Top 189 Retention manager Jobs in Manchester, Nh

Customer Success Manager, Loqate
GBG —Manchester, NH
- Email
- Hybrid work
- Senior level
- Banking
Quick Apply
Manager, Medicaid Value-Based Care Operations
CVS Health —Concord, NH
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
4d
Assistant General Manager
MyEyeDr. —Manchester, NH
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Health insurance
4d
Key Account Manager - Warehouse Distribution
Axalta Coating Systems —Concord, NH
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
Quick Apply
13d
Account Manager - Personal Lines Insurance
Vaco by Highspring —Lawrence, MA
- $62,000 - $70,000 a year
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Manager
Klüber Lubrication NA LP —New Hampshire
- 3 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Paid time off
Store Manager Blufox Mobile- Concord
Blufox Mobile —Concord, NH
- $65,000 - $95,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
Career Specialist - Job Developer (Case Manager)
Old Colony YMCA Haverhill Community Justice Support Center —Haverhill, MA
- $23.50 - $24.00 an hour
- Full-time
- Background check
- Addiction Medicine
- Computer literacy
- Paid training
- Health savings account
Quick Apply
Acima Assistant Store Manager
Acima —Salem, NH
- $15.17 - $17.31 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
14d
Store Manager Blufox Mobile- Bedford
Blufox Mobile —Bedford, NH
- $65,000 - $95,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
District Human Resources Manager - Boston
Penske Truck Leasing and Logistics —Londonderry, NH
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
Restaurant Manager (Unit Manager)
RREMC Restaurants, LLC, DBA Denny's —Nashua, NH
- Weekends as needed
- Casual dining restaurant
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
6350 - Store Manager
Lids —Merrimack, NH
- $22.50 - $23.00 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Client Relationship Manager - Employee Benefits
HUB International —Manchester, NH
- $57,680 - $112,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- 2 years
- Health savings account
- Disability insurance
Sr. Property Manager (NE2024SPM100)
Blue Castle Agency —Manchester, NH
- $90,000 - $125,000 a year
- Full-time
- 5 years
- Computer skills
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Property Manager (NE2024PM100)
Blue Castle Agency —Manchester, NH
- $75,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- Computer skills
- Dental insurance
- Vision insurance
Quick Apply
Veterinary Practice Manager
Petco —Manchester, NH
- Full-time
- OSHA
- Computer literacy
- Bachelor's degree
- Health insurance
- 401(k)
Client Service Manager IV Retirement Services
ADP —Salem, NH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- 401(k)
- Opportunities for advancement
6d
District Manager of Retail Sales & Operations Blufox Mobile- New Hampshire
Blufox Mobile —Concord, NH
- $80,000 - $110,000 a year
- Full-time
- Inventory management
- 5 years
- Merchandising
- Paid training
- Health insurance
Quick Apply
Client Manager
Gallagher Benefit Services —Concord, NH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account

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Customer Success Manager, Loqate

GBG -
Manchester, NH

Quick Apply

Job Details

Full-time

Qualifications

Stakeholder engagement
Data visualization software proficiency
Customer relationship building
Managing clients in a customer support role
Data analytics tools
Strategic partnerships
Cross-functional collaboration
Cross-functional communication

Full Job Description

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

Customer Success Team

At GBG, we don’t just provide products — we deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our ever-evolving Customer Success team and have a direct impact on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires:

Understanding our customer’s goals and quantifying how GBG helps achieve them
Demonstrating curiosity in our customer’s needs and their business strategy
Building relationships and engagements across different levels of our customers
Partnering cross functionally within GBG to operate on behalf of our customers
Challenging both our customers and GBG team on new ways to innovate for growth

As a Customer Success Manager (CSM) at GBG, you will serve as a strategic advisor to a portfolio of customers, guiding them from contract signature through onboarding, adoption, value realization, renewal, and expansion. We are hiring for both a Mid-Market Customer Success Manager and an Enterprise Customer Success Manager. While both roles focus on customer outcomes, retention, and growth, the Mid-Market role emphasizes scalable customer engagement across a broader portfolio, whereas the Enterprise role is focused on managing complex strategic relationships with larger customers and executive stakeholders.

The Role - Customer Success Managers

As a Customer Success Manager at GBG, your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions

GBG is currently hiring for two Customer Success Manager positions:

Customer Success Manager, Mid-Market

The Mid-Market CSM will manage a portfolio of growing customers, driving adoption, retention, and expansion through scalable engagement strategies. This role requires the ability to effectively manage multiple customer relationships, proactively identify opportunities, and deliver value through structured success plans and business reviews.

Key focus areas:

Managing a larger portfolio of Mid-Market customers
Driving product adoption and customer health at scale
Supporting renewals and identifying expansion opportunities
Developing relationships with business and operational stakeholders
Delivering consistent customer engagement through success planning and business reviews

Customer Success Manager, Enterprise

The Enterprise CSM will serve as a strategic advisor to a portfolio of GBG's largest and most complex customers. This role requires experience managing executive-level relationships, navigating complex organizational structures, and driving long-term strategic partnerships that maximize customer value and business outcomes.

Key focus areas:

Managing strategic Enterprise customer relationships
Engaging executive stakeholders and influencing business outcomes
Leading complex account planning and customer success strategies
Driving retention, growth, and multi-product expansion opportunities
Coordinating cross-functional resources to support customer objectives

What you will do

Own the customer onboarding process to ensure a smooth implementation and quick time to value
Help design and measure health metrics and implement improvement plans as required
Build relationships with existing contacts and identify new contacts to deepen engagement
Responsible for contract renewals including revenue retention and growth
Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements
Proficient in GBG’s solutions and the value they provide across various use cases
Understand your customer’s needs to guide them through best practice product adoption
Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed.

Requirements

Skills we are looking for

Previous experience working directly in customer facing roles including day-to-day and senior level engagements
Passion for providing a best-in-class customer experience
Owning and managing customer meetings including business reviews
Developing customer account plans and/or SWOT analysis
Ability to translate data into compelling success stories
Comfort working cross-functionally across a variety of internal departments in a fast-paced environment
Proactive mindset in identifying solutions for customers and ability to manage through execution
Interest in product capabilities and how to apply them as solutions for customer needs
Agility to work in grey areas and apply an entrepreneurial mindset to tackle new challenges
Curiosity in new ways or operating including leveraging AI to provide value to our customers quicker and more efficiently
Familiarity working with Microsoft Office, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms
Experience in location addressing or related industries such as fintech, banking, gaming, lending, insurance, retail, or technology is a strong plus

Additional Qualifications – Mid-Market CSM

Experience managing a portfolio of Mid-Market accounts
Ability to drive customer engagement and value realization at scale
Strong organizational and prioritization skills across multiple customer relationships

Additional Qualifications – Enterprise CSM

Experience supporting Enterprise or strategic accounts
Proven success partnering with executive stakeholders
Ability to navigate complex organizations and influence strategic business outcomes
Experience building executive business reviews and long-term account strategies

Benefits

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Quick Apply

Refine Your Search

retention manager jobs in manchester, nh

Customer Success Manager, Loqate

Manager, Medicaid Value-Based Care Operations

Assistant General Manager

Key Account Manager - Warehouse Distribution

Account Manager - Personal Lines Insurance

Customer Experience Manager

Store Manager Blufox Mobile- Concord

Career Specialist - Job Developer (Case Manager)

Acima Assistant Store Manager

Store Manager Blufox Mobile- Bedford

District Human Resources Manager - Boston

Restaurant Manager (Unit Manager)

6350 - Store Manager

Client Relationship Manager - Employee Benefits

Sr. Property Manager (NE2024SPM100)

Property Manager (NE2024PM100)

Veterinary Practice Manager

Client Service Manager IV Retirement Services

District Manager of Retail Sales & Operations Blufox Mobile- New Hampshire

Client Manager

I want to receive the latest job alert for retention manager in manchester, nh

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