Top 4 Customer care coordinator Jobs in Mankato, Mn

Client Care Coordinator
Freedom Home Care LLC —Mankato, MN
- $50,000 - $55,000 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Dental insurance
- Paid time off
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Patient Support Coordinator - OB/GYN
Mankato Clinic —Mankato, MN
- $17.15 - $23.95 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
- Profit sharing
- Wellness program
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7d

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Patient Support Coordinator - OB/GYN
Mankato Clinic —Mankato, MN
BLS (CPR) certification must be obtained within 90 days of hire. Excellent telephone communications and keyboarding skills. Part-time 60 hours/pay period.
$17.15 - $23.95 an hour
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7d

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Central Auth Coord - HHH
Ohio Living —Westerville, OH
The Central Authorization Coordinator coordinates and processes all new and extended cases within the workflow of the Central Authorization Department through…
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Scheduling Coordinator
OhioHealth —Columbus, OH
Scheduling Functions: Screens and directs telephone calls, scheduling patients services for all Centers. Customer Service: Screens and directs calls within…

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Client Care Coordinator

Freedom Home Care LLC -
Mankato, MN

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Do you thrive in a fast-paced environment where every detail matters and every connection makes a difference? Freedom Home Care is seeking a highly organized, compassionate, and service-driven Client Care Coordinator to join our team at our Mankato headquarters.

This vital role serves as the operational heartbeat of our care team—coordinating caregiver schedules, maintaining accurate client and employee data, and acting as a key liaison between clients, families, and caregivers. The ideal candidate brings strong administrative skills, exceptional communication, and a genuine passion for helping others.

If you’re energized by meaningful work, teamwork, and making a real impact behind the scenes, this role was built for you.

Key Responsibilities

Scheduling & Coordination

Develop and manage caregiver schedules for new and existing clients, ensuring consistent, high-quality coverage
Monitor and adjust daily schedules in real time to accommodate changes, call-offs, and urgent needs
Serve as the primary point of contact for day-to-day scheduling communications with clients and caregivers
Maintain scheduling accuracy in our home care software system (Axis Care), including caregiver logs, shifts, and client profiles

Operational Support

Ensure timely system updates to support accurate payroll and billing
Participate in the after-hours/on-call rotation to provide scheduling support outside of business hours as needed
Assist with general office operations, including answering phones, greeting visitors, and supporting administrative projects

Client & Caregiver Relations

Build and maintain positive, professional relationships with caregivers, clients, and families
Provide support and encouragement to caregivers while promoting reliability, accountability, and compassion
Actively contribute to a collaborative, mission-driven, and respectful team culture

Qualifications

High school diploma or equivalent required; additional education in healthcare or business a plus
Previous experience in scheduling, healthcare administration, or home care preferred
Proficient in Microsoft Office Suite and comfortable using scheduling platforms
Excellent verbal and written communication skills
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Professional presence with a positive attitude and strong customer service skills
Flexibility and resilience when responding to unexpected scheduling changes and urgent needs

Preferred Attributes

Initiative and ownership mindset
Strong organizational and time management skills
Calm, solution-focused problem solver
Compassionate, respectful, and dependable
Team-oriented with a service-driven heart

Compensation & Benefits

Competitive salary based on experience
Paid Time Off (PTO)
SIMPLE IRA retirement plan with company match
Health, Dental, and Vision Insurance
Professional development opportunities
Internal growth and advancement potential

Join Our Team

At Freedom Home Care, we believe exceptional client care starts with strong internal systems and empowered teams. As a Client Care Coordinator, you’ll play a crucial role in making that happen—supporting caregivers, strengthening client relationships, and helping our mission come to life every day.

If you’re motivated by meaningful work and want to be part of a local organization that values integrity, service, compassion, and excellence, we invite you to apply.

Apply today and become part of the heart behind the care.

Pay: $50,000.00 - $55,000.00 per year

Quick Apply

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customer care coordinator jobs in mankato, mn

Client Care Coordinator

Patient Support Coordinator - OB/GYN

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