Top 1697 It team lead Jobs in Manchester, Nh

Junior Service Delivery Executive [REMOTE JOB]
BAE Systems Inc. —Nashua, NH
- $118,095 - $200,762 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
- Health savings account
- Paid holidays
IT Systems Administrator II
BAE Systems Inc. —Manchester, NH
- $79,365 - $134,921 a year
- Full-time
- Bachelor of Science
- Mid-level
- SQL
- Health savings account
- Paid holidays
IT Operations Systems Admin Sr 9/80B - Onsite
BAE Systems Inc. —Manchester, NH
- $97,008 - $164,914 a year
- Weekends as needed
- In-person
- Senior level
- 4 years
- Health savings account
- Paid holidays
10d
IT Networking Director
BAE Systems Inc. —Merrimack, NH
- $153,377 - $260,743 a year
- Full-time
- Master's degree
- Bachelor's degree
- Conflict management
- Health savings account
- Paid holidays
Technical Project Manager
Connection —Concord, NH
- $108,500 - $140,950 a year
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Paid time off
Part-Time IT Project Manager (Customer Delivery)
Elysian Technology —Nashua, NH
- $50 - $95 an hour
- Part-time
- Hybrid work
- Azure
- Mid-level
- Office
Quick Apply
Float Pool RN | Med/Surg Full-Time Days
Concord Hospital —Concord, NH
- Full-time
- Nursing
- Management
- Float pool
- Disability insurance
- Health insurance
RN Float Pool Team Full-Time Days
Concord Hospital —Concord, NH
- Full-time
- Nursing
- Management
- Float pool
- Disability insurance
- Health insurance
Veterinarian, Medical Director
Canobie Lake Veterinary Hospital —Windham, NH
- Full-time
- 7 years
- Clinic experience
- Surgery
- Loan repayment program
- Relocation assistance
Quick Apply
Commercial Insurance Advisor
Trucordia —Manchester, NH
- $80,000 - $250,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
RN | Operating Room | Orthopaedic Surgery Center (OSC)
Concord Hospital —Concord, NH
- Full-time
- Nursing
- Surgery
- RN License
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Nashua, NH
- $75,000 - $95,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Senior Automation Engineer
E Tech Group —Nashua, NH
- Hybrid work
- Bachelor of Science
- Engineering
- Driving
- Paid holidays
- Health insurance
Quick Apply
Sr. Engineer, Project Tooling
Getinge —Merrimack, NH
- $100,000 - $130,000 a year
- Extended hours
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
General Manager
Papa Johns —Concord, NH
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Senior Automation Engineer
E Tech Group —Manchester, NH
- Hybrid work
- Bachelor of Science
- Engineering
- Driving
- Paid holidays
- Health insurance
Quick Apply
Nurse Manager | Medical Oncology & Medical Specialties
Concord Hospital —Concord, NH
- Full-time
- Acute care
- Nursing
- RN License
- Disability insurance
- Health insurance
Senior Automation Engineer
E Tech Group —Salem, NH
- Hybrid work
- Bachelor of Science
- Engineering
- Driving
- Paid holidays
- Health insurance
Quick Apply
Field Canvasser
DaBella —Bow, NH
- $21 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Residential
- Paid training
- Health savings account
Quick Apply
Nurse Practitioner - Primary Care (FNP)
Joyful Clinics —Concord, NH
- $125,000 - $155,000 a year
- Full-time
- Background check
- Urgent Care
- Primary Care
- Continuing education credits
- Paid time off
Quick Apply

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Junior Service Delivery Executive [REMOTE JOB]

BAE Systems Inc. -
Nashua, NH

Apply Now

Job Details

Full-time
$118,095 - $200,762 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
401(k)
Paid time off
Paid military leave
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Customer relationship building
Microsoft Office
Continuous improvement
Quality improvement
Operational excellence initiatives
Cross-functional collaboration
Cross-functional team management
Implementing IT solutions
Project stakeholder communication
Cross-functional communication
Analytics

Full Job Description

Job Description
The IT Junior Service Delivery Executive (JSDE) drives and supports IT Service Delivery across the ES Sector, ensuring the effective delivery of IT projects and services to the business. This role serves as a key member of the Customer Relationship Management team, strengthening business partnerships, maintaining operational discipline, and supporting compliance with IT processes and standards. The JSDE provides day‑to‑day support to the Service Delivery Executive (SDE) and contributes to a culture that attracts, develops, and retains high‑caliber IT professionals.

The JSDE is responsible for supporting sector-focused IT operations, coordinating cross-functional activities, and ensuring service consistency across IT towers. This role requires strong analytical, communication, and influencing skills, as well as the ability to work across multiple functions and manage stakeholder expectations.

Primary Responsibilities
Business Partnership & Relationship Management

Collaborate with ES business partners to understand IT requirements, priorities, and impacts to business operations.
Build and maintain trusted working relationships across functions and provide executive-ready communication that supports informed decision-making.
Represent Service Delivery in project meetings, providing guidance on issues impacting cost, schedule, or delivery quality.

Incident, Request & Escalation Management

Monitor and manage ES incidents and service requests to ensure accuracy, proper disposition, and timely resolution.
Lead BTO escalations, coordinating with Enterprise IT and ES IT for effective handoffs and issue closure.
Serve as the first point of contact for outages and disruptions, providing timely updates, coordinating resolution, and following up on root cause analyses.
Support after-hours escalation needs during unplanned outages or major events.

Demand Management & Process Compliance

Drive consistency, accuracy, timeliness, and completeness of sector IT demand using standard IT processes.
Support monthly and quarterly demand tracking, highlighting risks, issues, and opportunities for process improvement.
Assist in maintaining process discipline across IT operations, ensuring compliance with IT governance and cyber assurance requirements.

Cross‑Team Coordination & Information Flow

Coordinate IT points of contact to ensure alignment, awareness, and effective communication across disciplines.
Facilitate information flow on sector priorities, issues, and resolutions to improve collaboration and responsiveness.
Work with ESSIT teams to evaluate trending data, identify outliers, and recommend improvements that elevate the user experience.

Ticket Quality & Operational Excellence

Perform Tier 2/Tier 3 ticket management, ensuring queue accuracy, proper routing, and quality resolution.
Hold resolver teams accountable for ticket quality and aging performance.

Asset, Licensing & Financial Support

Review and optimize software licensing for consolidation, cost savings, and renewal process improvements.
Support the transition of telecomm invoices and software costs from local ownership to standard enterprise processes.

Service Delivery Support & Operational Readiness

Participate in recurring service delivery meetings, serving as delegate for the SDE when required.
Maintain sector EUC pilot user lists, coordinate communications, and support EUC awareness of changes impacting labs, factories, or specialized environments.

#LI-KK1
#LI-REMOTE

Required Education, Experience, & Skills
Bachelor’s Degree and 4 years of relevant work experience, or equivalent experience.

Strong knowledge of IT service delivery, cyber assurance/compliance, operations, and standard IT processes.
Demonstrated experience implementing IT systems or process improvements that enhance business performance.
Ability to manage both internal and external stakeholders to deliver technology solutions.
Strong influencing, written, verbal, and presentation skills.
Self-directed, detail-oriented, and able to maintain an executive presence.
Ability to work across multiple IT and business functions to build trusted working relationships.
Ability to follow structured processes while also identifying improvement opportunities.
Proficiency with MS Office, ITIL v4 Foundations, Customer Service skills, and analytical thinking.

Preferred Education, Experience, & Skills

ITIL Foundation certification
Experience with enterprise-scale service organizations or defense/aerospace environments.
Understanding of project management fundamentals (e.g., P&A, resource planning, phase gates referenced in internal processes
Ability to facilitate cross-team syncs, information flow, and governance routines.

Pay Information
Full-Time Salary Range: $118095 - $200762

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems, Inc.
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Apply Now

Refine Your Search

it team lead jobs in manchester, nh

Junior Service Delivery Executive [REMOTE JOB]

IT Systems Administrator II

IT Operations Systems Admin Sr 9/80B - Onsite

IT Networking Director

Technical Project Manager

Part-Time IT Project Manager (Customer Delivery)

Float Pool RN | Med/Surg Full-Time Days

RN Float Pool Team Full-Time Days

Veterinarian, Medical Director

Commercial Insurance Advisor

RN | Operating Room | Orthopaedic Surgery Center (OSC)

Board Certified Behavior Analyst (BCBA)

Senior Automation Engineer

Sr. Engineer, Project Tooling

General Manager

Senior Automation Engineer

Nurse Manager | Medical Oncology & Medical Specialties

Senior Automation Engineer

Field Canvasser

Nurse Practitioner - Primary Care (FNP)

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