Top 359 Customer support representative Jobs in Maplewood, Mn

Patient Services Representative - Surgery Center Front Desk
Twin Cities Pain Clinic —Maplewood, MN
- $21 - $23 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Free parking
- Paid training
Member Service Representative
Blaze Credit Union —Eagan, MN
- $25.20 - $29.50 an hour
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
- Dental insurance
- 401(k)
Customer Service Representative- 2nd Shift
Shamrock Group —Minneapolis, MN
- $18 - $20 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Maplewood, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Customer/ Technical Support Representative
ZAMCO —Lake Elmo, MN
- Full-time
- Mid-level
- Windows
- SQL
Patient Services Representative
Twin Cities Pain Clinic —Woodbury, MN
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Paid training
- Health savings account
Customer Service Representative (Admin)
Martin Brower —Fridley, MN
- $26.50 an hour
- Full-time
- Customer service
- High school diploma or GED
- Entry level
Quick Apply
Customer Service Specialist
Westshore Home —Minneapolis, MN
- $25 - $27 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Health savings account
- Paid holidays
Quick Apply
1d
Veterinary Receptionist / Client Service Representative
Carver Lake Veterinary Center —Woodbury, MN
- $18 - $22 an hour
- Weekends as needed
- 1 year
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
HOM FURNITURE —Oakdale, MN
- $17 - $18 an hour
- Full-time
- High school diploma or GED
- Ability to lift 25 pounds
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Contact Center Rep | Flex
Allianz —Minneapolis, MN
- $43,000 - $47,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Office
- Health savings account
- Health insurance
Front Desk Part Time
Planet Fitness - PF Baseline Fitness —Saint Paul, MN
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative - Acute Care
Baxter —Saint Paul, MN
- $51,200 - $70,400 a year
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Employee stock purchase plan
14d
Customer Enablement Representative
Ergotron, Inc. —Eagan, MN
- $20 - $23 an hour
- Remote
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Account Services Representative
U.S. Bank National Association —Minneapolis, MN
- $25.63 - $34.18 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
6d
Customer Service Representative I
City of Minneapolis —Minneapolis, MN
- $28.80 - $35.01 an hour
- Full-time
- Background check
- Research
- Office
- Commuter assistance
- Paid parental leave
3d
Front Desk Mornings
Planet Fitness - PF Baseline Fitness —Saint Paul, MN
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Administrative Assistant I
City of Maple Grove, MN —Maple Grove, MN
- $67,385.76 - $89,529.44 a year
- Full-time
- Word processing
- Writing skills
- Office
6d
Customer Service Rep II
Binks US LLC —Shoreview, MN
- $24 - $30 an hour
- Full-time
- Mid-level
- Analysis skills
- Mentoring
Patient Services Representative
Midwest Ear, Nose & Throat Specialists —Vadnais Heights, MN
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
5d

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Patient Services Representative - Surgery Center Front Desk

Twin Cities Pain Clinic -
Maplewood, MN

Apply Now

Job Details

Full-time
$21 - $23 an hour

Benefits

Free parking
Paid training
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Active listening
Phone communication
HIPAA
Medical scheduling
High school diploma or GED
Attention to detail
Ability to follow instructions
Medical terminology
Medical receptionist

Full Job Description

Position Title: Patient Services Representative – ASC

Supervisor: ASC Nurse Manager

FLSA Status: Non-Exempt

Mission:

To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.

Values:

Innovation

Integrity

Patient Experience

Teamwork

Job Summary:

The Patient Services Representative provides customer service and administrative support to patients. They serve as the initial point of contact for patients, answering inquiries and ensuring a positive patient experience. Core duties include scheduling appointments, verifying insurance, processing payments, and assisting with paperwork. Key responsibilities of a Patient Services Representative include, but are not limited to:

Patient Registration and Information:

Greets patients, verifies their identity, and ensures accurate demographic information is recorded.

Assists patients with completion of necessary paperwork (e.g., consent forms and medical history forms) and documentation.

Updates and maintains patient records in the electronic health record (EHR) system.

Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.

Insurance and Billing:

Verifies insurance benefits and assists with patient insurance correspondence.

Collects and processes co-payments, deductibles, and other payments at the point of check-in.

Refers patients to the Billing department for assistance with billing inquiries and payment plan options.

Customer Service and Communication:

Answers patient phone calls, emails, and other inquiries.

Addresses patient questions and complaints or concerns in a professional and timely manner.

Provides clear and concise information about the company's services, procedures, and policies.

Administrative Tasks:

Maintains patient charts and files in an organized and accurate manner.
Gathers, enters, and/or updates data to maintain clinic records and databases in an efficient, organized, and confidential manner; establishes and maintains files and records for the clinic.

Files paperwork and processes mail/faxes/scans.
Provides clerical and administrative support to medical staff.
Maintains a clean, organized, and functional reception area.

Performs miscellaneous job-related duties and tasks as assigned.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Qualifications:

High School Diploma or GED required. Post-secondary education or prior healthcare experience strongly preferred.
Minimum of one year of proven strong customer service and phone skills with an exceptional ability to listen and communicate to others.
Experience in a medical/healthcare setting or insurance environment preferred.

Skills & Abilities:

Strong communication and interpersonal skills.
Ability to follow oral and written instructions.
Problem-solving skills.
Ability to manage multiple tasks and prioritize duties.
Attention to detail.
Ability to operate standard office equipment.
Strong computer skills, including Microsoft Office and EHR software proficiency.
Familiarity with basic medical terminology.
Ability to work well whether independently or as part of a team.
Knowledge of principles and practices of basic office management and organization.

Work Environment:

While performing the duties of this job, the employee regularly works in a medical surgery center setting located in Maplewood. Must be willing and able to float to Edina and Burnsville locations on occasion.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for approximately 80% of time and stand for up to approximately 20% of time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Compensation & Work Schedule:

Full-time: 40 hours/week.
Non-Exempt.
Day Shift: Monday - Friday, 5:30AM - 2:00PM.
No evenings or weekends.
A competitive benefits package including medical, dental, vision, life, and disability insurance, 401(k), PTO time, paid holidays, and HSA plan is offered.

No Phone Calls, Please!

All applicants must be legally authorized to work in the United States at the time of hire. Twin Cities Pain Clinic does not provide employment visa sponsorship for this position.

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Free parking
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer support representative jobs in maplewood, mn

Patient Services Representative - Surgery Center Front Desk

Member Service Representative

Customer Service Representative- 2nd Shift

Patient Service Representative (PSR)

Customer/ Technical Support Representative

Patient Services Representative

Customer Service Representative (Admin)

Customer Service Specialist

Veterinary Receptionist / Client Service Representative

Customer Service Representative

Customer Contact Center Rep | Flex

Front Desk Part Time

Customer Service Representative - Acute Care

Customer Enablement Representative

Account Services Representative

Customer Service Representative I

Front Desk Mornings

Administrative Assistant I

Customer Service Rep II

Patient Services Representative

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