, NH 03103

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

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