At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Senior Director, Food Safety
Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON
We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems
You will...
- Develop and implement comprehensive food safety and quality strategies aligned with company objectives
- Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
- Lead the food safety teams at up to 10 HF sites across the continent.
- Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders
- Drive continuous improvement initiatives to enhance food safety culture and operational excellence
Additionally You will…
- Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
- Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
- Proactively conduct risk assessments and execute effective, appropriate control measures.
- Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
- Oversee quality control laboratory operations, testing protocols, and analytical methods.
- Define and enforce quality specifications, standards, and robust performance metrics.
- Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
- Manage and lead swift product recalls and critical crisis response procedures when necessary.
- Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
- Ensure integrity of documentation control and record-keeping systems.
- Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
- Build talent through strategic training, personalized coaching, and professional development programs.
- Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
- Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
- Drive the implementation of new technologies and digital solutions for advanced quality management.
- Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.
- Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
- Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
- Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products
- Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
- Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
- Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency
At a minimum, you have...
- Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
- 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
- Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
- Strong understanding of food microbiology, chemistry, and processing technologies
- Experience leading multifunctional teams, managing organizational change and strong people development skills
- Superior analytical skills and operational modeling capabilities
- Demonstrated ability and hunger to deliver impact
- Ability to travel up to 50% of the time
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Newark, NJ Pay Range
$183,000—$205,000 USD
This position is also eligible for the HelloFresh equity plan.
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
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HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
