Top 4642 Care associate Jobs in Mansfield, Ma

Customer Care Specialist
New England Ice Cream Corporation —Norton, MA
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Resident Care Assistant- Full-Time (32+hrs) 3pm-11pm Shift
All American Assisted Living at Wrentham —Wrentham, MA
- From $17.50 an hour
- Weekends as needed
- Background check
- Vital signs
- Patient monitoring
- Health insurance
- Dental insurance
Quick Apply
Personal Shopper (In-Store)
Walmart —Brockton, MA
- $16 - $29 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Sales Associate
Petco —Foxborough, MA
- $16 - $22 an hour
- Part-time
- Merchandising
- In-person
- Communication skills
- Health insurance
- 401(k)
Checkout Team Associate
Walmart —Brockton, MA
- $16 - $29 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Store Associate
CVS Health —Easton, MA
- $15 - $22 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
Task Associate
Ulta Beauty, Inc. —Foxborough, MA
- $17 - $25 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
Receiving Clerk
Bass Pro Shops —Foxborough, MA
- $17.00 - $19.75 an hour
- Part-time
- Heavy equipment operation
- Merchandising
- Basic math
- Paid holidays
- Dental insurance
11d
Retail Merchandise Associate
TJ Maxx —South Easton, MA
- $16.25 - $16.75 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
12d
PCA - Patient Care Associate
Sturdy Health —Attleboro, MA
- $17.64 - $26.58 an hour
- Part-time
- Vital signs
- Ability to walk for extended periods
- Adults
- Health insurance
- Dental insurance
Customer Service Associate - Temporary
Walgreens —Foxborough, MA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Food Service Associate (Part-Time)
Ikea us —Stoughton, MA
- $19.91 - $28.12 an hour
- Part-time
- Merchandising
- Food service experience
- 1 year
- Paid parental leave
- Paid holidays
Support Associate
Tory Burch —Wrentham, MA
- $16 - $19 an hour
- Part-time
- Fair chance
- Entry level
- Employee discount
Customer Service and Childcare Associate (Part-Time)
Ikea us —Stoughton, MA
- From $19.50 an hour
- Part-time
- Background check
- Pass drug screening
- Cash register
- Paid parental leave
- Paid holidays
5d
Patient Placement Coordinator
Sturdy Health —Attleboro, MA
- $23.71 - $36.14 an hour
- Part-time
- Hospital
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Guest Coordinator
Ulta Beauty, Inc. —Foxborough, MA
- $17 - $25 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Dental insurance
- Paid time off
Dishwasher The Residence at Five Corners
LCB Senior Living —Easton, MA
- $16.50 - $19.50 an hour
- Part-time
- Ability to walk for extended periods
- Residential
- Ability to sit for extended periods
- Paid holidays
- Dental insurance
Quick Apply
13d
Pharmacy Customer Service Associate
Walgreens —Foxborough, MA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Stocker
Walmart —Brockton, MA
- $16 - $29 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Retail Associate, PT - Nike Wrentham (14-29 hours/week)
Nike —Wrentham, MA
- $18.50 an hour
- Part-time
- 18 years or older
- Entry level
- Commuter assistance
- Paid holidays

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Customer Care Specialist

New England Ice Cream Corporation -
Norton, MA

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
Vision insurance

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Call center experience
Computer literacy
Spreadsheets
High school diploma or GED
Typing
Associate's degree
Account management
Office phone management
Quality data entry
Customer data entry

Full Job Description

The Customer Care Specialist is responsible for managing and expediting the day-to-day requests and issues that customers may have regarding orders, asset maintenance, immediate need of product and any other support tasks. This position provides exceptional support to our customers regarding delivery issues, special projects, routing requests, inventory issues, orders, recommending products, and more. The Customer Care Specialist makes complex decisions in managing projects, manages accounts, follows up, and facilitates effective communication between departments. The goal of a Customer Care Specialist is to proactively assist and advocate for our customers while driving sales for the business. Each Specialist plays a vital role in accomplishing the daily and long-term goals of the Customer Care team.

Essential Duties and Responsibilities

Maintain excellent customer service with both external and internal customers.
Ability to remain positive, empathetic, and professional during times of customer stress.
Maintain composure under pressure and proactively handle customer and internal issues/problems with minimal supervision.
Answer a high volume of incoming calls and make outgoing calls regarding all aspects of orders and deliveries.
Take initiative to upsell product and be able to make recommendations to customers.
Follows through on all requests/orders to ensure accuracy and timely delivery.
Handle complaints, confidently provide appropriate solutions and alternatives and maintain consistent and timely follow up with customers.
Take initiative in multi-department communication and coordination, providing additional information to the routing, accounting and sales departments regarding deliveries and orders.
Compile reports and troubleshoot quantity discrepancies between stock and records.
Maintain records of customer interactions, inquiries, comments, and complaints as necessary.
Maintain strict confidentiality of sensitive financial and customer information.
Perform general office duties including handling mail, filing, photocopying, faxing, and maintaining files and records.
Ability to be proactive and anticipate the needs of the other associates.
Ability to work independently and take responsibility for accounts.
Ability to multitask work while taking high volume inbound calls and making high volume outbound calls daily.
Additional duties as assigned.

Education and Experience

High school diploma or equivalent required.
Associate degree preferred.
Minimum 3-5yrs call center experience preferred.
Account Management preferred.
Experience in a corporate setting desirable.
Sales experience preferred.
Excell and computer experience required.

Skills/Qualifications

A good understanding of basic computer skills and the ability to learn how to use proprietary software. Proficient in MS Office Programs: Excel, Outlook and Word.
Proven data entry and phone skills are required.
Ability to think logically to provide answers to customer questions as well as resolutions for various issues that may arise.
Strong multi-tasking, follow-through, and organizational skills with the ability to pay close attention to detail.
Strong professional and proven written, verbal, and interpersonal communication skills.
Must be able to work effectively and clearly one-on-one and in groups; must be a quick, concise writer, able to write in a direct, effective manner.
Knowledge and experience in Distribution and/or in the Ice Cream/Food industry a plus.
Ability to interact confidently and proactively with all levels and departments within the company, including coordinating with field personnel.
Ability to address customers calmly when they are stressed or upset as well as be assertive when needed.

Training Required

Self-directed and on-the-job training

Working Environment

Internal office work environment (cubical)
Extensive verbal and computer work

Physical Demands

Routinely required to sit, walk, talk, see, hear, and move about the office facilities.
Routinely required to keyboard and manipulate small and large objects.

Salary:

Compensation for this position will be determined based on experience, education, and other relevant factors.

Equal Opportunity Employer:

New England Ice Cream Corporation is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We welcome disabled applicants to request any reasonable accommodations necessary to facilitate their application process.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Education:

Associate (Preferred)

Experience:

Call Center: 3 years (Required)
Customer Service: 3 years (Preferred)
Account Management : 1 year (Preferred)
Microsoft Excel: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

care associate jobs in mansfield, ma

Customer Care Specialist

Resident Care Assistant- Full-Time (32+hrs) 3pm-11pm Shift

Personal Shopper (In-Store)

Sales Associate

Checkout Team Associate

Store Associate

Task Associate

Receiving Clerk

Retail Merchandise Associate

PCA - Patient Care Associate

Customer Service Associate - Temporary

Food Service Associate (Part-Time)

Support Associate

Customer Service and Childcare Associate (Part-Time)

Patient Placement Coordinator

Guest Coordinator

Dishwasher The Residence at Five Corners

Pharmacy Customer Service Associate

Stocker

Retail Associate, PT - Nike Wrentham (14-29 hours/week)

I want to receive the latest job alert for care associate in mansfield, ma

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