Top 72 Customer success specialist Jobs in Manila Ar

Transportation Scheduling Specialist Lead
Majestic Steel USA, Inc. —Blytheville, AR
- Hybrid work
- Microsoft Excel
- Oracle
- 5 years
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3d
Member Solutions Specialist - Blytheville
Success Credit Union —Blytheville, AR
- Online Application
- Experience equivalent to degree accepted
- 1 year
- Associate's degree
- Paid holidays
- Dental insurance
Technical Support Specialist
FMH Conveyors —Jonesboro, AR
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Tuition reimbursement
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Sales - Salaried Store Manager-Paragould, AR
Russell Cellular- Authorized Verizon Dealer —Paragould, AR
- From $680 a week
- Weekends as needed
- Mid-level
- In-person
- Retail management experience
- Paid holidays
- Health insurance
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Shop Technician
RNR Tire Express —Blytheville, AR
- Full-time
- Clean driving record
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
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Delivery Technician
Rent One —Paragould, AR
- $14.50 - $15.50 an hour
- Full-time
- Maintenance
- No experience needed
- Driver's License
- AD&D insurance
- Paid holidays
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1d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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11d
ROI Medical Records Specialist
MRO Corporation —United States
- $16 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
ServiceNow Director - Remote working USA or NJ, IL or Dallas Texas, USA
Platform 6 Ltd —United States
- $240,000 a year
- Remote
- 7 years
- Travel
- Senior level
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Transportation Scheduling Specialist Lead

Majestic Steel USA, Inc. -
Blytheville, AR

Quick Apply

Job Details

3 days ago

Qualifications

Stakeholder engagement
Pricing analysis experience within transportation industry
Team leadership
Coaching
Logistics customer service
Freight rate negotiation
Logistics data analysis
Load securement
Change management
Team development
Schedule management
Carrier selection for distribution operations
Mentoring
Market analysis reporting
Logistics vendor relationship management
Operational excellence initiatives
Productivity software
Logistics compliance
Hours of Service (HOS) regulations
Technical Proficiency
Cargo securement protocols
Freight brokerage customer service

Full Job Description

At Majestic Steel, we're more than a steel service center—we're a team of problem solvers, innovators, and relationship builders. As a Lead Transportation Scheduling Specialist, you'll lead transportation operations by coordinating complex logistics, strengthening carrier partnerships, and ensuring freight moves safely, efficiently, and on time. If you thrive in a fast-paced environment, enjoy solving challenges, and are passionate about delivering exceptional service, this is your opportunity to make an impact.

Essential Duties and Responsibilities

Coordinate daily transportation activities across open deck (flatbed, step deck, etc.) lanes to ensure customer deliveries are executed efficiently and on time.

Serve as the primary escalation point for complex transportation, delivery, and carrier service issues, applying advanced judgment to achieve effective results.

Build and maintain strategic relationships with transportation providers, brokers, and logistics partners; ensure capacity, reliability, and competitive pricing.

Lead carrier recruitment, qualification, onboarding, and ongoing performance management, developing a carrier network that supports company growth objectives.

Negotiate transportation rates, service agreements, and capacity commitments across freight modes; drive cost-effectiveness while maintaining service standards.

Oversee team TMS utilization; ensure consistent, accurate load entry, status management, and reporting.

Manage and coordinate complex flatbed moves; ensure compliance with load securement and tarping requirements.

Analyze freight market trends and identify opportunities to improve service levels, capacity availability, and transportation costs.

Partner closely with Sales, Operations, and Customer Service to proactively address customer transportation requirements.

Mentor and coach Transportation Scheduling Specialists; provide day-to-day technical guidance and support professional development.

Generate and analyze transportation performance reports; identify trends and communicate findings to the Transportation Manager.

Ensure compliance with company policies, carrier agreements, and applicable DOT and FMCSA regulations.

Support implementation of transportation technology and continuous improvement initiatives.

Lead special projects and strategic transportation initiatives as assigned.

Education, Training and Experience Requirements

5 - 7 years of progressive experience in transportation, logistics, brokerage, or supply chain operations (job knowledge, skill, performance, and responsibility are weighted more than tenure).
3 or more years of carrier development, carrier relations, or freight brokerage experience.
Demonstrated proficiency with TMS platforms (MercuryGate, Oracle TMS, or equivalent) and load board tools (DAT, Truckstop.com).
Demonstrated expertise in open deck freight coordination, preferably in a steel or metals market.
Demonstrated success negotiating rates, developing carrier networks, and resolving complex transportation challenges.
Proficient in Microsoft Office Suite, with advanced Excel skills preferred for data analysis and reporting.

Knowledge, Skills and Abilities Requirements

Exceptional verbal, written, and interpersonal communication skills with the ability to influence and align stakeholders across all levels of the organization.
Advanced analytical skills with the ability to interpret TMS data, freight market trends, and carrier performance metrics; translate findings into solutions.
Demonstrated ability to mentor, coach, and develop team members, fostering accountability and a high-performance culture.
Expert-level knowledge of freight modes, equipment types, and load securement requirements for steel and metals distribution.
Advanced negotiation skills; proven ability to secure competitive market rates, manage capacity challenges, and resolve carrier disputes effectively.
Customer-focused mindset with a track record of resolving complex, high-stakes transportation issues professionally.
Deep knowledge of DOT and FMCSA compliance, Hours of Service (HOS), carrier qualification standards.
Strong ability to lead through change in a dynamic, high-volume logistics environment; proactively drives process improvements.
Excellent organizational skills with the ability to manage team workflows, multiple strategic priorities, and competing deadlines simultaneously.
Highly self-directed and accountable; models ownership and follow-through for the broader team.

Preferred Qualifications

Bachelor's degree in Business, Supply Chain, Logistics, Transportation Management, or a related field; or an equivalent combination of education and relevant professional experience.
CLTD (Certified in Logistics, Transportation and Distribution), APICS, or equivalent supply chain certification.
Experience with freight analytics, carrier scorecard platforms, or ERP-integrated transportation modules.
Familiarity with steel distribution, metals service center, or industrial manufacturing logistics environments.
Experience developing or delivering logistics training programs, SOPs, or process documentation.
Knowledge of lean or continuous improvement methodologies as applied to transportation operations.

Supervisory Responsibility

No direct supervisory responsibilities.
Provides informal mentoring and technical guidance to Transportation Scheduling Specialists.
Provides work direction, day-to-day coaching, training, and technical guidance to Transportation Scheduling Specialists

Additional

Must be able to work outside normal business hours/days as needed.
Must be able to travel occasionally (up to 5%).
Proven ability to work efficiently and effectively from a home office setting.

Majestic Steel is America’s domestic supply chain provider for rolled steel and we’re ready to tackle America’s housing, infrastructure, job, and sustainability challenges now and into the future. The steel industry is only as strong as the women and men on the factory floor. That’s why we’re elevating workers, communities, and technologies together, and growing our business in regions across the US where we can do the most good.

At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer success specialist jobs in manila ar

Transportation Scheduling Specialist Lead

Member Solutions Specialist - Blytheville

Technical Support Specialist

Sales - Salaried Store Manager-Paragould, AR

Shop Technician

Delivery Technician

Construction Technical Specialist - Autodesk FORMA ( ACC )

ROI Medical Records Specialist

ServiceNow Director - Remote working USA or NJ, IL or Dallas Texas, USA

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