Top 115 Customer service representative Jobs in Mansfield, Oh

Customer Operations Representative
R.S. Hanline & Company, Inc. —Shelby, OH
- $53,000 - $65,000 a year
- Dry van
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Customer Service Representative - State Farm Agent Team Member
Brian Gates - State Farm Agent —Ontario, OH
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Account and Operations Coordinator
Skybox Packaging, LLC —Mansfield, OH
- Mid-level
- Office
- Administrative experience
Quick Apply
7d
Convenience Store Customer Service Representative - Ontario
BellStores —Ontario, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
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Convenience Store Customer Service Representative - Hayesville
BellStores —Ashland, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
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Convenience Store Customer Service Representative - Galion
BellStores —Galion, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
Quick Apply
Convenience Store Customer Service Representative - Ashland East
BellStores —Ashland, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
Quick Apply
Convenience Store Customer Service Representative - Ashland West
BellStores —Ashland, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
Quick Apply
Convenience Store Customer Service Representative - Fredericktown
BellStores —Fredericktown, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
Quick Apply
Bank Teller/Customer Service Representative
First Federal Bank of Ohio —Shelby, OH
- Full-time
- Customer service
- Basic math
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Pharmacy Customer Service Associate
Walgreens —Mansfield, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Mechanics Bank-Ohio —Lexington, OH
- Full-time
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Kyle Pauley - State Farm Agent —Lexington, OH
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
1d
Pro Customer Service/Sales
Home Depot —Mansfield, OH
- $15 - $17 an hour
- Entry level
- Commercial
Customer Service/Sales
Home Depot —Mansfield, OH
- $15 - $18 an hour
- Entry level
Customer Experience Specialist (Automotive/Administrative)
Bill Harris Dealerships —Ashland, OH
- $17 - $20 an hour
- Online Application
- Dealership
- Driver's License
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
14d
Customer Care Consultant
Jushi —Mansfield, OH
- Part-time
- Spanish
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
Commercial Lines CSR
The Misch Group —Mansfield, OH
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Inside Sales / Customer Service Associate
Energy Technologies, Inc. —Mansfield, OH
- Customer service
- Entry level
Customer Service Representative
SUNLITE TANNING AND STORAGE —Mansfield, OH
- From $12 an hour
- Part-time
- No experience needed
- Cleaning
- Computer skills
Quick Apply

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Customer Operations Representative

R.S. Hanline & Company, Inc.
Shelby, OH

Quick Apply

Job Details

$53,000 - $65,000 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Company Overview:
The Hanline Group is a food manufacturing, logistics and supply chain solution organization comprised of six different operating companies. Each company is dedicated to a specific value proposition within a certain industry. Together, these companies work with and assure continuity of supply for the nation’s most reputable food and supply chain outlets.

R.S. Hanline & Company Inc., founded in 1986 in Shelby, Ohio, is one of the nation’s largest and most trusted fresh produce suppliers delivering fresh-cut value added, specialty and locally grown products to some of the most reputable food service, retail, food manufacturing and wholesale distribution companies in the United States.

Entourage Trucking, formerly known as Trade Wind Express, an asset-based transportation division with two hubs in Shelby, Ohio and Cedar Rapids, Iowa. Trade Wind Express was founded by R.S. Hanline & Company in 1987.

Entourage Freight Solutions, founded in 2013, is an industry leader and a true 3PL in navigating refrigerated freight as well as dry freight and the expedited markets with more than 8,000 carriers in our vast network.

Hanline Fresh, founded in 2016, increasingly specializes in servicing customers by adding to the network of strategic sourcing & supply partners across all major fresh produce commodities.

Hanline Frozen Foods, founded in 2020 in Romulus, Michigan, is a premium supplier of All-Natural, IQF, and Ready-to-Eat Ingredients to some of the most reputable food service, retail, food manufacturing and wholesale distribution companies in the United States.

Vidalia Valley has been a trusted name in fresh produce since its founding in 1983. Originally known as Manning Farms, Vidalia Valley specializes in processing, repacking, and distributing high-quality whole peeled Vidalia onions, industrial ingredients, and IQF vegetables.

Division:
R.S. Hanline & Co. Inc

Location:
Shelby, OH

Position Title:
Customer Operations Representative

Position Summary:
The Customer Operations Specialist serves as the primary operational partner for assigned customers, ensuring exceptional service, proactive communication, and seamless execution across R.S. Hanline. This role is responsible for managing day-to-day customer operations while continuously seeking opportunities to enhance the customer experience, improve service outcomes, and solve complex challenges.

Through operational excellence, collaboration, and a deep understanding of customer needs, the Customer Operations Specialist plays a key role in strengthening customer relationships, driving customer retention, and contributing to the continued success of both the customer and R.S. Hanline.

Responsibilities:

Serve as the primary point of contact and operational partner for assigned customers, building trusted relationships through exceptional service, communication, and follow-through.

Enter, validate, and manage customer orders while ensuring accuracy in pricing, order adjustments, documentation, and fulfillment requirements.

Monitor orders through fulfillment and delivery, proactively communicating updates, delays, risks, or service changes to internal and external stakeholders.

Develop a deep understanding of assigned customers' business needs, priorities, and operational requirements to proactively identify risks, solve challenges, and support customer success.

Act as a liaison between customers and internal departments to ensure alignment and effective resolution of customer concerns.

Apply critical thinking and sound business judgment to evaluate customer requests, operational challenges, and opportunities to improve service and customer outcomes.

Partner with customers and internal stakeholders to support accounts receivable efforts, including collections, deductions, pricing disputes, claims resolution, and payment reconciliation.

Analyze customer activity and service trends to identify opportunities for continuous improvement and customer retention.

Document customer interactions, service issues, and resolutions while maintaining accurate records within company systems.

Qualifications:

High school diploma or equivalent required; associate’s degree preferred.

1+ year of customer service, logistics, or related experience; food manufacturing experience preferred.

Strong communication, organizational, and problem-solving skills.

Proficiency in Microsoft Office and ERP/order management systems.

Benefits:

401(k) or Roth IRA with fully vested 4% match

Health, Dental, & Vision insurance

Flexible schedule

Paid time off

Floating holidays

Competitive environment

Growth opportunity

Voluntary life insurance, short & long term disability, etc.

Company paid life insurance policy

Quick Apply

Refine Your Search

customer service representative jobs in mansfield, oh

Customer Operations Representative

Customer Service Representative - State Farm Agent Team Member

Customer Account and Operations Coordinator

Convenience Store Customer Service Representative - Ontario

Convenience Store Customer Service Representative - Hayesville

Convenience Store Customer Service Representative - Galion

Convenience Store Customer Service Representative - Ashland East

Convenience Store Customer Service Representative - Ashland West

Convenience Store Customer Service Representative - Fredericktown

Bank Teller/Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Pro Customer Service/Sales

Customer Service/Sales

Customer Experience Specialist (Automotive/Administrative)

Customer Care Consultant

Commercial Lines CSR

Inside Sales / Customer Service Associate

Customer Service Representative

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