Top 1934 Member services representative Jobs in Maplewood, Mn

Member Services Representative
Dakota Electric Association —Farmington, MN
- $25.35 - $28.97 an hour
- Spanish
- English
- Mid-level
- Health savings account
- Disability insurance
9d
Quality Control Technician
Neogen —Oakdale, MN
- Full-time
- Computer literacy
- ERP systems
- English
13d
Metro Mobility Driver - Non CDL
Transdev —Saint Paul, MN
- $25.25 an hour
- Part-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Waiver Case Manager (4yr degree required, no experience necessary!)
Supportive Living Solutions —Saint Paul, MN
- $48,000 - $56,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- 5 years
- Mileage reimbursement
- Paid holidays
Quick Apply
Associate Scientist 1
Pace Analytical Life Sciences —Oakdale, MN
- $22 - $24 an hour
- Full-time
- Customer service
- English
- Mid-level
- Wellness program
- Health savings account
Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
6d
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Maplewood, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Patient Account Representative
Regions Hospital —Saint Paul, MN
- $22.45 - $33.68 an hour
- Full-time
- Hybrid work
- Medical office experience
- Research
- Mid-level
- Disability insurance
- Health insurance
1d
Service Center Representative
Methodist Hospital —Minneapolis, MN
- $19.54 - $29.32 an hour
- Full-time
- Remote
- Clinic
- Continuous improvement
- Typing
- Health insurance
- Dental insurance
5d
Patient Services Representative
Midwest Ear, Nose & Throat Specialists —Vadnais Heights, MN
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
5d
Evaluation Workload Specialist - Health Program Representative
State of Minnesota - Health Department —Saint Paul, MN
- $26.12 - $37.91 an hour
- Online Application
- Hybrid work
- Mid-level
- Office
- Travel
- Paid parental leave
- Paid holidays
4d
Screening Specialist / Human Services Program Representative 1
State of Minnesota - Human Services Dept —Saint Paul, MN
- $29.25 - $42.94 an hour
- Online Application
- Hybrid work
- Mid-level
- Driver's License
- Criminal background check
- Paid parental leave
- Paid holidays
12d
Clinic Assistant
Children's Minnesota —West Saint Paul, MN
- $20.00 - $28.03 an hour
- Part-time
- Customer service
- BLS Certification
- Pass drug screening
- Health insurance
- Dental insurance
14d
Account Services Representative
U.S. Bank National Association —Minneapolis, MN
- $25.63 - $34.18 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
6d
Client Service Representative
Old National Bank —North Saint Paul, MN
- $17.00 - $27.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Transporter
Regions Hospital —Saint Paul, MN
- $19.42 - $27.21 an hour
- Part-time
- Hospital
- English
- High school diploma or GED
- Health insurance
1d
Customer Service Representative
VanMeveren Insurance Servicies, Inc. —White Bear Lake, MN
- $50,000 - $65,000 a year
- Full-time
- Office
- Organizational skills
- Computer skills
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Account Representative
Gillette Children's —Saint Paul, MN
- $20.58 - $30.87 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Paid time off
Clinic Operations Representative - PRN (as needed) - Primary Care Columbia Heights
Children's National Hospital —Columbia Heights, MN
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- Primary Care
- HIPAA
- Commuter assistance
- AD&D insurance
Member Services Representative
Trusted Fraternal Life —Arden Hills, MN
- Year round work
- Remote
- Spanish
- Mid-level
- Experience equivalent to degree accepted
- Free parking
- Disability insurance
Quick Apply

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Member Services Representative

Dakota Electric Association -
Farmington, MN

Apply Now

Job Details

$25.35 - $28.97 an hour
9 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Typing

Full Job Description

WHO WE ARE

Dakota Electric Association is a member-owned electric cooperative that reaches more than 117,000 members. We are ranked among the 25 largest electric distribution cooperatives in the nation.

Located in Farmington, MN, Dakota Electric Association boasts an incredible culture and features a strong history of valuing employee contributions.

BENEFITS WE OFFER:

401(k) and Roth 401(k) with an employer contribution of 6% of an employee's base wage, plus matching contribution up to 4%.
Medical, dental and vision coverage
HSA and FSA
Employer-paid life insurance and long-term disability
Short-term disability and other voluntary benefits
Tuition reimbursement
Wellness reimbursement
Vacation, sick and personal leave

COMPENSATION:

$25.35 - $28.97/hour

GENERAL SUMMARY:

Establish and maintain a good working relationship with the cooperative’s members. Provides immediate, accurate and courteous member service, and coordinates necessary follow-through with other departments to achieve complete member satisfaction. Major areas include promoting marketing programs, product sales and services, member service, credit, and collections; electronic funds transfer (EFT), budget billing and billing rates and procedures, helping neighbors, transfers of service, assistance programs, and regulatory compliance. Member services representatives will communicate with members using various means of communication, including but not limited to phone, email, mail, in-person, fax, and online chat. Member services representatives work in a call center environment utilizing a member information system program.

RESPONSIBILITIES:

Comply with established Dakota Electric Association safety and operating rules, policies, procedures, and guidelines. Be responsible for reporting any un-safe practices and/or hazards to a supervisor, manager, Vice President or human resources. Be committed to and actively involved in Dakota Electric’s safety programs, initiatives, and performance measures.
Overall responsibility for resolving member inquiries including but not limited to, billing and meter reading, adjustments, consumption and usage, homestead letters, loans, tax exemption, energy conservation, credit and collections, assistance programs, helping neighbors, EFT, payment arrangements, medical emergencies, capital credits, and budget billing. Directs calls to the proper extension if not within the position's realm of responsibility.
Market energy conservation and products and services programs to residential and commercial/industrial members of Dakota Electric Association.
Process requests from current and prospective members who are attempting to establish or terminate electric service with Dakota Electric Association. Advises those members on procedures, charges and rates associated with receiving electric service. Processes, updates, and closes the associated service orders. Follows-up with associated duties.
Responsible for answering the outage queue during regular business hours, providing support and processing information. Also responsible for supporting the energy services phone queue as needed.
Assist in Dakota Electric Association special events. Includes but not limited to annual meeting preparation, Zoo event, Home and Garden shows, fair booth, etc. and is available to work if needed.
Responsible for non-phone duties including processing, updating, researching, and maintaining budget billing and EFT accounts, owner/complex information, faxes, member account information, member correspondence, online form submissions, mail returns, and making reminder calls to overdue accounts. Note: Non-phone duties are rotated from pod-to-pod.
May be assigned the responsibility of mentoring (buddy system) new member service representatives to ensure the position responsibilities are effectively carried out and understood.
Responsible for providing occasional backup support for other positions during personnel shortages.
Responsible for providing backup support for incoming, outgoing, and interoffice mail, and associated duties during personnel shortages.
Perform other tasks and special projects as assigned.

REQUIRED QUALIFICATIONS:

Highschool diploma or equivalent
Two years’ experience in a customer service preferably in a call center environment
Ability to accurately type 50 words per minute

PREFERRED QUALIFICATIONS:

Related vocational training
Bilingual in English and Spanish

Apply Now

Refine Your Search

member services representative jobs in maplewood, mn

Member Services Representative

Quality Control Technician

Metro Mobility Driver - Non CDL

Waiver Case Manager (4yr degree required, no experience necessary!)

Associate Scientist 1

Patient Financial Services Customer Service Representative

Patient Service Representative (PSR)

Patient Account Representative

Service Center Representative

Patient Services Representative

Evaluation Workload Specialist - Health Program Representative

Screening Specialist / Human Services Program Representative 1

Clinic Assistant

Account Services Representative

Client Service Representative

Patient Transporter

Customer Service Representative

Patient Account Representative

Clinic Operations Representative - PRN (as needed) - Primary Care Columbia Heights

Member Services Representative

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