Top 1434 Sales lead Jobs in Mantua, Oh

Director of Client Success
NCS Credit —Cleveland, OH
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
Quick Apply
Sales Manager
TQL —Akron, OH
- Full-time
- Customer service
- Mid-level
- Office
- Relocation assistance
- Health insurance
Quick Apply
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Sales - Interior Design
Fish Furniture —Cleveland, OH
- Part-time
- Merchandising
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Off Road Automotive Sales Manager
Auto Expedition —Chagrin Falls, OH
- $65,000 - $105,000 a year
- Full-time
- Management
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
11d
Store Crew
7-Eleven —Mantua, OH
- $12.00 - $16.08 an hour
- Ability to lift 50 pounds
- Fair chance
- Entry level
- Paid holidays
- 401(k)
General Manager Starbucks Great Lakes Travel Plaza $55K Plus Bonus
Applegreen USA Welcome Centers Central Services —Broadview Heights, OH
- $55,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Senior level
- Ability to stand for extended periods
- Health insurance
- Dental insurance
8h
Inside Sales Representative (On-site)
RFI Technology Solutions —Twinsburg, OH
- $43,000 - $50,000 a year
- Full-time
- Oracle
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative
R-S Matco LLC —Hudson, OH
- $55,000 - $65,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Territory Sales Consultant, Beachwood
IGS Energy —Beachwood, OH
- $5,000 a month
- 8 hour shift
- Clean driving record
- Driver's License
- Driving
- Wellness program
- Mileage reimbursement
Quick Apply
13h
Business Development Representative
Sims Buick-GMC-Nissan —Warren, OH
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Territory Account Manager
Ohio Business Machines —Cuyahoga Falls, OH
- From $40,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
3d
Shopkeeper
Walden —Aurora, OH
- From $18 an hour
- Part-time
- Customer service
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Advertising Sales Representative
Benjamin Media, Inc. —Richfield, OH
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Sales - Interior Design
Fish Furniture, LLC —Cleveland, OH
- Part-time
- Merchandising
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Agency Development Coach
FX Insurance Agency LLC —Independence, OH
- $70,000 - $71,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Opportunities for advancement
Quick Apply
Sales Manager B2B
Eimmie, Plushible & Brands —Cleveland, OH
- $56,990.47 - $150,000.00 a year
- Full-time
- Office
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
Licensed Insurance Representative
Scott McEvoy Insurance Agency —Cleveland, OH
- $75,000 - $100,000 a year
- Contract
- Hybrid work
- Background check
- In-person
- Communication skills
Quick Apply
Sales Professional
SUMMIT TOYOTA OF AKRON —Akron, OH
- $58,210 - $125,000 a year
- Full-time
- Microsoft Office
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
General Sales Manager
Refloor —Valley View, OH
- Full-time
- Residential
- Continuous improvement
- Mentoring
17h

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Director of Client Success

NCS Credit -
Cleveland, OH

Quick Apply

Job Details

Full-time

Qualifications

Managing customer accounts
Customer retention strategy
Phone communication
Account development
Team development
Client growth strategy
CRM system proficiency
Customer growth strategy
Account management

Full Job Description

Description:

NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability. We provide superior service and customized solutions to meet the needs of our clients and an engaging and collaborative work environment focused on growth for our employees. We are a TEN-year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country!

Reports To: Chief Revenue Officer

Department: Client Success

FLSA Status: Exempt

Job Summary: The Director of Client Success is a strategic and hands-on leader responsible for developing and leading a scalable client success organization that drives customer retention, adoption, expansion, and overall client satisfaction. Reporting to the Chief Revenue Officer (CRO), this role oversees Client Support, Customer Success Management, Renewals, Inside Sales/Expansion, and Customer Insights & Analytics, ensuring a seamless and value-driven post-sale customer experience. Partnering closely with Sales, Marketing, Product, Operations, and Technology teams, the Director of Client Success will leverage data, metrics, and best practices to maximize customer outcomes, strengthen long-term client relationships, and support the company's growth objectives.

Requirements:

Essential Responsibilities:

Develop and execute the overall Client Success strategy, operating model, and organizational structure.
Establish department goals, KPIs, dashboards, and reporting to measure customer and business outcomes.
Lead Customer Success, Client Support, and Inside Sales teams, including talent development and career pathing.
Create scalable customer engagement, onboarding, adoption, retention, renewal, and expansion programs.
Drive customer adoption, value realization, satisfaction, and long-term success with NCS solutions.
Develop customer health scoring, success plans, risk identification, and proactive retention strategies.
Own renewal strategy, forecasting, retention programs, and Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) performance.
Identify and execute upsell, cross-sell, and account growth opportunities in partnership with Sales and Marketing.
Leverage customer data and insights to predict retention and growth outcomes, monitor trends, and support strategic decision-making.
Serve as the voice of the customer and collaborate cross-functionally to improve the customer experience, resolve issues, and influence products and services.
Other duties as assigned.

Competencies

Strong communication, collaboration, and executive presentation skills.
Strong analytical skills with the ability to leverage data to drive decisions.

Education, experience, certifications

Bachelor's degree or equivalent experience.
7+ years of experience in Customer Success, Client Services, Account Management, Professional Services, or related customer-facing leadership roles.
3+ years of people leadership experience.
Proven experience building or transforming customer-facing teams and processes.
Experience managing customer retention, renewals, and growth initiatives.
Experience utilizing CRM and customer success technologies.

Preferred qualifications

Experience within SaaS, fintech, B2B services, credit, construction, or risk management industries.
Experience implementing customer health scoring and customer lifecycle programs.
Background leading multi-functional post-sale organizations.
Experience creating customer success metrics, dashboards, and forecasting models.

Physical and mental demands

Ability to communicate effectively in person, via phone, and email
Manual dexterity
Near visual acuity
Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse

NCS Credit is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. In accordance with the Americans with Disabilities Act (ADA), NCS Credit provides reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please contact [email protected]

Quick Apply

Refine Your Search

sales lead jobs in mantua, oh

Director of Client Success

Sales Manager

Customer Service Manager

Sales - Interior Design

Off Road Automotive Sales Manager

Store Crew

General Manager Starbucks Great Lakes Travel Plaza $55K Plus Bonus

Inside Sales Representative (On-site)

Business Development Representative

Territory Sales Consultant, Beachwood

Business Development Representative

Territory Account Manager

Shopkeeper

Advertising Sales Representative

Sales - Interior Design

Agency Development Coach

Sales Manager B2B

Licensed Insurance Representative

Sales Professional

General Sales Manager

I want to receive the latest job alert for sales lead in mantua, oh

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