- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures the Franchise and Shaner Brand Standard and experience for guests.
- Adheres to policies of the facility, Franchise, and Shaner policies.
- Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
- Performs all treatments on services menu based upon current licensure.
- Assesses contraindications of guest that may prevent service from taking place.
- Always meets the needs of the guest throughout the service.
- Understands and uses universal precautions when providing services.
- Cleans and disinfects all equipment.
- Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner.
- Recommends products for home use.
- Suggests other beneficial treatments offered in the spa.
- Ensures that work areas are clean and set according to procedures.
- Informs Lead Therapist and Spa Director or other management personnel about product needs.
- Creates and maintains client cards and treatment notes, when appropriate.
- Other duties as assigned.
Responsibilities
The Massage Therapist is responsible for providing massages and other body treatments to guests of our facility. The therapist should be able to create an environment of relaxation for the guests and provide experiences that create lasting memories for the guest.
Qualifications
- High school graduate or equivalent.
- Valid state license in massage therapy or other credentials required by the state.
- Minimum one year customer service experience; previous spa experience preferred.
- Knowledge of professional spa services and treatments a plus.
- Previous massage and body work experience.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Must be able to build rapport with guest.
- Ability to explain various treatments/services to guests.
- Bilingual English/Spanish a plus.
- Excellent customer service skills and work ethic.
- Efficient, well organized, and able to handle a variety of duties simultaneously.
- Energetic, enthusiastic, and motivational.
- Professional manner, discretion, and appearance.
- Strong team player.
Shaner Hotels has an exciting opportunity to join our team at the Faro Blanco Resort & Yacht Club located in beautiful Marathon, Florida! Set along the stunning waterfront of the Florida Keys, our resort offers guests an unforgettable island experience highlighted by our iconic historic lighthouse and breathtaking harbor views.
As one of Marathon's premier waterfront destinations, Faro Blanco features 125 accommodations, a full-service marina, and exceptional dining experiences. Guests can enjoy everything the Florida Keys have to offer, from waterfront weddings and special events to fishing charters, boating adventures, and onsite Jeep rentals that make exploring the islands easy and memorable.
With a perfect blend of relaxation, adventure, and authentic island hospitality, Faro Blanco Resort & Yacht Club provides a unique environment for creating unforgettable guest experiences.
If you're passionate about hospitality and looking for an opportunity to grow your career, Faro Blanco Resort & Yacht Club is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and delivering exceptional experiences in one of Florida's most beautiful destinations.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
