Top 948 customer service representative Jobs in manvel tx

Personal Injury Law Firm Client Intake Manager
Mostyn Law Firm —Houston, TX
- $30 - $38 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Health insurance
- Dental insurance
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SALES / CUSTOMER SERVICE REPRESENTATIVE
Lumber Company —Houston, TX
- $17 - $22 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
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9d
Insurance Sales and Customer Service Agent
Firstpro Insurance Group —Sugar Land, TX
- $50,000 - $85,000 a year
- Email
- Background check
- Spanish
- English
- Paid holidays
- Paid time off
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18h
Customer Service Representative - Insurance Agency
Ehrman Murphy & Co. LLP —Hedwig Village, TX
- From $50,000 a year
- Full-time
- Computer literacy
- Office
- Organizational skills
- Health insurance
- Dental insurance
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6d
Sales/Customer Service Specialist
Maraki, Inc. —Houston, TX
- $750 - $2,250 a week
- Full-time
- Customer service
- US work authorization
- In-person
- Flexible schedule
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Sales Greeter/CSA-Customer Service Attendant
Rich's Car Wash —Manvel, TX
- $11 - $13 an hour
- Full-time
- Sales
- Maintenance
- English
- Paid time off
- Employee discount
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Customer Service Representative (Loan Consultant I)
Lendmark Financial Services —Missouri City, TX
- $20 - $24 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Pearland, TX
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Customer Service Associate I
Dollar Tree —Pearland, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Store Customer Service Specialist
Sherwin-Williams —Manvel, TX
- $15.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
6d
Customer Service Associate
Walgreens —Pearland, TX
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
9d
Remote Customer Service Representative
Intellectt Inc —Houston, TX
- $20.00 - $22.55 an hour
- Contract
- Remote
- Computer literacy
- Analysis skills
- Typing
- Work from home
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Customer Service Specialist - Full Time - Remote
Datavant —Houston, TX
- $17.31 - $23.08 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Bachelor's degree
14d
Teleoperador Remoto
Aquavital —Pearland, TX
- $700 - $800 a week
- Part-time
- Flexible schedule
Quick Apply
Customer Service Representative
Crash Champions —Pearland, TX
- $10.00 - $24.65 an hour
- Full-time
- Organizational skills
- Entry level
Quick Apply
Client Success Associate
Onshore —Houston, TX
- $100,000 - $120,000 a year
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health savings account
Customer Service Representative
PetSuites —Pearland, TX
- Part-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - Work From Home (Multiple Locations) | 2026
WTW —Houston, TX
- From $16.50 an hour
- Overtime
- Remote
- High school diploma or GED
- Fair chance
- Entry level
- Paid training
- Flexible spending account
Quick Apply
6d
Customer Service Coordinator
Genesys —Houston, TX
- $29 an hour
- Evenings as needed
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
Airport Agent - Ramp and Customer Service (HOU)
Envoy Air Inc. —Houston, TX
- $15 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance

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customer service representative jobs near manvel tx

Personal Injury Law Firm Client Intake Manager

Mostyn Law Firm -
Houston, TX

Quick Apply

Job Details

Full-time
$30 - $38 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Personal injury law
Team development
Team management
Law office
Call center management

Full Job Description

Position Overview

Mostyn Law Firm is seeking a Client Intake Manager to lead, develop, and drive performance within our intake department.

This is not a passive administrative role. This position is responsible for owning intake performance, improving conversion, coaching staff, and ensuring every potential client interaction is handled with urgency, structure, and professionalism. Our intake team is the front line of the firm and plays a critical role in case acquisition, client experience, and overall firm growth.

Applicants must provide specific metrics and examples in their responses to pre-screen questions. Vague or incomplete answers will not be considered.

What You Will Own

Lead and manage a team of Intake Specialists handling high call volume
Drive conversion performance from initial call to signed client
Coach, train, and develop staff through real-time feedback and call reviews
Establish and enforce intake standards, scripts, and workflows
Ensure speed-to-contact and follow-up execution across all leads
Monitor and report on key metrics, including:
Call volume
Conversion rates
Retained cases
Follow-up completion
Partner with Marketing and Pre-Lit teams to ensure lead quality and proper case qualification
Identify breakdowns in process and implement solutions quickly
Create accountability and consistency within the intake team

What Success Looks Like

Increased signed client rate and reduced missed opportunities
Consistent, structured call handling across the team
Strong follow-up discipline and reduced lead drop-off
Intake team that is coachable, accountable, and performance-driven
Clear visibility into intake metrics and performance trends

Who You Are

You have experience leading teams in high-volume call environments (call center, intake, client services, etc.)
You are performance-driven and comfortable being accountable to numbers
You know how to coach people, not just manage them
You are organized, decisive, and solution-oriented
You move with urgency and expect the same from your team
You can balance client empathy with operational efficiency
You are comfortable working in a fast-paced, high-growth environment

Preferred Experience

3+ years in team leadership or supervisory role
Background in call center, intake, or client-facing operations
Experience working with KPIs, reporting, and performance tracking

Legal intake or personal injury experience is a plus, but not required

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many intake specialists have you directly managed at one time? What was the team size and structure?
What was your team’s average lead-to-signed conversion rate?
How quickly were new leads expected to be contacted in your prior role?
Your team’s conversion rate drops significantly in one week. What are your first 3 steps within 24 hours?
What is the highest lead-to-signed conversion rate you have personally managed or achieved? If you do not know this number, explain why.
Walk me through how you convert a qualified lead on the first call, including how you handle hesitation and get the client signed without requiring an office visit.
What was your team’s lead-to-signed conversion rate? What was your average speed-to-lead, and what specific actions did you take to improve both?
One of your intake specialists is converting at 8% while the team average is 20%. What exact steps do you take in the first 48 hours to fix it?
Describe a time you had to address low conversion performance. What were the metrics, what actions did you take, and what was the result?
A new lead has not been contacted in 15 minutes. What do you do immediately, and what system do you have in place to prevent this from happening?
What specific results have you produced in a conversion-driven environment, and how did you achieve them?

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in manvel tx

Personal Injury Law Firm Client Intake Manager

SALES / CUSTOMER SERVICE REPRESENTATIVE

Insurance Sales and Customer Service Agent

Customer Service Representative - Insurance Agency

Sales/Customer Service Specialist

Sales Greeter/CSA-Customer Service Attendant

Customer Service Representative (Loan Consultant I)

Customer Service Representative (Bilingual)

Customer Service Associate I

Store Customer Service Specialist

Customer Service Associate

Remote Customer Service Representative

Customer Service Specialist - Full Time - Remote

Teleoperador Remoto

Customer Service Representative

Client Success Associate

Customer Service Representative

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Customer Service Coordinator

Airport Agent - Ramp and Customer Service (HOU)

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