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Enrollment Assistant

ADMIN FOR CHILDREN'S SVCS -
Manhattan, NY

Apply Now

Job Details

Full-time
$39,970 - $49,030 a year
7 days ago

Benefits

Loan forgiveness

Qualifications

English

Full Job Description

Enrollment Assistant

ADMIN FOR CHILDREN'S SVCS

Posted on

07/16/2026

Full-time

Location

MANHATTAN

No exam required

Department

Child Care Operations

Salary range: $39,970.00 – $49,030.00

Save

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $39,970 - $43,460.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized child care voucher system - one of the largest child care assistance programs in the country. ACS provides vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training.

The Office of Child Care Operations (CCOPs) provides a range of resources to support access to childcare vouchers for eligible low-income families. These vouchers serve more than 35,000 families across New York City and are used at hundreds of community-based childcare programs and providers. CCOPs has multiple teams that support families applying for care and that provide technical assistance for childcare providers, these teams process hundreds of applications, and inquiries each week.

The Voucher Enrollment Unit (VEU) provides child care information, updates and assistance to support provider and program enrollment. The main task of VEU is to issue and enroll child care vouchers to low income families as well as to enroll, update and maintain providers and programs who are linked to these vouchers. VEU also collaborates with other entities such as ACS Child Care Eligibility to confirm eligibility status of child care cases and Human Resources Administration (HRA) Job Center Staff to enroll providers/programs who are caring for TANF children into the Automated Child Care Information System (ACCIS). VEU also collaborates with ACS Special Referral Unit (SRU) who refers clients with child welfare cases to receive child care vouchers.

Reporting to the Voucher Enrollment Unit Supervisor, the Child Care Enrollment Assistant, with latitude to independent judgment and decision-making, has the following responsibilities:

Enter voucher documents received by mail, in person and other correspondence in the VEU Master Log.
Complete transmittals voucher enrollments for distribution to enrollment specialists.
Issue transfer vouchers to enrolled parents upon request.
Issue new vouchers to eligible child welfare families upon request.
Manage VEU mailbox.
Provide customer service to families and providers that visit the CFWB Reception Area.
Respond enrollment-related inquiries from parents, child welfare agencies, providers and programs made in-person, by phone/voice mail messages and in writing/electronic communication.
Check portal email folder and Vanguard folder for duplicates and children already enrolled with the requested provider.
Complete entries and upload documents into the Portal from the vouchers submitted to the Vanguard folders each Tues and Thurs
Scan and index vouchers to HRA 1 Viewer.
Update enrollment status in the log from VEU staff daily logs.

ADDITONAL INFO:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 720815.
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted

COMMUNITY ASSISTANT - 56056

Minimum Qualifications

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Save

Job ID

720815

Posted until

07/29/2026

Title code

56056

Civil service title

COMMUNITY ASSISTANT

Title classification

Non-Competitive-5

Business title

Enrollment Assistant

Experience level: Experienced (non-manager)

Job level

Number of positions

Work location

66 John Street, New York, Ny

Category: Social Services

Enrollment Assistant

Apply Now

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community assistant jobs in manhattan, ny

Enrollment Assistant

Mailroom Clerk

COMMUNITY ASSISTANT

Community Assistant - International Community High School (07X334)

Records Clerk

Receptionist

Appeals Bureau: Trial Preparation Assistant, Level I

Assistant House Manager – 1 year of I/DD experience req'd

Assistant House Manager – 1 year of I/DD experience req'd

Assistant House Manager – 1 year of I/DD experience req'd

Assistant House Manager – 1 year of I/DD experience req'd

Records Clerk

Trial Division (GCB) -Trial Preparation Assistant, Level I

Receptionist - Trial Division (GCB)

Community Assistant – Franklin Delano Roosevelt High School (Bilingual Spanish Preferred) (20K505)

Civil Litigation Bureau - Trial Preparation Assistant, Level I

Assistant Director, Sexual Violence Response

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Enrollment Assistant

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Public Service Loan Forgiveness

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Additional Information

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