Top 199 Helpdesk technician Jobs in Manhattan, Ny

IT SUPPORT TECHNICIAN
Callen-Lorde Community Health Center —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Commuter assistance
- Disability insurance
Quick Apply
Level 1 Desktop Support Technician
Elmcor Youth & Adult Activities Inc —Queens, NY
- $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technician
NEOVERA LLC —New York, NY
- $110,000 - $115,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
Quick Apply
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Helpdesk Technician
Fountain House —New York, NY
- $22.36 an hour
- Full-time
- Office
- Windows
- Residential
Quick Apply
IT Help Desk Technician
BrainStation —New York, NY
- $60,000 - $80,000 a year
- Google Workspace
- Research
- 1 year
- Health insurance
- Parental leave
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11d
IT TECHNICIAN
ATG Entertainment Limited —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
IT Technician
Visentry LLC —Englewood, NJ
- Full-time
- Mid-level
- Communication skills
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IT Support Specialist
Qureos Inc —New York, NY
- $35 - $55 an hour
- Full-time
- Mid-level
- Office
- In-person
Analyst, Service Desk Technician
Revantage Corporate Services, LLC —New York, NY
- $74,000 - $93,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
4d
Part-Time Helpdesk Technician
Alvanon, Inc. —Manhattan, NY
- $25 - $30 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer Science
Quick Apply
6d
Part-Time Technology Support Technician
Javits Center —New York, NY
- $25 an hour
- Part-time
- Software troubleshooting
- System design
- Mid-level
Quick Apply
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Helpdesk Technician
DEPT OF CITYWIDE ADMIN SVCS —New York, NY
- $71,434 - $82,149 a year
- Full-time
- Data analysis skills
- Windows
- Microsoft Office
- Loan forgiveness

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helpdesk technician jobs near manhattan, ny

IT SUPPORT TECHNICIAN

Callen-Lorde Community Health Center -
New York, NY

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Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Asset management
Endpoint Security
Knowledge management
Customer communication
Computer science
Mobile device support
Bachelor's degree in information technology
Computer Science
IT user and group management
Healthcare IT hardware components
Associate's degree in computer science
IT asset management
Software deployment
Laptop (troubleshooting support)
Vendor coordination
HIPAA
Healthcare information & network security
Mid-level
Windows
Incident Escalation
Printer (troubleshooting support)
Microsoft Office
Health information security
Help files
Incident response
Cultural competency
Patch management
Associate's degree in information technology
Internal employee customer service
Productivity software support

Full Job Description

About Us:

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

Our Mission:

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

About the Role:

The IT Support Technician is the first point of contact for technical support across Callen-Lorde’s clinical and administrative teams. Reporting to the Supervisor of Information Technology, this role provides hands-on support for day-to-day hardware, software, and network issues in a fast-paced healthcare environment. This position plays a key role in ensuring a stable, secure, and reliable technology experience for staff and patients while delivering responsive, customer-focused service.

Key Responsibilities:

As an IT Support Technician, your responsibilities will include:

End User Support & Troubleshooting

Provide technical support for desktops, laptops, printers, mobile devices, and peripherals
Respond to support tickets, troubleshoot issues, and escalate complex problems as needed
Support Microsoft 365, user accounts, password resets, and access requests
Assist with basic support for EHR systems, telephony, and collaboration tools
Deliver professional, service-oriented support to all staff and departments

Device Deployment & Asset Management

Configure, image, and deploy workstations and mobile devices
Maintain accurate inventory of hardware and assigned equipment
Support workstation moves, office setups, and refresh initiatives
Ensure standard configurations across all devices

Operations & Infrastructure Support

Assist with networking, printing, and connectivity issues
Monitor and report recurring technical problems
Coordinate with vendors and provide onsite support as needed
Support conference room and audiovisual technology

Documentation & Process Improvement

Document issues, resolutions, and procedures in the ticketing system
Maintain knowledge base articles and user guides
Follow IT policies, standards, and escalation protocols

Cybersecurity & Compliance

Support cybersecurity practices and endpoint protection efforts
Assist with antivirus monitoring, patching, and device compliance
Escalate suspicious activity or security incidents
Support MFA, password security, and access verification
Ensure compliance with HIPAA and organizational security standards

Collaboration & Service Excellence

Partner with internal teams, vendors, and stakeholders
Support organizational initiatives and site projects

Work Schedule:

This is a full-time and hybrid position.

Benefits:

Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

Qualifications (Education, Certifications, Experience, Skills, Language)

Associate or bachelor’s degree in information technology, Computer Science, or related field preferred but not required.
2–4 years of IT support or help desk experience preferred but not required.
Experience supporting Windows workstations, Microsoft 365, printers, and endpoint devices.
Basic understanding of networking, cybersecurity, and troubleshooting methodologies.
Prior experience in a healthcare or social services setting and/or a non-profit organization highly desirable.
Effective communication skills with patients, colleagues, and other healthcare professionals.
Ability to handle multiple tasks and work under stress in a dynamic environment, managing patient care needs effectively.
Collaborate effectively within a team environment, supporting colleagues and contributing to shared goals
High degree of professionalism, reliability, and sound judgment.

Desired Characteristics

Demonstrate cultural competence and the ability to work respectfully and effectively with diverse populations.
Commitment to continuous learning and professional development.
Commitment to community-based healthcare and supporting health equity initiatives.
Commitment to the mission of Callen-Lorde.

Quick Apply

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helpdesk technician jobs in manhattan, ny

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