Top 6 Assistant hotel manager Jobs in Mansfield, Oh

Manager Team Lead
Best Western Mansfield Ohio —Mansfield, OH
- $12 - $13 an hour
- Full-time
- Mid-level
- Hotel
- Organizational skills
- Employee discount
- Opportunities for advancement
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Front Desk Agent
Hampton Inn Ashland —Ashland, OH
- $13 - $15 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
3d
NIGHT AUDITOR
Quality Inn Mansfield —Mansfield, OH
- $12 an hour
- Weekends as needed
- Mid-level
- Office
- 3 years
Quick Apply
5d
Housekeeper
Hampton Inn Ashland —Ashland, OH
- $14 - $15 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
9d

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General Manager- Cherry Valley Hotel
Schulte Hospitality Group —Newark, OH
Ensuring a safe and secure environment for all guests and associates. Maintaining relationships with contractors, vendor and suppliers.
$165,000 - $195,000 a year
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Hotel General Manager
Keystone Star Management —Mansfield, OH
Oversee effective use of hotel resources and breakfast/guest supply inventory. The General Manager (GM) is responsible for the oversight of all aspects of hotel…
$40,000 - $60,000 a year
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3d

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$50,000 - $65,000 a year
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assistant hotel manager jobs near mansfield, oh

Manager Team Lead

Best Western Mansfield Ohio -
Mansfield, OH

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Job Details

Full-time
$12 - $13 an hour

Benefits

Employee discount
Opportunities for advancement

Qualifications

Confidential information handling

Full Job Description

Benefits:

Employee discounts
Free uniforms
Opportunity for advancement
Training & development

Job Description

The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols.

ESSENTIAL JOB FUNCTIONS:

This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed.

Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs.

Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc.
Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings.
Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline.
make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized.
When applicable for a specific property, book group functions and meeting room space.
May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager
Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival.
Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests.
Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures.
Operate the hotel key control system while strictly following all key safety & security procedures.
Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the caller’s need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company’s policies which ensure sensitive guest information and privacy is maintained.
Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest’s need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program.
Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory.
Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times.

MINIMUM SKILL REQUIREMENTS:
This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment.

This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency.

Job Type: Full-time

Job Location:

Mansfield, OH

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assistant hotel manager jobs in mansfield, oh

Manager Team Lead

Front Desk Agent

NIGHT AUDITOR

Housekeeper

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