General Manager – StretchLab Mansfield
Location: Mansfield, TX
Position Type: Full-Time
About StretchLab
StretchLab is the industry leader in one-on-one assisted stretching, helping people move better, feel better, and live healthier lives. Through customized flexibility and mobility programs delivered by highly trained Flexologists, we provide a premium wellness experience that keeps our members moving.
Position Summary
We're looking for a leader who is passionate about building a successful business and developing a high-performing team. The right person must have an entrepreneurial mindset, be a true self-starter, and be comfortable taking ownership of studio growth, sales goals, and the overall customer experience.
The General Manager leads by example, creates a culture of accountability, and is passionate about developing both people and the business.
Key Responsibilities
Sales & Revenue Growth
- Drive monthly membership sales and recurring revenue.
- Lead membership consultations and sales presentations.
- Meet and exceed monthly and annual revenue goals.
- Monitor KPIs and implement action plans to improve studio performance.
- Ensure consistent lead follow-up and conversion.
Team Leadership
- Recruit, hire, onboard, and develop Flexologists and Sales Associates.
- Coach team members through regular one-on-ones and performance reviews.
- Create a positive, high-performance culture built on accountability and teamwork.
- Schedule staff to maximize sales opportunities and member experience.
Studio Operations
- Oversee daily studio operations.
- Maintain scheduling, payroll, inventory, and reporting.
- Ensure compliance with StretchLab operating standards and brand expectations.
- Maintain a clean, organized, and welcoming studio environment.
Member Experience
- Deliver an exceptional five-star member experience.
- Build lasting relationships with members.
- Address member concerns professionally and promptly.
- Drive member retention through outstanding service and consistent communication.
Marketing & Community Outreach
- Build relationships with local businesses and community organizations.
- Execute grassroots marketing initiatives and referral programs.
- Support studio social media efforts and local events.
- Develop partnerships that increase brand awareness and membership growth.
Qualifications
- Minimum of 2 years of management experience.
- Proven success leading sales teams and achieving revenue goals.
- Strong leadership, coaching, and communication skills.
- Excellent organizational and time-management abilities.
- Experience in fitness, wellness, retail, hospitality, or membership-based businesses preferred.
- Comfortable using CRM systems and business management software.
- Ability to work flexible hours, including occasional evenings and weekends.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
