- Manhattan, Kansas, United States
- Staff Full Time (Unclassified - Regular)
- Closing at: Aug 28 2026 - 23:55 CDT
This position is a member of the WOS under the Office of the Registrar and within the Division of Enrollment Management. Utilizing a collaborative, team-based work approach, the incumbent provides front-line support and subject matter expertise for all division offices Ensuring the delivery of exceptional customer service while maintaining compliance with University policies, procedures, and regulations.
This position is responsible for the comprehensive administration, support, and enforcement of all academic records across all platforms as well as the maintenance and integrity of academic records across multiple systems and platforms coordination of daily operational functions within the unit; and service as primary liaison between the office(s) and academic community. The incumbent independently resolves complex student and institutional issues, supports cross-functional business processes, and contributes to the development and implementation of operational enhancements. In partnership with the Assistant Director, this position assist with planning, evaluating, and monitoring process improvements to enhance efficiency, service delivery, and the student experience.
Our mission is to provide services to all University stakeholders in support of the institutional mission. As the official purveyor of student academic information, the integrity of all student records is maintained from the time of matriculation to beyond graduation as enrollment continues as part of the lifelong learning process.
This position is On-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
Minimum Qualifications:
- Requires a high school diploma (or equivalent) and four years of relevant experience. Requirements may be met through a combination of education and experience.
Preferred Qualifications:
- Associate or Bachelor’s Degree
- Higher Education/post-secondary experience: At least two years progressively responsible experience in Enrollment Management (Admissions, Financial Aid, and Registrar) or experiences directly related to the area of expertise that interacts with the business processes handled by these offices.
- Working knowledge of Student Information Systems platform(s) - i.e., PeopleSoft/Oracle, u.achieve/DARS, Imaging (Laserfiche, Perceptive/ImageNow), National Student Clearinghouse, etc.
- Demonstrated ability to work in groups, which emphasize collaboration, consensus building, conflict resolution, and problem solving.
- Experience working with various populations, along with providing training and technical development, public speaking, presentations, and customer service in higher education-related areas.
- Experience working in a student-facing office setting and a direct customer service setting.
Additional Role Information:
- Daily work requires repetitive movements of wrists, hands, and fingers when using a computer performing daily tasks and sit, stand, and walk handling/preparing diplomas. The employee accesses diploma supply storage for graduation supplies and uses a large room for diploma assembly. Heavy lifting of diploma boxes may be required as well as the use of office hand truck for transporting diploma supplies. Must be able to handle a variety of processes which could cause high levels of stress during peak periods. Daily use: desktop computer, dual monitors, photocopier/scanner, multi-line telephone, printer, Official University Seal, student information system, degree audit system, imaging system, and document ordering system.
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
Please submit the following documents:
- Cover Letter
- Resume
- Three Professional References
Applications close on: August 28, 2026
$16.36 - $20.44 hourly
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job’s occupational requirements, specific duties, wage level, the candidate’s qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship.
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives.
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State’s background check policy.
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
- Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
