Top 55 Application support analyst Jobs in Manhattan, Ny

Application Support Analyst
Société Générale —New York, NY
- $76,000 - $160,000 a year
- Weekends as needed
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Application Support Analyst
Barclays —Whippany, NJ
- $80,000 - $120,000 a year
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Revenue Integrity Analyst (FGP) - Manhattan, CBO North Billing (CPC highly preferred)
NYU Langone Health —New York, NY
- $70,481.60 - $94,605.00 a year
- Online Application
- Hospital
- Basic math
- English
- Wellness program
Application Support Analyst | Contract 6 months
Marex —New York, NY
- Contract
- Mid-level
- Windows
- SQL
Quick Apply
Business Analyst
MLabs —New York, NY
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Product management
- Health insurance
- Dental insurance
Quick Apply
Application Production Support Analyst I
Brown Brothers Harriman —Jersey City, NJ
- $80,000 - $95,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Profit sharing
Global Advisory Business Application Support Analyst, NY
Rothschild & Co —New York, NY
- $70,000 - $85,000 a year
- Full-time
- Azure
- Computer Science
- Mid-level
14d
Application Support Analyst | Primes Services
Marex —New York, NY
- $140,000 - $170,000 a year
- Full-time
- Mid-level
- Windows
- SQL
Quick Apply
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Programmer Analyst
Zylog Systems —Edison, NJ
- Full-time
- Computer Science
- Mid-level
- 3 years
Sr. Contract Analyst
Premier Inc. —New York, NY
- $72,000 - $120,000 a year
- Full-time
- Hospital
- High school diploma or GED
- SQL
- Disability insurance
- Health insurance
Business Analyst
Royal Bank of Canada —New York, NY
- $65,000 - $135,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
7d
Application Support Analyst
Intone Networks —Jersey City, NJ
- Contract
- Mid-level
- 3 years
Equities Electronic Application Support Lead Analyst, Vice President
Information Technology Senior Management Forum —New York, NY
- $142,320 - $213,480 a year
- Full-time
- 5 years
- Office
- SQL
- Paid holidays
- Disability insurance
Analyst / Senior Analyst, Client Success
Curinos Inc —New York, NY
- $75,000 - $94,000 a year
- Hybrid work
- Mid-level
- Travel
- Training & development
- Health insurance
- Employee assistance program
Quick Apply
Salesforce Business Analyst (Investment Bank)
TekBoox —New York, NY
- Contract
- Hybrid work
- 6 years
- Office
- Bachelor's degree
Prime Production Services Analyst
Nomura —New York, NY
- $120,000 - $140,000 a year
- On call
- Mid-level
- Office
- Windows
- Paid time off
- Parental leave
7d
Technical Functional Analyst
MetLife —New York, NY
- $90,000 - $117,400 a year
- Email
- Hybrid work
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
HR Analyst
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $70,560 - $91,000 a year
- Full-time
- Management
- High school
- Mid-level
- Wellness program
- Health insurance
Sr. Business Analyst - Microsoft D365 CE
GLOBALFOUNDRIES —New York, NY
- $71,000 - $118,000 a year
- Full-time
- 11+ years
- English
- Finance

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Application Support Analyst

Société Générale -
New York, NY

Apply Now

Job Details

$76,000 - $160,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer communication
Serving clients
Public Cloud
Enterprise software support
IT infrastructure
Cloud service support
Cross-functional collaboration
High availability
Staff development
Database software proficiency

Full Job Description

Responsibilities

1. RESPONSIBILITIES

Responsibilities:

To provide 2nd level Application Support for a wide range of applications working within a global organization. The successful candidate will need to be energetic, hardworking, and willing to take full ownership of issues that arise; ensuring issues are resolved from start to finish. You will be working on tier 1 application and must be able to always think quickly and deal with pressure.

Tasks:

Troubleshooting/Resolving Application issues
Following escalation processes, incident, and problem management of issues always
Create and keep documentation current on all applications supported.
Understanding and working with internal partners on improving processes and making applications reliable.
Understanding end to end management of specific projects (if applicable)
Transfer of knowledge to the rest of the team always to ensure follow-the-sun support (24/6 global support).
Liaising with other branches in EMEA/NA/APAC to improve teamwork.
Some out of hour’s support may be necessary, including weekends. (Maybe short notice)
Creating daily issue tickets and populating with all required info including resolution steps
Creating and maintaining all incident/problem tickets
Other duties and/or projects, as assigned
Ability to communicate issues/ resolutions with internal partners, showing proper customer service skills (define expectations of customer service skills as professionalism, courtesy, understanding of issue, teamwork, etc.)
Ability to work with IT partners on issues and resolutions. Pressing for improvements and resolution updates.

Responsibilities:

Always ensuring the highest level of service for the above tasks and following escalation process in place.
Responsibility for ensuring that you are fully aware of and adhere to internal Policies that relate to you, your business or other businesses for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g., Golden rules, security policies and regulatory requirements) in a timely manner.
Ensure production stability and performance, as well as a secure Infrastructure environment.
Responsibility for managing, controlling, preparing, and escalating risk within the scope of your position.
Responsibility for reading, understanding, and complying with the Company’s Conduct and Standards and corresponding regulations. You will be notified of changes to policies in a timely manner through announcements and/or intranet updates.
Act with integrity and due skill, care, and diligence in carrying out your duties. Your actions should always be able to satisfy high standards of scrutiny.
Observe proper standards of market conduct. Responsibility to ensure that you take reasonable steps to be fully aware of, understand and comply with all regulatory requirements from all regulatory bodies that are applicable to your business.
Responsible for attending daily whiteboard sessions and being prepared with updates on problem tasks or incidents when applicable.
Responsible for preparing and complete turnover with support teams in other regions, both written and verbal

Profile required

1. PROFILE REQUIRED

Division Description:

Global Business Service Unit (GBSU) US delivers day-to-day services to Global Banking & Investor Solutions (GBIS) and its clients. GBSU consists of entities composed of IT & non-IT teams working side-by-side under the same leadership. GBSU supports the goal of rolling out a services platform model, spreading the technology and data culture, shortening decision-making processes, and adopting an industrial approach to ensure secure, stable, and compliant operations, as well as continuously improving front to back processing environments. GBSU maintains production services for applications, systems, and infrastructure, facilitates entry into new markets, ensures compliance with regulatory needs, as well as business growth & development

Skills and Qualifications:

Skills:

Solid knowledge of SQL, Python, Linux, Cloud technologies a MUST, and Java a plus
Operating Systems - Windows/Linux skills
Cloud Technologies – ELK stack, Dockers and Kubernates - Azure preferred
Scripting languages – Shell, Python, Java, SQL, PL SQL
Knowledge of clearing systems/market technology
Troubleshooting skills

Experience:

Minimum 3+ years of experience within an application support role
Minimum 3+ years of experience in a high-available production cloud environment (Azure preferred)
Experience in ELK stack, Dockers and Kubernates.
Experience in APIs, microservices and Azure managed services (i.e., AKS, PostGres, KeyVault)
Familiarity with “Follow the Sun” methodology in a global environment
Experience of working in the financial markets
Experience working with a high-pressure environment
Solid support experience

CORE COMPETENCIES:

Required/must have:

Proactive and results oriented, sets high standards of performance
Client focused, identifies, and anticipates client requirements
Staff development, promotes knowledge sharing and learning
Detail-oriented and well organized
Excellent written and verbal communication skills
Cooperative promotes collaborating within and across teams.
Strong analytical skills, follow-up capability and problem-solving ability
Flexible and adaptable to a changing environment.
Must be passionate, determined, and have intellectual curiosity
Must have the ability and desire to work collaboratively
Must have a thorough understanding of what client service is and a strong commitment to ensure they provide solid client service
Ability to work under pressure and think quick

Business insight

Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.

OUR CULTURE:
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)

DIVERSITY, INCLUSION & BELONGING (“DIB”):
Our DIB Mission: Recruit, develop, retain and advance a talented workforce that is united in our efforts to leverage our talent and further develop an inclusive environment that will enhance our competitive position and deliver innovative solutions to our clients. It seeks to foster an environment where employee differences are valued and where all employees feel engaged, supported, respected, and informed. For more information about our DIB initiatives, please visit this link: https://americas.societegenerale.com/en/careers/get-know-diversity/

COMPENSATION:
Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters.

Diversity and Inclusion

Societe Generale is an equal opportunity employer, and we are proud to make diversity a strength for our company. We are committed to recognizing and promoting the talents and achievements of our employees and staff, regardless of race, religion, color, national origin, sex, disability, age, gender, sexual orientation, and any other characteristic or status protected under applicable law.

Apply Now

Refine Your Search

application support analyst jobs in manhattan, ny

Application Support Analyst

Application Support Analyst

Revenue Integrity Analyst (FGP) - Manhattan, CBO North Billing (CPC highly preferred)

Application Support Analyst | Contract 6 months

Business Analyst

Application Production Support Analyst I

Global Advisory Business Application Support Analyst, NY

Application Support Analyst | Primes Services

Technology Support Analyst

Programmer Analyst

Sr. Contract Analyst

Business Analyst

Application Support Analyst

Equities Electronic Application Support Lead Analyst, Vice President

Analyst / Senior Analyst, Client Success

Salesforce Business Analyst (Investment Bank)

Prime Production Services Analyst

Technical Functional Analyst

HR Analyst

Sr. Business Analyst - Microsoft D365 CE

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