Top 8557 Benefits representative Jobs in Manhattan Ny

Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Field Service Client Administrator - NY
aventiv —East Elmhurst, NY
- $23.26 - $26.52 an hour
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Claims Service Correspondent
MetroPlusHealth —New York, NY
- $55,000 - $64,518 a year
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
College Advisor
SBCSICA —Bronx, NY
- $65,000 - $110,000 a year
- Full-time
- Background check
- School experience
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Provider Network Specialist
US Family Health Plan @ SVCMC, Inc. —New York, NY
- $70,000 - $75,000 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
- Commuter assistance
- Paid holidays
Quick Apply
MEDICAID ELIGIBILITY VERIFICATION SPECIALIST
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $61,656 - $70,904 a year
- Full-time
- High school
- Data analysis skills
- Mid-level
- Loan forgiveness
- Food provided
SHELTER SUPPORT COORDINATOR
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $62,868 - $97,593 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Loan forgiveness
- Food provided
Data Entry/Registration Clerk
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $45,433 - $52,248 a year
- Full-time
- High school diploma or GED
- Clinic
- Bachelor's degree
- Wellness program
- Health insurance
PAYMENT PROCESSING SPECIALIST
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $62,868 - $72,298 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Loan forgiveness
- Food provided
Tenant Services Coordinator (CRE)
Cushman & Wakefield —New York, NY
- $34.74 - $40.87 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Customer Service Liaison, Bureau of Food Safety and Community Sanitation
Agency DEPT OF HEALTH/MENTAL HYGIENE —Manhattan, NY
- $61,656 - $70,904 a year
- Full-time
- High school
- Research
- Mid-level
- Wellness program
- Health insurance
Service Desk Agent
TECHNOLOGY & INNOVATION —Brooklyn, NY
- $70,364 - $80,919 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Analysis skills
- Loan forgiveness
Patient Navigator, Bureau of Public Health Clinics
DEPT OF HEALTH/MENTAL HYGIENE —Manhattan, NY
- $54,799 - $63,019 a year
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Wellness program
- Health insurance
1d
Benefits Coordinator
LAW DEPARTMENT —Manhattan, NY
- $72,595 - $92,976 a year
- Full-time
- Mid-level
- Office
- Finance
Patient Service Representative I
Integrated Medical Professionals PLLC —New York, NY
- $22 - $24 an hour
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Assistant Insurance Fund Services Representative
State of New York - Insurance Fund, State —New York, NY
- $57,413 - $69,061 a year
- Full-time
- Remote
- Background check
- Mid-level
- Associate's degree
- Paid holidays
- Health insurance
4d
Health Services Patient Advocate
Building Service 32BJ Benefit Funds —New York, NY
- $62,974.18 - $65,276.85 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
Quick Apply
3d
ASSOCIATE RETIREMENT BENEFITS EXAMINER, LEVEL 1
NYC EMPLOYEES RETIREMENT SYS —Brooklyn, NY
- $55,102 - $79,332 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Loan forgiveness
2d
CUSTOMER SERVICE MONITOR
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $44,545 - $51,227 a year
- Full-time
- Research
- Office
- 3 years
- Loan forgiveness
- Food provided
Front Desk Representative
Phoenix House of New York —Long Island City, NY
- $20.48 - $30.67 an hour
- Full-time
- Addiction Medicine
- Outpatient experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative

Dual Fuel Corp -
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$66,300 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Customer service
English
HVAC
Customer support

Full Job Description

Dual Fuel Company LLC is an integrated energy services provider delivering boiler/burner installations, heating controls, boiler monitoring, and 24/7 emergency service to residential and commercial buildings across the New York City metropolitan area. Our Service division manages more than 400 active service agreements, and our proprietary Axxon platform gives customers real-time visibility into their heating systems. When a building loses heat in January, we are the company that answers — and this role is the voice they hear first.

The Role

This is not a call-center job. You will own the full lifecycle of every service call you touch — from first ring to final report — coordinating customers, property superintendents, and field technicians in real time while keeping NYC boiler compliance paperwork accurate and on schedule. The pace is fast, the stakes are real (heat and hot water for occupied buildings), and the bar is high. We are looking for someone who takes genuine pride in running a tight operation and being the person the team relies on.

Heating season (roughly October through May) is when this role matters most. Call volume rises sharply, no-heat emergencies take priority, and the team counts on steady, focused execution. Extended days may be required during heating season, particularly during emergency events. If you do your best work when it counts, you'll fit right in.

What You'll Own

Customer Service & Call Management

▪ Answer incoming service requests promptly, professionally, and courteously — and own each one through to resolution.

▪ Document customer concerns, service needs, and building details with complete accuracy; enter every service request into the system correctly so jobs run without friction.

▪ Schedule emergency service work directly with customers and property superintendents, triaging urgency and setting clear expectations.

▪ Verify technicians have completed service calls and that recommendations and follow-up actions are documented — nothing falls through the cracks on your watch.

▪ Compile and send detailed job reports upon service completion, and follow up with customers to confirm satisfaction.

▪ Procure equipment quotes from plumbing and heating supply houses and prepare repair estimates for customers.

▪ Review technicians' service notes and add clarity where needed before anything reaches a customer.

▪ Master the Axxon controls platform and confidently support customers who use it.

▪ Review completed service invoices for customer billing.

▪ Create, review, and schedule maintenance services in accordance with customer agreements.

Compliance

▪ Complete and track NYC boiler compliance paperwork with zero tolerance for missed deadlines.

Team Communication

▪ Keep the team continuously updated on job statuses, issues, and resolutions via Slack and internal tools.

▪ Maintain constant, clear communication with field technicians to resolve concerns during service calls in real time.

Who Thrives Here

We hire for ownership, not just experience. The people who succeed at Dual Fuel:

▪ Treat every service call as their responsibility until it is closed — no hand-offs into the void, no "that's not my job."

▪ Stay composed and decisive when five urgent things happen at once.

▪ Sweat the details: clean documentation, accurate data entry, deadlines met without reminders.

▪ Communicate directly and professionally with everyone from building superintendents to field mechanics.

▪ Spot broken processes and fix them instead of working around them.

If you prefer a slower pace, narrowly defined duties, or minimal accountability, this role is not the right fit — and that's okay. We would rather be honest up front.

Qualifications

▪ Proven experience in customer service, dispatch, or operations coordination — ideally in a trades, facilities, or service-business environment.

▪ Excellent verbal and written communication skills.

▪ Exceptional organization and attention to detail; able to manage multiple priorities under pressure.

▪ Proficiency with ERP/field-service systems (BuildOps a strong plus) and Slack.

▪ HVAC, boiler, or building-systems exposure a plus; degree in Mechanical Engineering a plus.

Why Dual Fuel

▪ High-trust, high-accountability team where strong performers are noticed, developed, and promoted.

▪ Real responsibility from day one — you run your desk; we don't micromanage people who deliver.

▪ Modern tools (BuildOps, Slack, Axxon) and a company that invests in doing service the right way.

▪ Stable, growing 100+ person company with a 400+ agreement service base and decades of NYC-metro relationships.

Job Type: Full-time

Pay: $66,300.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Experience:

HVAC office: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

benefits representative jobs in manhattan ny

Customer Service Representative

Field Service Client Administrator - NY

Claims Service Correspondent

College Advisor

Provider Network Specialist

MEDICAID ELIGIBILITY VERIFICATION SPECIALIST

SHELTER SUPPORT COORDINATOR

Data Entry/Registration Clerk

PAYMENT PROCESSING SPECIALIST

Tenant Services Coordinator (CRE)

Customer Service Liaison, Bureau of Food Safety and Community Sanitation

Service Desk Agent

Patient Navigator, Bureau of Public Health Clinics

Benefits Coordinator

Patient Service Representative I

Assistant Insurance Fund Services Representative

Health Services Patient Advocate

ASSOCIATE RETIREMENT BENEFITS EXAMINER, LEVEL 1

CUSTOMER SERVICE MONITOR

Front Desk Representative

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