Top 106 Customer service manager Jobs in Maplewood, Mn

Customer Service Account Manager
North Star Sheets —Cottage Grove, MN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative/Case Manager
Midwest Disability —Minneapolis, MN
- $16 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
8d
Talent Manager (Administrative & Customer Support)
Robert Half —Saint Paul, MN
- $45,000 - $60,000 a year
- Email
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Health savings account
Customer Service - Self Storage Manager
Public Storage —Inver Grove Heights, MN
- $17 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Talent Manager (Administrative & Customer Support)
Robert Half —Minneapolis, MN
- $43,000 - $61,000 a year
- Email
- Hybrid work
- Customer service
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
6d
Customer Service Manager - Order Management & Logistics
Carlson Store Fixtures —Brooklyn Park, MN
- From $70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Health savings account
- Health insurance
Quick Apply
8d
Customer Service - Self Storage Manager
Public Storage —Eagan, MN
- $17 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Customer Service – Self Storage Manager
Public Storage —Minneapolis, MN
- $17 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Customer Service - Self Storage Manager
Public Storage —Brooklyn Park, MN
- $17 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Manager, Customer Support (Remote)
Neumo Holdings LLC —Bloomington, MN
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
6d
Customer Support Operations Manager - State Program Administrator Manager
State of Minnesota - Revenue Dept —Saint Paul, MN
- $41.58 - $60.10 an hour
- Online Application
- Hybrid work
- Background check
- 3 years
- Supervising experience
- Paid parental leave
- Paid holidays
9d
Support Team Manager - Front Desk Operations (Evening)
ANIMAL EMERGENCY & REFERRAL CENTER OF MINNESOTA —Oakdale, MN
- $24 - $32 an hour
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
Quick Apply
Senior Customer Service Manager
Liberty Diversified International, Inc. —New Hope, MN
- $116,000 - $145,000 a year
- Full-time
- 7 years
- Oracle
- Office
- Profit sharing
- Health savings account
Quick Apply
Customer Support Assistant Director - Revenue Assistant Director 2
State of Minnesota - Revenue Dept —Saint Paul, MN
- $48.21 - $69.21 an hour
- Online Application
- Hybrid work
- Background check
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
12d
Service Desk Support Manager
Trusted Fraternal Life —Arden Hills, MN
- 7 years
- Experience equivalent to degree accepted
- In-person
Quick Apply
Manager of Customer Experience
Trafera LLC —Arden Hills, MN
- $95,000 - $120,000 a year
- Google Workspace
- Marketing
- 3 years
Quick Apply
Client Services Account Manager
Steris —Minneapolis, MN
- $93,000 - $100,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Team management
- Paid training
- Mileage reimbursement
Manager of Customer Experience
Trafera, LLC —Arden Hills, MN
- $95,000 - $120,000 a year
- Google Workspace
- Marketing
- 3 years
Supervisor, Technical Assistance Center
Boston Scientific —Arden Hills, MN
- $71,500 - $135,800 a year
- Spanish
- 5 years
- Engineering
13d
Customer Solutions Manager
RXO, Inc. —Minneapolis, MN
- $70,000 - $85,000 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Paid jury duty
- Health savings account

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Customer Service Account Manager

North Star Sheets -
Cottage Grove, MN

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Microsoft Outlook
Customer returns handling
Basic math
Word embeddings
High school diploma or GED
Typing
Office experience

Full Job Description

North Star Sheets, an affiliate of Schwarz Partners, and corrugated manufacturing industry leader currently has an exciting opportunity available for a Customer Service Account Manager in Cottage Grove, MN. The Customer Service Account Manager is responsible for building long-term relationships with customers by providing product and service information, and by resolving issues in a timely manner. This position will work closely with the sales, accounting, CSR’s and manufacturing personnel to meet customer needs.

ESSENTIALS JOB FUNCTIONS FOR THIS POSITION:

Oversee assigned customer accounts and respond to emails in a timely manner.
Responsible for processing orders (electronic and manual), receive, change or cancel customer purchase orders in a timely manner.
Assist in answering incoming phone calls, emails, and other forms of electronic communication.
Maintain customer records by updating account information as needed.
Serves as the primary liaison with sales, logistics/supply chain, and manufacturing personnel on the effective delivery of customer service.
Process credit memos, returns, and price deviations; Report feedback and/or corrective action back to customer, with manager approval.
Respond to customer questions and complaints in a professional manner. Direct complaints to the appropriate parties for immediate corrective action and resolution.
Provide follow up on all aspects of customer orders (order status, trim issues, anticipated delays etc.)
Track warehouse items to ensure availability and that agreed upon minimum/maximum levels are maintained; analyze monthly usages and re-stocking needs per customer.
Process farm out orders to other facilities.
Regular and predictable attendance.
Perform other duties as assigned.
Practice and enforce proper safety procedures.

REQUIRED EDUCATION / EXPERIENCE:

High school diploma or GED.
Minimum 2 years of customer service experience in an office setting.

PREFERRED EDUCATION / EXPERIENCE:

Degree in administrative, business or management preferred but not required.
Knowledge of the corrugated manufacturing industry process preferred.

REQUIRED SKILLS & ABILITIES:

Proficient in Microsoft Word, Excel, and Outlook.
Excellent typing and communication skills are essential.
Excellent communication skills – verbal and written.
Ability to add, subtract, multiply, divide in all units of measure.
Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
Possess a high degree of accuracy and analytical skills.

AS AN INDUSTRY LEADER NORTH STAR SHEETS OFFERS:

Year-round employment for job stability.
Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
Highly rewarding monthly Bonus program up to 21% your total monthly earnings! You are eligible for the Bonus program from your first day of employment!
Weekly pay.
10 Paid holidays.
Vacation time.
Upward mobility opportunities for growth, training, and career advancement!
A respectful, empowering, team-oriented and employee-friendly environment!
North Star Sheets truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

PHYSICAL DEMANDS:
Employees are regularly required to walk and talk and hear, stand, and sit.
Ability to perform 6+ hours of computer work with data entry daily.

WORK ENVIRONMENT:
Ability to work in a fast-paced environment as a team player.

If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team!

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

customer service manager jobs in maplewood, mn

Customer Service Account Manager

Customer Service Representative/Case Manager

Talent Manager (Administrative & Customer Support)

Customer Service - Self Storage Manager

Talent Manager (Administrative & Customer Support)

Customer Service Manager - Order Management & Logistics

Customer Service - Self Storage Manager

Customer Service – Self Storage Manager

Customer Service - Self Storage Manager

Manager, Customer Support (Remote)

Customer Support Operations Manager - State Program Administrator Manager

Support Team Manager - Front Desk Operations (Evening)

Senior Customer Service Manager

Customer Support Assistant Director - Revenue Assistant Director 2

Service Desk Support Manager

Manager of Customer Experience

Client Services Account Manager

Manager of Customer Experience

Supervisor, Technical Assistance Center

Customer Solutions Manager

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