Top 1656 Service administrator Jobs in Manhattan, Ny

Field Service Client Administrator - NY
aventiv —East Elmhurst, NY
- $23.26 - $26.52 an hour
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
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Administrative Assistant
OFFICE OF THE MAYOR —Manhattan, NY
- $75,000 a year
- Full-time
- Research
- Mid-level
- Office
Program Administrator
New York University —New York, NY
- $72,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- University
14d
Property Administrator
CBRE —New York, NY
- $36.10 - $47.84 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
13d
Department Administrator
New York University —New York, NY
- $72,000 - $80,000 a year
- Full-time
- Hybrid work
- School experience
- Word processing
- Writing skills
Office Administrator
DEPARTMENT OF FINANCE —Manhattan, NY
- $77,071 - $88,632 a year
- Full-time
- Microsoft Excel
- Research
- Office
- Work from home
- Loan forgiveness
Administrator Service of Process
Law Debenture Corporate Service Inc. —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
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9d
Program Administrator - Composition, Performance, Arts Education
New York University —New York, NY
- $71,498.66 - $87,387.24 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Master's degree
7d
Senior Stock Administrator
Modus Closing —New York, NY
- $100,000 - $111,000 a year
- Oracle
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
Fitness Test Administrator (PRN)
Concentric Methods —New York, NY
- $36.51 an hour
- PRN
- CPR Certification
- Mid-level
- High school diploma or GED
- 401(k) matching
PROGRAM ADMINISTRATOR
Agency DEPT. OF HOMELESS SERVICES —Manhattan, NY
- $90,282 - $145,261 a year
- Full-time
- Licensed Clinical Social Worker
- Office
- Bachelor's degree
- Loan forgiveness
Customer Service Administrator (Seasonal)
Major League Baseball —New York, NY
- $22.00 - $22.50 an hour
- Seasonal
- Spanish
- English
- Office
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2d
Administrative Assistant - HR
Nomura —New York, NY
- $85,000 - $110,000 a year
- Mid-level
- Office
- 3 years
- Paid time off
- Parental leave
Service Administrator
Anticimex North America —New York, NY
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Document Control Administrator – Healthcare
SRE ENGINEERING DPC —New York, NY
- $90,000 - $140,000 a year
- Full-time
- 5 years
- Senior level
- Communication skills
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Program Administrator, Startup Accelerator Program
New York University —New York, NY
- $76,500 - $93,500 a year
- Full-time
- Customer service
- Word processing
- Mid-level
Graduate Program Administrator
New York University —New York, NY
- $70,000 - $77,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Master's degree
13d
Lease Administrator
Barnes & Noble, Inc. —New York, NY
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- 5 years
- Paid parental leave
- Paid holidays
Project Administrator
New York University —New York, NY
- $75,816 - $92,664 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- University
Executive Administrator
Cushman & Wakefield —New York, NY
- $85,000 - $100,000 a year
- Overtime
- Microsoft Outlook
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
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11d

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Field Service Client Administrator - NY

aventiv -
East Elmhurst, NY

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Job Details

$23.26 - $26.52 an hour

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Excel
High school diploma or GED
Productivity software
Technical Proficiency

Full Job Description

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!

Aventiv Technologies – Where your future awaits - YouTube (https://www.youtube.com/watch?v=eXLNwQg5Y3g)

Job Purpose: The role of the Field Service Client Administrator (FSCA) - NY is to develop a trusted advisor relationship with facility staff members. To establish him or herself as the point of contact for managing the day-to-day services and support needs of their assigned area and seek to improve customer loyalty and satisfaction. Provide quality and timely customer service to various audiences associated with correctional facilities, Securus personnel, and partners. Perform minor maintenance and repair on kiosks, telecommunication equipment, associated computers, networking, and electronic equipment. Ensure data integrity and proper system functionality of all Securus onsite products.

Essential Duties:

Primary representative between on-site facility personnel, Account Management & other Securus personnel

Research issues reported by Agency staff members to achieve resolution or escalation to the appropriate department

Assist, monitor, and or issue escalations as needed with other internal departments.

Communicate internally all client requests and issues to facilitate resolution

Open, address, resolve, and track heat tickets and advise customers and Securus Personnel of service affecting issues

Required to maintain partnership and regular communication with Account Management

Maintain a high level of client satisfaction through outstanding customer service and support.

Required to attend onsite meetings as designated by facility leadership

Perform basic Technical Support functions (password resets and handouts, user setup, etc.) and basic product training as needed or requested by the customer.

Travel to neighboring facilities within an assigned region, sometimes with minimal lead time, as a backup.

Assist Tech Support in the maintenance of computer hardware, software, and other equipment by providing troubleshooting results

Perform Kiosk maintenance (keyboard, USB replacement, camera adjustment, etc.)

Oversee rollout of services for newly acquired clients to align both parties’ interests

Manages and maintains assigned company inventories and assets (tablets, accessories, tools, parts inventory, laptops, etc.)

Distribute tablets and accessories to approved incarcerated individuals

Collect and track customer statistics and trends that may assist in determining future account behavior and opportunities.

Understanding systems, training, and support needs for assigned client base & referring them to our Account Manager and internal Customer Training as needed.

Perform other duties as assigned.

Knowledge, Skills, and Abilities:

Excellent oral and written communication & presentation skills

Ability to communicate with co-workers and business contacts courteously and professionally.

Ability to develop ongoing rapport with clients and consumers and obtain relevant information

Ability to work under pressure, to meet deadlines, to deal positively with rejection and conflicts, as well as negative feelings about products.

Strong relationship management skills

Proven ability to manage multiple projects at a time while paying strict attention to detail

High degree of problem-solving, conflict resolution, and negotiation skills for both external and internal customers

Demonstrated ability to communicate, present, and influence effectively at all levels of the organization, including executive and C-level

Must be able to work in a fast-paced environment where problem resolution times are measured in hours.

Strong data/information analysis and integration skills.

Ability to effectively manage time and information with minimal supervision.

Excellent organizational and time management abilities

Ability to identify, prioritize, and respond to multiple conflicting tasks.

Ability to quickly adapt to change

Flexible and enthusiastic to learn new skills and problem-solving solutions

Uses small hand tools to make kiosk and/or video visitation repairs

Ability to travel up to 1 week with 2 weeks’ notice.

Proven ability to successfully draft and execute strategic account plans.

Must exhibit all the company’s cultural attributes

Minimum Qualifications:

High School Diploma or GED equivalent

Reliable transportation with the ability to travel from facility to facility

Have no family incarcerated in any local Correctional Facility

Proficiency in Microsoft Office (Word, Excel, PowerPoint), & capable of learning new technology

Ability to work well in an energized, fast-paced, entrepreneurial, and collaborative environment

Preferred Qualifications:

Relevant work experience in the technology or telecommunications industry

Physical Requirements:

While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.

Occasionally may need to reach, stoop, or kneel.

Salary and Benefits:

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

$23.26 - $26.52 /hr
Health Insurance
401(k)
Disability
Life Insurance
Paid Time Off
Voluntary Benefits

Aventiv Privacy Policy:

www.aventiv.com/privacy (http://www.aventiv.com/privacy)

Equal Employment Policy:

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

service administrator jobs in manhattan, ny

Field Service Client Administrator - NY

Administrative Assistant

Program Administrator

Property Administrator

Department Administrator

Office Administrator

Administrator Service of Process

Program Administrator - Composition, Performance, Arts Education

Senior Stock Administrator

Fitness Test Administrator (PRN)

PROGRAM ADMINISTRATOR

Customer Service Administrator (Seasonal)

Administrative Assistant - HR

Service Administrator

Document Control Administrator – Healthcare

Program Administrator, Startup Accelerator Program

Graduate Program Administrator

Lease Administrator

Project Administrator

Executive Administrator

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