Top 75 Guest service agent Jobs in Maple Valley, Wa

Guest Service Agent
Larkspur Landing Renton —Renton, WA
- $21.57 an hour
- Part-time
- Hotel
- High school diploma or GED
- Critical & Intensive Care
- Wellness program
- Commuter assistance
Guest Service Agent
Kimpton Hotels & Restaurants —Seattle, WA
- $22 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
3d
Front Desk Agent
Hilton Garden Inn Seattle Bellevue Downtown —Bellevue, WA
- $19.00 - $21.90 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.65 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
Guest Service Agent
Hersha Hospitality Management, LP —Renton, WA
- $21.57 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Larkspur Landing Bellevue —Bellevue, WA
- $20.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Critical & Intensive Care
- Wellness program
- Commuter assistance
3d
Front Desk Agent
Columbia Hospitality Inc —Snoqualmie, WA
- $22 an hour
- Full-time
- Front desk
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent Day Shift
Clarion Pointe Kent —Kent, WA
- From $19 an hour
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply
7d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Redmond, WA
- $19.00 - $21.17 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Snoqualmie Casino & Hotel —Snoqualmie, WA
- $23.67 - $24.85 an hour
- Part-time
- Bilingual
- Sanitation
- Hotel
- Free parking
- Disability insurance
Quick Apply
Overnight Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.20 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
Guest Service Agent
Puyallup Homewood Suites by Hilton —Puyallup, WA
- $17 - $20 an hour
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
11d
Part - Time Front Office Receptionist | Hotel Interurban
Columbia Hospitality Inc —Tukwila, WA
- $22 - $23 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
5d
Guest Service Agent
Stonebridge —Seattle, WA
- $24 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Hotel Guest Service Agent - Spark by Hilton
Kalyan Hospitality —SeaTac, WA
- $21 an hour
- Full-time
- Basic math
- Hotel
- Computer skills
3d
Guest Service Agent
Marriott Seattle Airport —Seattle, WA
- $22.01 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
9d
Front Desk Agent
MCR Hotels —SeaTac, WA
- $20.74 an hour
- Weekends as needed
- 18 years or older
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
Overnight Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.20 an hour
- Overnight shift
- 401(k)
- Paid time off
Guest Service Agent
Pyramid Hotel Group —Seattle, WA
- $23 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Paid holidays
- Disability insurance
11d
Front Desk Agent
Holiday Inn Express and Staybridge Suites —Federal Way, WA
- $18 - $20 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- 401(k)
- Paid time off
Quick Apply

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guest service agent jobs near maple valley, wa

Guest Service Agent

Larkspur Landing Renton -
Renton, WA

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Job Details

Part-time
$21.57 an hour

Benefits

Wellness program
Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Paid sick time

Qualifications

Customer complaint resolution

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

For hourly associates:
Eligible full-time associates (working 30 or more hours per week) can participate in a comprehensive rewards package, including various insurance, retirement, and time-off benefits. HHM Hotels offers Medical, Dental, and Vision coverage to employees and their qualifying dependents, along with a Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account, Company-Paid Life Insurance, with options for Supplemental Life and Accidental Death & Dismemberment (AD&D) insurance, plus voluntary Short-Term Disability, Long-Term Disability, Accident Insurance, Hospital Indemnity, and Critical Care coverage. Associates aged 21 and over are eligible for our 401(k) retirement plan with a company match of 35% of 5% up to 5%. PTO for nonexempt employees accrual begins on the first day of employment, and the rate varies based on continuous service: starting at 7 days (.0270 per hour or up to 56 hours) annually for associates with less than 6 years of service, increasing to 12 days (.0462 per hour or up to 96 hours) after 6 years, and 15 days (.0577 per hour or up to 120 hours) after 11 years. For paid sick leave, employees receive 5 sick days (40 hours) annually. Full-time employees are eligible for pay for 7 observed holidays. Other perks include an Employee Assistance Program (EAP), Commuter benefits, and HHM Hotel Travel Discounts.

For salary associates:
Eligible full-time associates (working 30 or more hours per week) can participate in a comprehensive rewards package, including various insurance, retirement, and time-off benefits. HHM Hotels offers Medical, Dental, and Vision coverage to employees and their qualifying dependents, along with a Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account, Company-Paid Life Insurance, with options for Supplemental Life and Accidental Death & Dismemberment (AD&D) insurance, plus voluntary Short-Term Disability, Long-Term Disability, Accident Insurance, Hospital Indemnity, and Critical Care coverage. Associates aged 21 and over are eligible for our 401(k) retirement plan with a company match of 35% of 5% up to 5%. PTO for exempt employees accrual begins on the first day of employment, and the rate varies based on continuous service: starting at 10 days days (.0385 per hour or up to 80 hours) annually for associates with less than 2 years of service, increasing to 12 days (.0462 per hour or up to 96 hours) after 2 years, 17 days (.0654 per hour or up to 136 hours) after 6 years, and 20 days days (.0770 per hour or up to 160 hours) annually for associates with more than 10 years of service. For paid sick leave, employees receive 5 sick days (40 hours) annually. Full-time employees are eligible for pay for 7 observed holidays. Other perks include an Employee Assistance Program (EAP), Commuter benefits, and HHM Hotel Travel Discounts.

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guest service agent jobs in maple valley, wa

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