Top 1633 Customer representative Jobs in Maple Grove Mn

Client Service Representative ll
Highland Bank —Maple Grove, MN
- $26 - $41 an hour
- Full-time
- Microsoft Outlook
- Research
- Office
6d
Customer Service Representative
Graybar Electric Company, Inc. —Brooklyn Park, MN
- From $24 an hour
- Full-time
- Associate's degree
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
Liftly Garage —Minneapolis, MN
- $25.11 - $30.24 an hour
- Full-time
- Office
- In-person
- Entry level
Quick Apply
8d
Patient Service Coordinator
Children's Minnesota —Maple Grove, MN
- $20.00 - $28.03 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
11d
In-Office Customer Care Rep
Lennar —Plymouth, MN
- $19.15 - $34.00 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Paid parental leave
- Health insurance
Customer Support Representative II
LANTRONIX —Plymouth, MN
- $25.00 - $28.84 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative - Associate
Graco —Dayton, MN
- $18.46 - $32.26 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
Customer Experience Representative
Allina Health System —Coon Rapids, MN
- $22.04 - $30.01 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- 16+ years old
- Disability insurance
- Health insurance
Patient Services Representative - Twin Cities Orthopedics
Twin Cities Orthopedics —Plymouth, MN
- $18.77 - $27.82 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental insurance
Quick Apply
Rental Coordinator (On-Site)
Ziegler CAT —Dayton, MN
- $49,900 - $73,900 a year
- Full-time
- Inventory management
- High school diploma or GED
- In-person
- Paid parental leave
- Health savings account
Customer Service Representative
Triangle —Brooklyn Park, MN
- $23 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Elite Roofing Sales Representative (1099)
Midwest Roof and Solar —Minneapolis, MN
- $80,000 - $150,000 a year
- Full-time
- Sales
- Mid-level
- In-person
- Flexible schedule
- Referral program
Quick Apply
Full-Time Luxury Sales Representative
Stauer —Burnsville, MN
- $50,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Entry Level Assistant Manager
Minnesota Sales Group —Bloomington, MN
- $850 - $1,500 a week
- Full-time
- Background check
- In-person
- Entry level
Quick Apply
2h
Sales Representative
Anytime Bar Supplies —Brooklyn Park, MN
- $25 - $35 an hour
- Part-time
- Background check
- Research
- Mid-level
Quick Apply
5d
Sales Representative (Used Auto Parts)
MN Home Solutions, Inc —Maple Grove, MN
- $50,000 - $95,000 a year
- Overtime
- Spanish
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
Quick Apply
7d
Sales Representative + Sign-on Bonus
DaBella —Plymouth, MN
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Sales Representative/Technician
AgroEcoPower, Inc. —Minnesota
- $60,000 - $90,000 a year
- Temporary
- Sales
- Customer service
- Computer literacy
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Fiber Optic Sales Representative – Residential Market
True Light Services LLC —Minneapolis, MN
- $80,000 - $120,000 a year
- Online Application
- No experience needed
- Residential
- Driver's License
- Flexible schedule
Quick Apply
Jr Sales
C-Axis Inc —Maple Plain, MN
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
9d

I want to receive the latest job alert for customer representative in maple grove mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer representative jobs near maple grove mn

Customer Service Representative jobs in Brooklyn Park, MN

Sales Representative jobs in Minneapolis, MN

Customer Service Representative jobs in Minneapolis, MN

Sales Representative jobs in Plymouth, MN

Customer Service Representative jobs in Maple Grove, MN

Sales Representative jobs in Brooklyn Park, MN

Customer Experience Representative jobs in Coon Rapids, MN

Sales Representative jobs in Minnesota

Sales Representative jobs in Burnsville, MN

Patient Services Coordinator jobs in Atlanta, GA

Patient Access Representative Night jobs in Houston, TX

Patient Navigator jobs in Cincinnati, OH

Patient Services Coordinator jobs in Owatonna, MN

Patient Services Coordinator jobs in Round Rock, TX

Targeted Service Coordinator jobs in Idaho

Patient Services Coordinator jobs in Vestal, NY

Customer Service Representative jobs in Winston Salem, NC

Non Customer Facing jobs in Kansas City, MO

Customer Service Representative jobs in Lewisville, TX

Bottle Service jobs in Marietta, GA

Client Service Representative ll

Highland Bank -
Maple Grove, MN

Apply Now

Job Details

Full-time
$26 - $41 an hour
6 days ago

Qualifications

Computer operation
Microsoft Outlook
Phone communication
Regulatory compliance
Industry knowledge of retail banking

Full Job Description

Job Description

SUMMARY: The Support Services Representative performs the customer support function to assist both internal and external customers with general banking, digital banking, and/or technical support type of inquiries. This position will be required to perform a variety of tasks that requires to hold expert knowledge in areas of banking operations, policies, procedures, and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned.

Customer Support

Answers incoming calls, respond timely to emails, voicemails, online chats, and customer service tickets for internal and external customers.
Researches, identifies, and resolves internal and external retail and/or commercial customer requests using all available resources.
Routes calls to appropriate resources.
Upholds customer security in accordance with established procedures and guidelines.
Recognizes, documents, and alerts management of trends in customer calls.
Ensures and provides quality service to both internal and external customers by following procedures, identifying alternative solutions, or escalating to IT or outside vendors, if needed.
Upsells products and services to retail and commercial customers.
Promptly provides solutions to meet the needs and address concerns, following up with customer to ensure resolutions.
Advocates for the Bank’s customers and assists them in identifying various fraud type situations, such as online banking/mobile banking scams, account takeovers situations, identifying elder abuse, bill pay fraud, ATM/debit card fraud, wire fraud, check fraud, mobile deposit fraud, etc.
Identifies and escalates issues to management.

Technical Services Help Desk Support

Provides technical support to retail and commercial customers as it relates to digital access for products, including but not limited to, digital banking, mobile banking, mobile deposit, bill payment, remote deposit, positive pay, wires, Automated Clearing House (ACH), merchant processing, lockbox etc.
Becomes a subject matter expert on all digital banking tools used by customers.
Provides assistance answering questions on functionality and any new functionality, when there are updates.

Other Duties

Handles the courier bags daily, including sorting and delivering all mail and filing the checks and deposits in trays for retention.
Assists in the review of mobile and ATM deposits for proper endorsements, legitimacy, accuracy, etc.
Reviews large dollar checks over $25,000 for signature, endorsement, and encoding.
Completes secondary review of debit card maintenance and debit card orders, as needed.
Supports with Critical File Maintenance Review.
Assists with Mobile Deposit enrollment approvals.
Updates procedures for all areas listed above or as needed.
Required to learn other tasks within the department to aid supportively and positively in the absence of a team member.
Potential to train peers on various job-related tasks, including but not limited to, mail processing, incoming emails from customers, mobile deposit review, etc.
Active participant during project implementation/deployment to include, but not limited to, new and existing technology, system upgrades, new products, and new services, while ensuring the Bank’s compliance with laws, regulations, and rules governing banking as well as the Bank’s internal policies.
Responsible for compliance with The Anti-Money Laundering/Bank Secrecy Act (AML/BSA), OFAC, Customer Information Policy (CIP) and Identity Theft Program to ensure ongoing risk assessment analysis as well as monitoring and reporting suspicious activity.
Serves as a flexible resource for retail banking operations by supporting branch staffing and service needs across the Saint Michael, Maple Grove, and Minnetonka locations, demonstrating the ability to perform a variety of customer-facing and operational responsibilities beyond the core duties of the Client Services position.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detail-oriented and able to handle multiple tasks at one time and meet deadlines.
Demonstrated knowledge and experience with online banking tools, ability to solve client issues related to both product features and technology used by customers.
Assertive, self-confident, self-motivated, and has the ability to work independently with little direction and supervision.
Demonstrated ability to effectively cope with accelerating change, learn rapidly, adapt quickly to changing situations, and respond promptly to changes and opportunities.
Strong customer service and interpersonal skills.
Ability to handle stressful situations appropriately.
Strong work ethic with a focus on quality and responsiveness, flexible personality, and team player.
Demonstrated ability to make effective use of information available and organize resources to meet goals.
Strong verbal and written communication skills, including telephone techniques.
A thorough knowledge of bank operations, products and services, and regulatory and statutory requirements.
Demonstrated personal computer skills, knowledge of various systems (i.e., Excel, Word, Outlook, etc.).
Must maintain a high level of knowledge and regulatory banking compliance in order to properly perform the duties of this position.

EDUCATION/EXPERIENCE
AA or BA degree preferred in Business Administration, Technology, Finance, Banking or related field.

Minimum of two years’ experience within the front line or backroom banking operations, technology, finance environment.

Pay: $26.00 - $41.00 per hour

Work Location: In person

Apply Now

Refine Your Search

customer representative jobs in maple grove mn

Client Service Representative ll

Customer Service Representative

Customer Service Representative

Patient Service Coordinator

In-Office Customer Care Rep

Customer Support Representative II

Customer Service Representative - Associate

Customer Experience Representative

Patient Services Representative - Twin Cities Orthopedics

Rental Coordinator (On-Site)

Customer Service Representative

Elite Roofing Sales Representative (1099)

Full-Time Luxury Sales Representative

Entry Level Assistant Manager

Sales Representative

Sales Representative (Used Auto Parts)

Sales Representative + Sign-on Bonus

Sales Representative/Technician

Fiber Optic Sales Representative – Residential Market

Jr Sales

I want to receive the latest job alert for customer representative in maple grove mn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected