Top 79 Customer success technical lead remote Jobs in Manchester Nh

Customer Success Technical Lead - Remote
Trane Technologies —Manchester, NH
- $75,700 - $156,200 a year
- Full-time
- Remote
- 5 years
- Engineering
- Pass drug screening
- Paid holidays
- Health insurance
Customer Success Leader - Remote
Trane Technologies —Manchester, NH
- $97,406.66 - $156,200.00 a year
- Full-time
- Remote
- 5 years
- Engineering
- Pass drug screening
- Paid holidays
- Health insurance
13d
Manager I, Program Planning (Hybrid Preferred, Remote Work Considered)
BAE Systems Inc. —Hudson, NH
- $118,747 - $201,870 a year
- Full-time
- Remote
- 8 years
- Presentation skills
- Bachelor's degree
- Health savings account
- Paid holidays
Program Manager I
BAE Systems Inc. —Nashua, NH
- $132,962 - $226,035 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Product management
- Health savings account
- Paid holidays
Senior Manager Finance - REMOTE
Ryder System —Concord, NH
- $130,000 - $140,000 a year
- Remote
- Finance
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
11d
Innovation Lead - Office of the CTO | WiFi (10343)
Extreme Networks —Salem, NH
- $120,000 - $200,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Public speaking
- Employee stock purchase plan
- Paid holidays
Quick Apply
Commercialization Expert
CLEAResult Consulting Inc. —Concord, NH
- $120,000 - $140,000 a year
- Full-time
- Remote
- Analysis skills
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Senior Product Designer (Fidelity Labs – Fidelity Private Shares)
Fidelity Investments —Merrimack, NH
- $97,000 - $185,000 a year
- Full-time
- Heavy lifting
- Bachelor's degree
- Experience equivalent to degree accepted
- Loan repayment program
- Tuition reimbursement
Program Manager II
BAE Systems Inc. —Nashua, NH
- $149,603 - $254,317 a year
- Full-time
- Hybrid work
- 8 years
- Bachelor's degree
- Continuous improvement
- Health savings account
- Paid holidays
Innovation Lead - Office of the CTO | AI (10342)
Extreme Networks —Salem, NH
- $200,000 - $230,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Concord, NH
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
4d
HR Operations Analytics Manager
BAE Systems Inc. —Nashua, NH
- $118,747 - $201,870 a year
- Full-time
- Remote
- Master's degree
- 8 years
- High school diploma or GED
- Health savings account
- Paid holidays
11d
Warehouse Solutions Design Manager (remote)
Ryder System —Concord, NH
- $120,000 - $140,000 a year
- Remote
- Dry van
- Research
- Flatbed truck
- Disability insurance
- Health insurance
Principal Systems Analyst
Fidelity Investments —Merrimack, NH
- $89,000 - $180,000 a year
- Full-time
- 6 years
- Computer Science
- Office
- Loan repayment program
- Tuition reimbursement
Transportation Lead Solutions Design Engineer (remote)
Ryder System —Concord, NH
- $100,000 - $120,000 a year
- Remote
- 6 years
- Dry van
- Flatbed truck
- Disability insurance
- Health insurance
6d
Principal Engineering Project Lead
Mercury Systems —Hudson, NH
- $87,100 - $215,800 a year
- Full-time
- Hybrid work
- 6 years
- Bachelor of Science
- Office
- Employee stock purchase plan
- Paid holidays
Director, Sales - Dealer Groups
Safe-Guard Products International LLC —Concord, NH
- Full-time
- Remote
- Background check
- Marketing
- 5 years
- Health savings account
- Paid holidays
Program Leader Critical Industries
Industrial Connections & Solutions LLC —Manchester, NH
- $142,500 - $228,000 a year
- Full-time
- Remote
- Engineering
- Mentoring
- Recruiting
- Health savings account
- AD&D insurance
Quick Apply
13d
IT / OT Infrastructure Manager
Re:Build Manufacturing —Merrimack, NH
- $113,000 - $168,000 a year
- Hybrid work
- Azure
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Manchester, NH
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance

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customer success technical lead remote jobs near manchester nh

Customer Success Technical Lead - Remote

Trane Technologies -
Manchester, NH

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Job Details

Full-time
$75,700 - $156,200 a year

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) 6% Match
401(k) matching

Qualifications

Customer communication
Customer relationship building
System performance optimization
Managing clients in a customer support role
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
AI-driven automation
SaaS

Full Job Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Virtual

A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Our team—including BrainBox AI, Nuvolo, and more—combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.

What's in it for you:

BrainBox AI, part of Trane Technologies, is seeking a Customer Success Tech Lead to serve as a trusted technical advisor and strategic partner for customers using AI-driven HVAC optimization solutions. This role is responsible for understanding what matters most to customers, translating business and operational goals into actionable outcomes, and applying deep expertise in HVAC systems, controls, AI, and SaaS solutions to ensure customers achieve measurable success.

The ideal candidate brings extensive experience in HVAC controls, a strong background in applying AI and SaaS technologies to building performance, and a passion for delivering value through customer engagement. By driving customer adoption, performance outcomes, and long-term satisfaction, this leader will help support recurring and growing revenue while expanding positive sustainability impact.

What you will do:

Partner directly with customers to understand their goals, priorities, operational challenges, and success metrics.
Act as the lead technical advisor for customer success engagements involving HVAC optimization, controls strategies, AI-enabled building performance, and SaaS platforms.
Translate customer needs into technical and operational plans that drive measurable outcomes, including energy efficiency, occupant comfort, system performance, and emissions reduction.
Guide customers in the effective use of BrainBox AI solutions to maximize value realization and long-term adoption.
Apply deep HVAC and controls expertise to identify performance opportunities, diagnose issues, and recommend improvements across building systems.
Use knowledge of AI and SaaS applications to support solution configuration, optimization strategies, and customer enablement.
Collaborate cross-functionally with sales, product, engineering, implementation, and customer success teams to ensure seamless customer experiences and successful outcomes.
Support retention and growth by strengthening customer trust, expanding solution value, and identifying opportunities for recurring and increased revenue.
Help customers connect operational improvements with broader business objectives, including sustainability, carbon reduction, and energy management goals.
Serve as a technical escalation point and thought partner for complex customer environments and high-value accounts.
Capture customer feedback and field insights to help inform product improvements, service strategies, and go-to-market priorities.
Communicate technical concepts clearly to both technical and non-technical stakeholders, including building operators, engineers, facilities leaders, and executive sponsors.

What you will bring:

Bachelor’s degree in Engineering or a related technical field.
15+ years of experience in HVAC controls, building automation systems, or related building performance technologies.
5+ years of experience applying AI and SaaS solutions to optimize HVAC performance and building operations.
Demonstrated experience working directly with customers in technical, consultative, or customer success-oriented roles.
Strong expertise in HVAC systems, controls sequences, building automation, and operational optimization.
Proven ability to align technical solutions with customer business goals and success outcomes.
Strong communication and relationship-building skills with the ability to influence stakeholders across multiple levels of an organization.
Ability to analyze complex building performance challenges and develop practical, customer-centered solutions.

Preferred Qualifications

Experience supporting enterprise or multi-site customer portfolios.
Familiarity with energy management, decarbonization, and sustainability initiatives in commercial buildings.
Experience in SaaS customer success, technical account management, solution consulting, or post-sales technical leadership.
Knowledge of fault detection, predictive analytics, optimization strategies, or autonomous building technologies.
Experience working in cross-functional environments within fast-growing technology or climate-tech organizations.

Annual Base Salary Range or Hourly Base Pay Range:

$75,700.00 - $156,200.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

customer success technical lead remote jobs in manchester nh

Customer Success Technical Lead - Remote

Customer Success Leader - Remote

Manager I, Program Planning (Hybrid Preferred, Remote Work Considered)

Program Manager I

Senior Manager Finance - REMOTE

Innovation Lead - Office of the CTO | WiFi (10343)

Commercialization Expert

Senior Product Designer (Fidelity Labs – Fidelity Private Shares)

Program Manager II

Innovation Lead - Office of the CTO | AI (10342)

Senior Payroll HRIS Analyst - REMOTE

HR Operations Analytics Manager

Warehouse Solutions Design Manager (remote)

Principal Systems Analyst

Transportation Lead Solutions Design Engineer (remote)

Principal Engineering Project Lead

Director, Sales - Dealer Groups

Program Leader Critical Industries

IT / OT Infrastructure Manager

Product Owner, FMS/Financial Intermediary Svc

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